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Banyan Tree Bintan
Banyan Tree Bintan
Banyan Tree Bintan
Banyan Tree Bintan
Banyan Tree Bintan
Banyan Tree Bintan
Banyan Tree Bintan

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8.3

Excellent

1,501 reviews

1,501 reviews

View40
Breakfast15
Housekeeping10
See map

8.7

Excellent

Location rating score

Excellent location - Inside city center
Parking
FREE
Popular landmarks
Laguna Bintan Golf Club 1.1 km
Treasure Bay 3.5 km
Ria Bintan Golf Club 7.3 km
Banyan Tree Temple 26.8 km
Grotto Santa Maria 27.6 km
Penyengat Island 30.1 km
Avalokitesvara Graha Temple 33.1 km
Trikora Beach 37.3 km
500 Lohan Temple 38.6 km
White Sands Island 40.2 km
Nearby landmarks
Angsana Bintan Beach 250 m
Kampung Baru Beach 960 m
Laguna Bintan Golf Club 1.1 km
Lagoi Bay 3.1 km
The Canopi 3.2 km
Nirwana Beach Club 3.2 km
Crystal Lagoon 3.4 km
Treasure Bay 3.5 km
Lagoi Bay Lantern Park 3.7 km
Plaza Lagoi 3.7 km
2020

Banyan Tree Bintan

Jalan Teluk Berembang, Laguna Bintan Resort, Lagoi Bintan Resorts, Lagoi, Bintan Island, Indonesia, 29155 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Lagoi, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Treasure Bay. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and indoor pool on-site.

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Highlights

Inside city center

Front desk [24-hour]

Airport transfer

Excellent breakfast

Excellent view

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
Eco & Adventure
Canoeing
Workout and Leisure
Swimming pool [indoor]
Swimming pool [outdoor]
Mind - Body
Yoga room

Facilities

Front desk [24-hour]

Bicycle rental

Car park

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Golf course [on-site]

BBQ facilities

Luggage storage

This property is in high demand!

3 travelers have booked today.

Value for money7.5
Location rating8.7
Nearest airportHang Nadim Airport (BTH)
Distance to airport25.9 km

Rooms available at Banyan Tree Bintan

Excellent
Room comfort & quality

8.9

Ocean View Pool Villa
...
  • Ocean view
  • Balcony/terrace
  • 2 king beds
Enter dates to see prices
Rainforest Sea View Villa
...
  • Room size: 116 m²/1249 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Rainforest Oceanfront Villa
...
  • Room size: 116 m²/1249 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Rock Villa
...
  • Room size: 116 m²/1249 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Ocean Villa on the Rock
...
  • Room size: 116 m²/1249 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Rainforest Oceanfront Villa- Two Bedroom
...
  • Room size: 151 m²/1625 ft²
  • Ocean view
  • 2 king beds
Enter dates to see prices
Rock Villa
...
  • Room size: 116 m²/1249 ft²
  • Balcony/terrace
Enter dates to see prices
Oceanview Infinity Pool Villa - Two Bedroom
...
  • Balcony/terrace
  • Shower
  • 1 king bed and 2 single bed...
Enter dates to see prices
Villa two bedrooms
...
  • Balcony/terrace
  • Shower
Enter dates to see prices
Ocean Infinity Pool Villa-Two Bedrooms
...
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Banyan Tree Bintan?

    Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Banyan Tree Bintan?

    For those who wish to drive their own cars, Banyan Tree Bintan has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. If you're looking for an easy way to get around Bintan Island with private transportation, the hotel can arrange both taxis or car rental.

    Is breakfast offered at Banyan Tree Bintan?

    Start your mornings right, with the continental and buffet breakfast options offered at Banyan Tree Bintan.

    What is the smoking policy at Banyan Tree Bintan?

    Banyan Tree Bintan does not permit smoking in any of its rooms, but allows smoking in designated areas.

    What restaurants are nearby Banyan Tree Bintan?

