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Best Hotel
Best Hotel
Best Hotel
Best Hotel
Best Hotel
Best Hotel
Best Hotel

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7.7

Very good

74 reviews

74 reviews

See map

8.3

Excellent

Location rating score

Excellent location - Inside city center
Parking
FREE
Popular landmarks
Tunjungan Plaza 850 m
Monkasel (Submarine Monument) 1.7 km
Tugu Pahlawan 2.4 km
Bungkul Park 2.8 km
Surabaya Town Square 3.1 km
Suramadu National Bridge 3.1 km
Surabaya's Zoo 3.3 km
Sampoerna Museum 4.0 km
Pakuwon Food Festival 7.6 km
Masjid Nasional Al Akbar Surabaya 8.0 km
Nearby landmarks
Laboratorium Klinik Utama Kedungdoro - Kedungsari 160 m
TCM Sari Alam 250 m
RSIA PUSURA 390 m
Klinik Hewan K and P Clinic 390 m
Pasar Kedung Klinter 480 m
Erha 520 m
Parkir Gereja Mawar Sharon 520 m
Parkir Gereja 550 m
Taman Kombes Pol M Durayat 560 m
Panti Asuhan Matahari Terbit 620 m

Best Hotel

Jl. Kedungsari No.29, Surabaya Center, Surabaya, Indonesia, 60263 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Surabaya Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sampoerna Museum. As an added bonus, restaurant is provided on-site to conveniently serve your needs.

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Highlights

Inside city center

Check-in [24-hour]

Airport transfer

820 meters to Tunjungan Plaza

Free Wi-Fi in all rooms!

Facilities

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Front desk [24-hour]

Check-in/out [express]

Luggage storage

Cash withdrawal

Restaurants

Your dates are popular among travelersUsers are booking a place in Surabaya every 1 minutes on Agoda.com
Value for money7.6
Location rating8.3
Nearest airportJuanda International Airport (SUB)
Distance to airport13.7 km

Rooms available at Best Hotel

Very good
Room comfort & quality

8

Deluxe Room
...
  • Room size: 25 m²/269 ft²
  • Street view
  • 1 double bed or 2 single be...
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Superior Room Only
...
  • Room size: 20 m²/215 ft²
  • Street view
  • 2 single beds or 1 double b...
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Superior with Breakfast
...
  • Room size: 20 m²/215 ft²
  • Street view
  • 1 double bed & 1 double bed
Enter dates to see prices
Suite Room
...
  • Room size: 30 m²/323 ft²
  • Street view
  • 1 king bed
Enter dates to see prices
Room Assigned on Arrival
...
  • Shower
Enter dates to see prices

Frequently asked questions

How much does it cost to stay at Best Hotel?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at Best Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Best Hotel?

Best Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 200000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Best Hotel has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Surabaya with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Best Hotel?

Wake up to a great buffet breakfast at Best Hotel.

What are my dining options at Best Hotel?

To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

What is the smoking policy at Best Hotel?

Best Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Best Hotel?

The closest train, metro, or bus station to Best Hotel is Gubeng Train Station, 2.0 km away.

What restaurants are nearby Best Hotel?

Restaurants including Water Front, Pawon Alit and Anggrek Restaurant are popular in Best Hotel’s neighborhood which is known as Surabaya Center.

What popular shopping places are close to Best Hotel?

Shopping options in Best Hotel’s Surabaya Center neighborhood include Tunjungan Plaza, Surabaya Town Square and Grand City Surabaya.

What are popular attractions near Best Hotel?

Guests at Best Hotel can easily visit Sampoerna Museum, Bungkul Park and Monkasel (Submarine Monument) located in the Surabaya Center area.

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See map

Explore the neighborhood

What people love about Best Hotel

  • 7.6

    Very good

    "Nice hotel, worth it for money"

    oei

    |

    January 3, 2019

Property ranking|Compared to 854 Surabaya properties
See all rankings
Room comfort score
8/10
Room size
24 sqm.
Couples review score
8.2/10
Location score
8.3/10
Better than
98
%
of Surabaya properties
Bigger than
86
%
of Surabaya properties
Better than
81
%
of Surabaya properties
Better than
78
%
of Surabaya properties
Overall rating:

7.7

Very good
74 reviews
Cleanliness
7.5
Facilities
7.0
Location
8.3
Read all reviews >
More about Best Hotel

More about Best Hotel

Best Hotel

For travelers who want to take in the sights and sounds of Surabaya, Best Hotel is the perfect choice. Its convenient location right in the city center allows you more time to see all that Surabaya has to offer.
At Best Hotel, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi services provided by Best Hotel makes it easy to plan your day trips, sightseeing, and more around Surabaya.
Guests can enjoy free parking right at the hotel. Front desk services including concierge service, express check-in or check-out and luggage storage can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Get cozy and warm in the lobby with the hotel's charming on-site fireplace.
Packing light is possible at Best Hotel thanks to the hotel's laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
Smoking is allowed only in the designated smoking areas provided by hotel.
All rooms at Best Hotel are designed for comfort. For your comfort, some rooms at the hotel are equipped with blackout curtains and air conditioning. In-room entertainment amenities are available in some rooms and include television and cable TV. In some select rooms, you can find a refrigerator, a coffee or tea maker, bottled water and mini bar at your disposal.
Best Hotel also provides toiletries and towels in bathrooms for select rooms.