    Banyan Tree Bintan is located in Lagoi, famous for good restaurants such as The Kelong Seafood Restaurant, Baan Aarya Restaurant and Saffron.

    What popular shopping places are close to Banyan Tree Bintan?

    Banyan Tree Bintan is located in Lagoi area which features shopping places such as Plaza Lagoi.

    What are popular attractions near Banyan Tree Bintan?

    Banyan Tree Bintan is located in Lagoi area, which is famous for attractions such as Lagoi Bay Lantern Park.

    What popular beaches are close to Banyan Tree Bintan?

    Banyan Tree Bintan is located in the Lagoi area, which includes Angsana Bintan Beach, Kampung Baru Beach and Club Med Bintan Island Beach.

    What popular natural sightseeing spots are close to Banyan Tree Bintan?

    Banyan Tree Bintan is located in the Lagoi area, which is famous for natural sightseeing destinations such as The Canopi.

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    Explore the neighborhood

    What people love about Banyan Tree Bintan

    • 8.8

      Excellent

      "Great place to rejuvenate."

      Qiu

      |

      September 23, 2022

    • 10

      Exceptional

      "We stayed at the pool villa and it was really nice."

      Sanghyun

      |

      September 10, 2022

    • 10

      Exceptional

      "the room was definitely nice, jacuzzi was bigger than we expected."

      Sanghyun

      |

      September 10, 2022

    Property ranking|Compared to 66 Bintan Island properties
    See all rankings
    Room comfort score
    8.9/10
    Room size
    187 sqm.
    Location score
    8.7/10
    Service score
    9/10
    Better than
    98
    %
    of Bintan Island properties
    Bigger than
    94
    %
    of Bintan Island properties
    Better than
    89
    %
    of Bintan Island properties
    Better than
    82
    %
    of Bintan Island properties
    Overall rating:

    8.3

    Excellent
    1,501 reviews
    Cleanliness
    8.2
    Facilities
    8.2
    Location
    8.7
    Read all reviews >
    What travelers say they love:
    Service was nice and great location for privacy.
    EUNTAE from New Zealand
    Family with young children
    More about Banyan Tree Bintan

    More about Banyan Tree Bintan

    Banyan Tree Bintan

    Maximize your Bintan Island adventure with a stay at Banyan Tree Bintan, located right in the city center. With its convenient location, you can easily access to the city's must-see destinations.
    Every effort is made to make guests feel comfortable by providing the best in services and amenities. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides taxi and car hire services to help you get to where you want to go in Bintan Island. Parking is available and free, provided by the hotel for guests with their own transportation.
    While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site laundry service helps you keep your favorite travel outfits clean so you can pack less. In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay.
    Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the hotel. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
    Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides air conditioning in some rooms for the benefit of guests. Some selected rooms at Banyan Tree Bintan include a balcony or terrace, as part of the room design. Some selected rooms have daily newspaper, television and cable TV to keep guests entertained.
    The hotel also provides guests with bottled water, a coffee or tea maker, instant tea and mini bar in some rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


    Dining and things to do

    Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. If you're truly selective about eating, you'll be grateful for the in-house BBQ facilities available here.
    Hotel's host of recreational offerings ensures you have plenty to do during your stay. The hotel's host of recreational offerings ensures you have plenty to do during your stay. Be sure to enjoy the accessible beach nearby. Pamper and indulge yourself with a visit to the massage, salon, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps.
    The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink. Hot days can be cool fun with water activities like snorkeling, non-motorized water sports, motorized water sports and diving. In a competitive mood? Get sporty with your travel group or other guests at the golf course on site in the hotel. Have some relaxing fun with family and friends at the library.
    Souvenir shopping for yourself or those back home takes no time at all at the souvenir shops.


    Reasons to stay here

    This hotel's food and dining score higher than 96% of accommodations in the city.
    This hotel scores higher than 90% of accommodations in the city for its location.
    Room comfort is said to be outstanding here, scoring higher than 98% of accommodations in the city.

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    Amenities and facilities
    Excellent
    Facilities

    8.2

    Most talked about facilities

    Food & Dining

    63 mentions

    Swimming Pool

    42 mentions

    Breakfast

    37 mentions

    Beach

    30 mentions

    Languages spoken

    • English
    • Chinese [Mandarin]
    • French
    • Indonesian
    • Japanese
    • Spanish

    Outdoor

    • Bicycles

    Internet access

    • Free Wi-Fi in all rooms!
    • Internet services
    • Wi-Fi in public areas

    Things to do, ways to relax

    • Billiards
    • Canoeing
    • Diving
    • Fishing
    • Game room
    • Garden
    • Golf course [on-site]
    • Massage
    • Pool with view
    • Private beach
    • Sauna
    • Snorkeling
    • Spa
    • Swimming pool [indoor]
    • Swimming pool [outdoor]
    • Table tennis
    • Ticket services
    • Tours
    • Water sports (motorized)
    • Water sports (non-motorized)
    • Wind surfing
    • Yoga room

    Cleanliness and safety

    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Face coverings on staff
    • Hand sanitizer
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Protective screens in common areas
    • Rooms sanitized between stays
    • Staff trained in safety protocol
    • Temperature check for guests and staff

    Dining, drinking, and snacking

    • BBQ facilities
    • Coffee shop
    • Poolside bar
    • Restaurants
    • Room service [24-hour]

    Services and conveniences

    • Air conditioning in public area
    • Concierge
    • Convenience store
    • Daily housekeeping
    • Doorman
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Gift/souvenir shop
    • Ironing service
    • Laundry service
    • Library
    • Luggage storage
    • Meeting/banquet facilities
    • Postal service
    • Safety deposit boxes
    • Salon
    • Smoke-free property
    • Smoking area
    • Terrace

    For the kids

    • Babysitting service
    • Family room
    • Kids club
    • Kids meal

    Land sports

    • Golf course (within 3 km)

    Access

    • Adult-only property
    • CCTV in common areas
    • Check-in/out [private]
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Safety/security feature
    • Security [24-hour]
    • Smoke alarms

    Getting around

    • Car park [free of charge]
    • Car park [nearby]
    • Car park [on-site]
    • Rental car
    • Taxi service

    Sports equipment rental

    • Bicycle rental

    Available in all rooms

    • Air conditioning
    • Balcony/terrace
    • Bathrobes
    • Coffee/tea maker
    • Desk
    • DVD/CD player
    • Free bottled water
    • In-room safe box
    • Mini bar
    • Shower
    • TV
    Food and dining
    Restaurants on site

    Tree Top Restaurant

    • Cuisine: Asian, International
    • Menu: Buffet
    Location
    Jalan Teluk Berembang, Laguna Bintan Resort, Lagoi Bintan Resorts, Lagoi, Bintan Island, Indonesia, 29155
    Excellent
    Location

    8.7

    Airports

    • Hang Nadim Airport (BTH)
      25.9 km
    • Raja Haji Fisabilillah Airport (TNJ)
      36.1 km

    Convenience store

    • On-site
    What's nearby

    Popular landmarks

    • Laguna Bintan Golf Club
      1.1 km
    • Treasure Bay
      3.5 km
    • Ria Bintan Golf Club
      7.3 km
    • Banyan Tree Temple
      26.8 km
    • Grotto Santa Maria
      27.6 km
    • Penyengat Island
      30.1 km
    • Avalokitesvara Graha Temple
      33.1 km
    • Trikora Beach
      37.3 km
    • 500 Lohan Temple
      38.6 km
    • White Sands Island
      40.2 km