Dining and things to do

Every day at Best Hotel begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. Best Hotel is ready to serve your most specific needs. A selection of food types including halal options is available for guests with dietary restrictions.


Around the property

Best Hotel is the perfect spot to explore Surabaya's fascinating cultural sights and attractions. Never forget your time in Surabaya with a special gift or trinket from Tunjungan Plaza just 850 m away.


Reasons to stay here

Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 91% of the city's other accommodations.
Guests who stayed here really appreciated the room comfort, scoring it higher than 97% of accommodations in the city.

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Amenities and facilities
Good
Facilities

7

Languages spoken

  • English
  • Indonesian

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Cashless payment service
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Coffee shop
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Daily housekeeping
  • Elevator
  • Fireplace
  • Invoice provided
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Smoke-free property
  • Smoking area
  • Terrace

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Taxi service
  • Valet parking

Available in all rooms

  • Air conditioning
  • Bathroom phone
  • Clothes rack
  • Desk
  • Fireplace
  • Free bottled water
  • Internet access – wireless
  • Mirror
  • Non-smoking
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Smoking allowed
  • Telephone
  • Toiletries
  • Towels
  • Wi-Fi [free]
  • Wooden/parqueted flooring
Location
Jl. Kedungsari No.29, Surabaya Center, Surabaya, Indonesia, 60263
Excellent
Location

8.3

Airports

  • Juanda International Airport (SUB)
    13.7 km
  • Abdul Rachman Saleh Airport (MLG)
    74.5 km

Public transportation

  • Gubeng Train Station
    2.0 km
  • Pasar Turi Train Station
    2.1 km

Hospital or clinic

  • Laboratorium Klinik Utama Kedungdoro - Kedungsari
    160 m

Shopping

  • Tunjungan Plaza
    850 m

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Tunjungan Plaza
    850 m
  • Monkasel (Submarine Monument)
    1.7 km
  • Tugu Pahlawan
    2.4 km
  • Bungkul Park
    2.8 km
  • Surabaya Town Square
    3.1 km
  • Suramadu National Bridge
    3.1 km
  • Surabaya's Zoo
    3.3 km
  • Sampoerna Museum
    4.0 km
  • Pakuwon Food Festival
    7.6 km
  • Masjid Nasional Al Akbar Surabaya
    8.0 km

Nearby landmarks

  • Laboratorium Klinik Utama Kedungdoro - Kedungsari
    160 m
  • TCM Sari Alam
    250 m
  • RSIA PUSURA
    390 m
  • Klinik Hewan K and P Clinic
    390 m
  • Pasar Kedung Klinter
    480 m
  • Erha
    520 m
  • Parkir Gereja Mawar Sharon
    520 m
  • Parkir Gereja
    550 m
  • Taman Kombes Pol M Durayat
    560 m
  • Panti Asuhan Matahari Terbit
    620 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee200000 IDR

The property

  • Number of rooms 87

Reviews of Best Hotel from real guests

Provided by verified guests of Agoda
7.6
/
10
Cleanliness7.5
Facilities7.0
Location8.3
Room comfort and quality8.0
Service7.9
Value for money7.6
High score for Surabaya
Rating
9+ Exceptional (9)
8-9 Excellent (4)
7-8 Very Good (9)
6-7 Good (1)
<6 Below Expectation (13)
Time of the year
Mar - May (4)
Jun - Aug (13)
Sep - Nov (9)
Dec - Feb (10)
All guests (61)
All room types
All languages

Show reviews that mention 

Showing 36 verified guest comments
12
7.2
Very good
Soelistyo from Indonesia
Family with young children
Superior with Breakfast
Stayed 4 nights in December 2019

Good location”

This hotel is pricey compare to facilities and need a good maintenance. Only lobby looks good. AC not cold enough, TV cable problem, room interior looks dirty. If they can have a good maintenance/renovation this might be a good hotel.

Reviewed December 30, 2019

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7.6
Very good
oei from Indonesia
Solo traveler
Superior with Breakfast
Stayed 1 night in December 2018

nice hotel and worth it for money”

nice hotel, worth it for money

Reviewed January 03, 2019

See room deals

6.0
Abhist from India
Solo traveler
Deluxe Room
Stayed 1 night in September 2019

ok”

have mosquitoes..

Reviewed September 27, 2019

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6.0
Hengky from Indonesia
Business traveler
Superior with Breakfast
Stayed 2 nights in December 2019

Above average”

Breakfast quality very poor

Reviewed December 16, 2019

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5.6
Abhist from India
Solo traveler
Deluxe Room
Stayed 1 night in September 2019

ok”

have mosquitoes..