    Nearby landmarks

    • Angsana Bintan Beach
      250 m
    • Kampung Baru Beach
      960 m
    • Laguna Bintan Golf Club
      1.1 km
    • Lagoi Bay
      3.1 km
    • The Canopi
      3.2 km
    • Nirwana Beach Club
      3.2 km
    • Crystal Lagoon
      3.4 km
    • Treasure Bay
      3.5 km
    • Lagoi Bay Lantern Park
      3.7 km
    • Plaza Lagoi
      3.7 km
    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Property policies
    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Children 0-3 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 4 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • All prices in the resort are excluding 10% Service Charge and 11% Government Tax. As per Indonesian government regulations, payments have to be made in Indonesian Rupiahs either in cash or credit card. The exchange rate applied is the prevailing official bank rate of the day.
    • Limited time for golf and spa deal is offered to all room types (buggy and caddy fees are excluded). Please contact the property for more information.
    • When booking more than 5 rooms, different policies and additional supplements may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from15:00
    • Check-out until12:00

    Getting around

    • Airport transfer fee750000 IDR

    The property

    • Number of rooms 67
    Property announcements

    Land transfer from the Bintan Ferry Terminal is approximately 15-minute drive to the resort. Two-way car transfer can be arranged (chargeable). Please advise the hotel your transfer requirement together with your ferry arrival time.

    Reviews of Banyan Tree Bintan from real guests

    Provided by verified guests of Agoda
    8.3
    /
    10
    Cleanliness8.2
    Facilities8.2
    Location8.7
    Room comfort and quality8.9
    Service9.0
    Value for money7.5
    High score for Bintan Island
    Rating
    9+ Exceptional (353)
    8-9 Excellent (248)
    7-8 Very Good (212)
    6-7 Good (80)
    <6 Below Expectation (95)
    Time of the year
    Mar - May (245)
    Jun - Aug (262)
    Sep - Nov (252)
    Dec - Feb (229)
    All guests (1,330)
    All room types
    All languages

    Show reviews that mention 

    Showing 988 verified guest comments
    12345
    10.0
    Exceptional
    Faradillah from Singapore
    Couple
    Rainforest Oceanfront Villa
    Stayed 2 nights in September 2019

    5-stars in everything!”

    Expect 5-star service the moment you step out of the ferry terminal and into the resort. The staff will always have a smile on and greets you with the signature warmth & friendliness of the people of Bintan. The place is spectacular. The villa is clean and comfortable, nature is preserved and you get to see some friends-from-nature too if you’re lucky. Love love love this place!

    Reviewed September 08, 2019

    See room deals

    Dear Valued Guest, Thank you for taking the time to share your comments and perfect-ratings of your stay with us. Nothing could make us happier than having the opportunity to welcome you back in the near future. Until then, my attentive team and I wish you safe travels. Cordially, Jose Luis Barrera Hotel Manager

    Responded November 24, 2019
    Banyan Tree Bintan
    9.6
    Exceptional
    Lim from Singapore
    Couple
    Rainforest Oceanfront Villa
    Stayed 2 nights in March 2019

    Very good place!”

    Staff are very friendly and service was top notch. Villas are situated not too near each other so there is privacy even in the outdoor balcony / jacuzzi area. Furniture / interior does look worn but is still very spacious and comfortable. Great ocean view from the room, and spa was fantastic. Pool and beach were good too and due to the smaller size of the resort, these are never too crowded and you can always find a chair to laze around on. The moment you settle down, staff will immediately bring you towels and cold bottles of water - once again, top notch service! There is buggy service to get you around anywhere in the resort too, so you need not walk to get anywhere. Food choices within the resort were limited though, same for the in-room dining menu. Overall, worth the price and makes a very good getaway!

    Reviewed March 19, 2019

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    Dear Lim, We deeply appreciate that you took a moment to share your experiences and high scores on your stay with us. We are happy to learn that your overall experience ended fantastically. Each one of your comments has been shared with the team, who is looking forward to welcoming you back very soon. Meanwhile, we all wish you safe travels. Best regards, Jose Luis Barrera Hotel Manager

    Responded March 24, 2020
    Banyan Tree Bintan
    10.0
    Exceptional
    Gregory from Singapore
    Family with teens
    Rainforest Sea View Villa
    Stayed 1 night in March 2019

    Excellent choice for a quick break from Singapore”

    Very nice facilities and amenities. Our villas was amazing. Perfect for relaxation. Excellent service wherever you go. Breakfast selection is fantastic. Lunch and dinner also good, but a bit pricey. Will definitely choose to stay here again when I come back and stay in a two-bedroom villa.

    Reviewed April 04, 2019

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    Dear Gregory, Thanks for the kind review. There is no greater pleasure than to welcome our guests back. With Best Wishes Alpha Eldiansyah General Manager

    Responded May 06, 2019
    Banyan Tree Bintan
    10.0
    Exceptional
    Chiu from Singapore
    Couple
    Rock Villa
    Stayed 2 nights in September 2019

    Wonderful staycation”

    Stay at Bayan Tree for 3D2N as my bday staycation. Professional service provided by all the hotel staffs, never failed to brighten our days staying there. Highly recommended on the wonderful enjoyable staycation we had. Definitely will return back here again!

    Reviewed September 24, 2019

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    Dear Valued Guest, Thank you for taking the time to share your comments and perfect-ratings of your stay with us. Nothing could make us happier than having the opportunity to welcome you back in the near future. Until then, my attentive team and I wish you safe travels. Cordially, Jose Luis Barrera Hotel Manager

    Responded November 24, 2019
    Banyan Tree Bintan
    10.0
    Exceptional
    Janet from United Kingdom
    Couple
    Rainforest Sea View Villa
    Stayed 5 nights in November 2019

    Just perfect”

    What can I say. Bintan Island is a piece of unspoilt paradise. An unknown Indonesian Island only an hour by ferry from Singapore We’d had a hectic 10 days travelling around so this place was idea. Staff outstanding as was the location

    Reviewed December 02, 2019

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    Dear Valued Guest, Thank you for taking a moment of your time to share your encouraging feedback and the high-ratings of your most recent stay with us. Nothing could make our attentive team happier than having us the opportunity to welcome you back in the near future. Until then, my we all wish you safe travels. With warm regards, Jose Luis Barrera Hotel Manager

    Responded December 08, 2019
    Banyan Tree Bintan
    9.6
    Exceptional
    Chee from Singapore
    Couple
    Rainforest Oceanfront Villa
    Stayed 2 nights in July 2022

    Exceptional service”

    Outstanding service and quality treatment by all the staff I come across. The room is well maintain and very clean. The breakfast is good. We tried the Treetop and Saffron restaurant and also in-villa dining. The service and food here is excellent. It's an unforgettable experience.

    Reviewed July 14, 2022

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    Dear Chee, Thank you posting your comments. I am delighted to read that our team did a great job and that you enjoyed our Signature Thai Restaurant, our all day dining Treetops restaurant as well as the in-villa dining. . Let me assure you that I will share your comments with the team on their notice bard. Again Thank you for your time to describe your experience and look forward welcoming you back. Sincerely yours, Alpha Area General Manager

    Responded August 01, 2022
    Banyan Tree Bintan
    9.2
    Exceptional
    Chu from Malaysia
    Couple
    Stayed 1 night in October 2019

    Good, very relaxed. ”

    Staff were friendly, they arranged all transportation needs and even collected my ferry tickets before sending me back to the ferry terminal so I didn't have to queue for the ticket collection. Breakfast at Treetop was excellent. Oceanview Villa was excellent, cleanliness is top, service is great, private jacuzzi with ocean view is beautiful, good for people who need to recharge and away from work and city for a bit. Dinner at XANA beach club was okay, food is average for 600k rupiah per pax buffet, but all is well, no complains. Cocktails and beers for happy hour 4.30-6.30pm at the beach is absolute steal, it's very very worth it, not to be missed. Special thanks to the resort when they automatically extended my checkout to 6pm for free when they noticed my ferry is at night. Excellent services. Price is a little bit steep, but it's worth it. Good experience!