Reviewed September 27, 2019

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10.0
Exceptional
imelda from Indonesia
Couple
Deluxe Room
Stayed 1 night in September 2017

This Hotel recomended by me to you if you need a low price but great size of room and tasty food.”

If you want to get strategic location in Surabaya I recomend this Hotel cause of in the center of this city, low price, big room for couple, cheap and tasty food, near from big mall, drug store, and many places of restaurant..

Reviewed September 23, 2017

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9.6
Exceptional
imelda from Indonesia
Couple
Deluxe Room
Stayed 1 night in April 2016

best place to stay”

Price rate is cheap enough as their food, so it is delicious and location near some of the famous place in surabaya city.

Reviewed April 30, 2016

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7.6
Very good
dewi from Indonesia
Family with young children
Superior with Breakfast
Stayed 1 night in June 2018

Worth the money”

the room was little bit small but again suitable with the price. the room and lobby clean, the staff was nice, and the fried noodle for breakfast is superb!!! the variety of the food for that range of price hotel is above expectation. the minus was there was no ramp to the lobby, we have to use stairs to carry our luggage from the car. Even there's help from the security but it's still kind of hard for them to carry that big luggage trough the stairs.

Reviewed July 03, 2018

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8.0
Excellent
yosa from Indonesia
Solo traveler
Superior with Breakfast
Stayed 1 night in January 2016

Cheap n nice”

Comfort room, clean, worth it

The room is small but comfort, worth with the money i spent

Reviewed January 05, 2016

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7.2
Very good
LUCIA from Indonesia
Couple
Superior with Breakfast
Stayed 1 night in May 2016

Value for money”

Strategic Location in core city

Reviewed May 16, 2016

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6.0
Margaret from Indonesia
Solo traveler
Superior with Breakfast
Stayed 1 night in November 2016

worth the money”

the location is near city centre, very close to Tunjungan Plaza and many shopping centre.

Reviewed November 24, 2016

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10.0
Exceptional
hendy from Indonesia
Couple
Superior with Breakfast
Stayed 1 night in February 2018

ok”

ok

Reviewed February 25, 2018

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8.8
Excellent
hendy from Indonesia
Solo traveler
Superior with Breakfast
Stayed 1 night in April 2019

ok”

ok

Reviewed April 11, 2019

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8.8
Excellent
Haris from Indonesia
Couple
Deluxe Room
Stayed 1 night in September 2019

Not Bad”

ok

Reviewed September 17, 2019

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7.2
Very good
Desy
Couple
Superior with Breakfast
Stayed 1 night in June 2019

Semalam Idul Fitri di Best Hotel”

Hotel nyaman dgn sarapan pagi yg enak. Fasilitas sesuai dgn harga ... kamar bersih dan lengkap dgn AC, TV, Air mineral serta kmr mandi yg bersih... Staffnya ramah.... Recomended Hotel

Reviewed June 06, 2019

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10.0
Exceptional
zulkarnain from Malaysia
Solo traveler
Superior with Breakfast
Stayed 2 nights in March 2018

Exceptional”

hotel bersih dan staf sangat menyenangkan.. sangat berpuas hati. makanan juga sedap.

Reviewed March 14, 2018

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6.8
Good
Nailur from Indonesia
Couple
Superior Room Only
Stayed 1 night in June 2022

Good”

ramah

Reviewed June 20, 2022

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8.0
Excellent
Ivan from Indonesia
Couple
Superior with Breakfast
Stayed 1 night in December 2019

hotel yang bagus”

hotel ini juga berada ditempat yang strategis di tengah kota surabaya , hotelnya lumayan bagus , kamarnya juga lumayan nyaman , dan untuk breakfastnya sangat keren , bermacam maca variant , dengan harga promo saya sangat puas dengan pelayanan disini , ntr kalau dapat harga promo lagi saya pasti balik lagi kesini

Reviewed January 03, 2020

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6.0
Akhmad from Indonesia
Family with young children
Superior with Breakfast
Stayed 1 night in December 2019

Above average”

Saya sangat kecewa Dengan pelayanan disini. Pesan bed 3 dikasih bed 2. Resepsionisnya juga jutek banget ngeladeninnya . ini hotel kayak gak butuh pelanggan. Hampir semua karyawan juga g ada tegur Sapa sama sekali terhadap customernya Pokoknya MENGECEWAKAN

Reviewed December 14, 2019

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10.0
Exceptional
Achmad
Couple
Deluxe Room
Stayed 2 nights in October 2019

HoteL Best Memang is The Best”

Untuk harga sudah sesuai dengan mutu yg sudah di sajikan. Untuk kedepan akan tetap memilih hotel ini untuk dijadikan tempat menginap ketika ada keperluan ke Surabaya ketika bersama dengan pasangan

Reviewed December 14, 2019

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12
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