    Reviewed October 30, 2019

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    Dear Valued Guest, Thank you for taking the time to share your comments and the high-ratings of your stay with us. Nothing could make us happier than having the opportunity to welcome you back in the near future. Until then, my attentive team and I wish you the very best. Cordially, Jose Luis Barrera Hotel Manager

    Responded November 24, 2019
    Banyan Tree Bintan
    10.0
    Exceptional
    Isaac from United States
    Couple
    Rainforest Oceanfront Villa
    Stayed 3 nights in September 2019

    Amazing Vacation Getaway”

    We had a fantastic time here. Super friendly, professional, and accommodating staff, especially Omas. Loved the views, private villa, and pristine beach. Very relaxing stay with great food!

    Reviewed September 19, 2019

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    Dear Valued Guest, Thank you for taking the time to share your comments and perfect-ratings of your stay with us. Nothing could make us happier than having the opportunity to welcome you back in the near future. Until then, my attentive team and I wish you safe travels. Cordially, Jose Luis Barrera Hotel Manager

    Responded November 24, 2019
    Banyan Tree Bintan
    9.6
    Exceptional
    Valerie from South Africa
    Couple
    Rainforest Oceanfront Villa
    Stayed 6 nights in July 2018

    Heaven on earth!”

    I have visited many 5 star hotel around the world and I have to exclaim without a shadow of a doubt Banyan Tree takes the cup!! From the polite and courteous staff to the spacious and luxurious rooms with spectacular views of the rainforest and ocean. It honestly felt like we were in paradise. If an amazing breakfast is a must for you, then I would highly recommend their breakfast spread which has something for everyone!! I will definitely be coming back to Banyan Tree Bintan!

    Reviewed June 07, 2019

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    Dear Valerie, Thank you very much for your generous comments on our staff, service and hotel. I am delighted to hear that we were able to exceed your expectations creating a great memories. It is always our endeavor to not only providing excellent service but also creating special experiences which will not be forgotten. Let me assure you that your kind feedback will be shared with our associates on the noticeboard and we look forward welcoming you back sometime soon. With Best Wishes, Alpha Eldiansyah General Manager

    Responded July 01, 2019
    Banyan Tree Bintan
    9.2
    Exceptional
    Teresa from United Arab Emirates
    Couple
    Rainforest Oceanfront Villa
    Stayed 1 night in November 2019

    Great weekend escape from SG.”

    My partner and I had a wonderful and relaxing weekend at the Banyan Tree Bintan. The staff is beyond friendly and helpful and they really made our stay extra special. As check in was not until 3 pm we arranged to visit the spa at 1 pm for a few treatments. We checked into our rooms by 4 pm and were welcomed with a birthday cake for my husband and views of the sea. The room was clean, inviting, and the bed was super comfortable. Another positive thing about this resort is it is spacious and private. The pools never felt too crowded and it was easy to unwind. Thanks for a great stay!

    Reviewed November 25, 2019

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    Dear Valued Guest, Thank you for taking a moment of your time to share your comments and the high-ratings of your most recent stay with us. Nothing could make us happier than having the opportunity to welcome you back in the near future. Until then, my attentive team and I wish you safe travels. Cordially, Jose Luis Barrera Hotel Manager

    Responded November 25, 2019
    Banyan Tree Bintan
    9.6
    Exceptional
    Sven from Estonia
    Family with teens
    Ocean View Pool Villa
    Stayed 3 nights in October 2019

    Very friendly and helpful staff.”

    Very clean and super cool houses, especially Ocean View Pool Villa. Very helpful and caring staff, trying to meet clients every request. Food in local restaurants is somewhat overpriced.

    Reviewed October 25, 2019

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    Dear Valued Guest, Thank you for taking the time to share your comments and the high-ratings of your stay with us. Nothing could make us happier than having the opportunity to welcome you back in the near future. Until then, my attentive team and I wish you the very best. Cordially, Jose Luis Barrera Hotel Manager

    Responded November 24, 2019
    Banyan Tree Bintan
    9.2
    Exceptional
    Taewook
    Family with young children
    Ocean View Pool Villa
    Stayed 4 nights in July 2019

    Family Retreat”

    We stayed in the same resort about 10 years ago. It was such a memorable trip as the resort was better than expected at that time. Even after 10 years, everything is upgraded. The pool is big enough. The friendliness of staff is better. The only thing that does not meet my expectation is food quality. The breakfast menu should be upgraded. The juice bar is good. My suggestion is to add a healthy section or a salad bar with only 1 a la carte menu. The variety is not that important from my perspective. I am personally tired of the same buffet every day. Lastly, I appreciate a staff member whose name is Sofyan. He's proactive and adept in providing information at the right time. I recommend banyan tree bintan for a family with children with age difference - 11 years apart. I love a resort which is quiet and separated from the public. I've had such a great time with my family during the stay in BT. Hope to be back soon.

    Reviewed July 15, 2019

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    ​Dear Taewook, We deeply appreciate that you took your valuable time to share your glowing review about your stay with us after 10 years from your first one. The entire team and I look forward to welcoming you back in the near future in order to make your 3rd stay an occasion to remember forever. Cordially, Jose Luis Barrera Hotel Manager

    Responded August 03, 2019
    Banyan Tree Bintan
    9.6
    Exceptional
    Jagadeesan
    Couple
    Rainforest Oceanfront Villa
    Stayed 1 night in June 2019

    Wonderful resort with some amazing stuff”

    My stay was quite short but the staff made sure it was a memorable trip for us. The place was very clean too.

    Reviewed June 19, 2019

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    Dear Jagadeesan, I am very happy to read that you had a great stay with us and am especially delighted with your comments of our team. We are indeed very proud of our associates and your comment reinforces our belief into their professionalism and dedication. I am hope to welcome you soon back to Bintan. With Best Wishes, Alpha Eldiansyah General Manager

    Responded July 01, 2019
    Banyan Tree Bintan
    10.0
    Exceptional
    SISKA from Indonesia
    Couple
    Villa Ocean View
    Stayed 3 nights in December 2019

    great place and value of money”

    bOTH OF US REALLY ENJOYED OUR TIME SPED AT THIS RSOSRT

    Reviewed December 10, 2019

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    Dear Valued Guest, Thank you so much for taking the time to share your encouraging comments and perfect ratings about your recent stay with us. My team and I look forward to welcoming you back in the near future to enjoy another pleasant value-money-stay with us. Until then, we wish you the very best. Cordially, Jose Luis Barrera Hotel Manager

    Responded December 13, 2019
    Banyan Tree Bintan
    10.0
    Exceptional
    Pamela from Singapore
    Couple
    Rainforest Sea View Villa
    Stayed 2 nights in July 2019

    A well spent weekend ”

    We did enjoy everything at Banyan Tree from the ambiance, food and friendly staff...

    Reviewed July 08, 2019

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    ​Dear Pamela, Thank you for taking the time to share your comments with us, following your stay at our amazing Resort. The entire team and I look forward to welcoming you back in the near future, to enjoy another memorable experience at the Sanctuary for the Senses. Cordially, Jose Luis Barrera Hotel Manager

    Responded August 03, 2019
    Banyan Tree Bintan
    9.6
    Exceptional
    Zhong from Singapore
    Couple
    Rainforest Sea View Villa
    Stayed 1 night in June 2019

    Best Resort Ever!”

    My wife and I came here for a mini-honeymoon and it was way above expectations! The level of service and accommodation have impressed both of us. Thank you Banyan Tree, you have lived up way above our expectations.

    Reviewed July 01, 2019

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    Dear Zhong, Thank you for taking the time to review your stay with us. It is great to read that we have met every single one of your expectations. Please, have in mind that the entire team and I look forward to welcoming you back in the hopefully not too distant​ future. Meanwhile, we all wish you the best. Cordially, Jose Luis Barrera Hotel Manager

    Responded August 03, 2019
    Banyan Tree Bintan
    9.6
    Exceptional
    Pui from Hong Kong SAR, China
    Couple
    Rainforest Sea View Villa
    Stayed 1 night in September 2019

    Great stay”

    The staff in Banyan tree are so welcoming and helpful. The serve their customers with heart and thoughtfulness. I really recommend this hotel to people travelling to Bintan and would definitely go again.

    Reviewed September 12, 2019

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    Dear Valued Guest, Thank you for taking the time to share your comments, recommendations and high-ratings of your stay with us. Nothing could make us happier than having the opportunity to welcome you back in the near future. Until then, my attentive team and I wish you safe travels. Cordially, Jose Luis Barrera Hotel Manager

    Responded November 24, 2019
    Banyan Tree Bintan
    9.2
    Exceptional
    Jennie from Indonesia
    Family with young children
    Rainforest Oceanfront Villa
    Stayed 2 nights in June 2019

    Lovely hotel in the middle of nature”

    PRO: friendly and professional staff. Great nature atmosphere, feels like in a real forest. Room is well maintained, great views of the beach. Love the spa! CON: prepared for bugs, insects and ants. All restaurants are really overpriced, even charged $$$ bfast for 3rd & 4th kids 4-11yrs stay in the same room that has bfast package. No kids activities for 4-7yrs except swimming pool. Options are kids club in neighbour hotel Angsana catered for under 4yrs, or chargeable water activities for above 7yrs.

    Reviewed June 07, 2019

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    Dear Jennie, Thank you for taking the time and posting your experience with us. I am delighted to hear that you thoroughly enjoyed your stay with us and that we were able to exceed your expectations. We are most concerned to read your disappointment on food and beverage price. Please allow me to share with you that we have made some adjustment recently. It is something that we constantly are monitoring and I can assure you that we remain in line with the other hotels in the area. It is unfortunate that the information of our 101 Things To Do was not properly conveyed to you during your stay with us to give you almost endless options of activities to enjoy in our resort. I am looking forward welcoming you back here in Bintan and hope that we will have addressed some of the issues by then. With Best Wishes, Alpha Eldiansyah General Manager

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    Banyan Tree Bintan
    9.2
    Exceptional
    Mei from Singapore
    Couple
    Rainforest Oceanfront Villa
    Stayed 2 nights in November 2019

    You're paying for customer service”

    I can't commend enough on the great service we've received for our stay here. Everything we needed was looked after and all the staff were so polite and helpful. We've really enjoyed our stay here despite the weather. Just want to say a big thank you to Kasir, Sofiyan, Jesika, Dini and Aal for your hospitality, and to the rest that I did not manage to get your names. It was a wonderful stay.

    Reviewed November 23, 2019

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    Dear Valued Guest, Thank you for taking the time to share your comments and the high-ratings of your stay with us. Nothing could make us happier than having the opportunity to welcome you back in the near future, expecting to enjoy a much better weather. Until then, my attentive team and I wish you the very best. Cordially, Jose Luis Barrera Hotel Manager

    Responded November 24, 2019
    Banyan Tree Bintan
    10.0
    Exceptional
    Fahad from Saudi Arabia
    Family with young children
    Ocean View Pool Villa
    Stayed 2 nights in July 2019

    Exceptional”

    Excellent reception, front office and staff

    Reviewed July 26, 2019

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    Dear Fahad, Thank you for sharing your glowing review of​ your stay with us. The entire team and I look forward to being of your service again in the not too distant future. Meanwhile, we all wish you the very best. Jose Luis Barrera Hotel Manager

    Responded August 03, 2019
    Banyan Tree Bintan
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