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Aziza Paradise Hotel
Aziza Paradise Hotel
Aziza Paradise Hotel
Aziza Paradise Hotel
Aziza Paradise Hotel
Aziza Paradise Hotel
Aziza Paradise Hotel

Removed from saved list

8

Excellent

1,114 reviews

1,114 reviews

Housekeeping27
Swimming Pool19
Food & Dining15
See map

7.8

Very good

Location rating score

Very good location - 1.68 kilometers from city center
Parking
FREE
Popular landmarks
Palawan Wildlife Rescue and Conservation Center 7.7 km
Cowrie Island 8.4 km
Firefly Watching 8.6 km
Puerto Princesa City Baywalk Park 31.3 km
Ugong Rock 37.4 km
Puerto Princesa Underground River 51.1 km
Las Cabanas Beach 167.7 km
Seven Commandos Beach 170.1 km
Nacpan Beach 185.3 km
Nearby landmarks
Palawan Adventist Hospital 830 m
Robinsons Place Mall Palawan 850 m
Robinson's Place Puerto Princesa 850 m
Puerto princesa city colesium 1.4 km
Palawan Medical City 1.6 km
Bahay Kalipay 1.6 km
MassWay 1.8 km
Rurungan Sa Tubod Foundation 1.9 km
Kuyba Almoneca Meditation Garden 2.0 km
Antonio Socrates Rehabilitation Centre 2.0 km

Aziza Paradise Hotel

BM Road, Brgy. San Manuel, Puerto Princesa, Palawan, Philippines, 5300 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Puerto Princesa part of Palawan, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Puerto Princesa Underground River. Rated with 3.5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Front desk [24-hour]

Free airport transfer

Excellent breakfast

Excellent food & dining

Complimentary WIFi in all rooms

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Workout and Leisure
Exercise area
Swimming pool [outdoor]

Facilities

Front desk [24-hour]

Transport to airport

Car park

Shuttle service

Exercise area

Swimming pool [outdoor]

Complimentary WIFi in all rooms

Check-in/out [express]

This property is in high demand!

6 travelers have booked today.

Value for money8.0
Distance to city center7 Km
Location rating7.8
Nearest airportSan Vicente Airport (SWL)
Distance to airport101.7 km

Rooms available at Aziza Paradise Hotel

Excellent
Room comfort & quality

8.1

Pool Villa
...
  • Room size: 106 m²/1141 ft²
  • Pool view
  • 2 queen beds & 1 sofa bed &...
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Deluxe
...
  • Room size: 28 m²/301 ft²
  • Garden view
  • 1 single bed and 1 queen be...
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Family Room
...
  • Room size: 31 m²/334 ft²
  • Garden view
  • 2 queen beds
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Superior Premier (Queen Bed)
...
  • Room size: 28 m²/301 ft²
  • Garden view
  • 1 queen bed
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Deluxe Pool View
...
  • Room size: 28 m²/301 ft²
  • Pool view
  • 1 queen bed and 1 single be...
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Family Suite
...
  • Room size: 62 m²/667 ft²
  • Pool view
  • 1 king bed or 1 queen bed
Enter dates to see prices
Family Room Pool View
...
  • Room size: 31 m²/334 ft²
  • Pool view
  • 2 queen beds
Enter dates to see prices
Superior Twin
...
  • Room size: 28 m²/301 ft²
  • Garden view
  • 2 single beds
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Presidential Suite
...
  • Room size: 38 m²/409 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Family Suite with Pool View
...
  • Room size: 62 m²/667 ft²
  • Pool view
  • 1 king bed and 1 queen bed
Enter dates to see prices

Frequently asked questions

Does Aziza Paradise Hotel have a hot tub?

A hot tub is one of the facilities available at Aziza Paradise Hotel.

What time is check-in and check-out at Aziza Paradise Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Aziza Paradise Hotel?

Aziza Paradise Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind -- it's free! Just use the "Let us know what you need" section of the booking page to let the hotel know you want a complimentary ride, and they will contact you via the Agoda messaging service. A stay at Aziza Paradise Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Aziza Paradise Hotel has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Palawan with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Aziza Paradise Hotel?

Start your mornings right, with the continental and buffet breakfast options offered at Aziza Paradise Hotel. Adults can enjoy breakfast offered with an additional charge of 450 PHP if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Aziza Paradise Hotel?

Aziza Paradise Hotel features 4 on-site restaurants for your dining convenience.

What is the smoking policy at Aziza Paradise Hotel?

Aziza Paradise Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Aziza Paradise Hotel?

The closest train, metro, or bus station is Puerto Princesa Bus Station, 2.4 km away from Aziza Paradise Hotel.

What restaurants are nearby Aziza Paradise Hotel?

Aziza Paradise Hotel’s neighborhood is Puerto Princesa which includes popular restaurants such as Salakot Cafe, Sabie Bakes and Sabie Bakes Cafe.

What popular shopping places are close to Aziza Paradise Hotel?

Located in the Puerto Princesa area, Aziza Paradise Hotel is close to great shopping choices like Robinsons Place Mall Palawan, Robinson's Place Puerto Princesa and Rurungan Sa Tubod Foundation.

What are popular attractions near Aziza Paradise Hotel?

Aziza Paradise Hotel’s location in the Puerto Princesa neighborhood makes it close to famous attractions including Puerto Princesa City Baywalk Park, Immaculate Conception Cathedral and Plaza Cuartel.

What popular beaches are close to Aziza Paradise Hotel?

Aziza Paradise Hotel’s Puerto Princesa neighborhood also includes Sabang Beach, Nagtabon Beach and Pristine Beach.

What popular natural sightseeing spots are close to Aziza Paradise Hotel?

Aziza Paradise Hotel is located within Puerto Princesa, which makes it conveniently close to natural sights including Firefly Watching, Palawan Wildlife Rescue and Conservation Center and Palawan Butterfly Ecological Garden and Tribal Village.

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See map

Explore the neighborhood

What people love about Aziza Paradise Hotel

  • 10

    Exceptional

    "Very nice hotel, go for 100 stars"

    Jade

    |

    July 24, 2022

  • 10

    Exceptional

    "Very Nice Hotel, We will surely book this hotel again"

    Jade

    |

    July 24, 2022

  • 10

    Exceptional
    Staff 

    "Excellent staff and Excellent service"

    maycaflor

    |

    July 7, 2022

Property ranking|Compared to 936 Palawan properties
See all rankings
Room size
42 sqm.
Room comfort score
8.1/10
Cheapest price score
Cleanliness score
8/10
Bigger than
94
%
of Palawan properties
Better than
91
%
of Palawan properties
Better than
88
%
of Palawan properties
Better than
76
%
of Palawan properties
Overall rating:

8

Excellent
1,114 reviews
Cleanliness
8.0
Facilities
7.8
Location
7.8
Read all reviews >
What travelers say they love:
Everybody is friendly and approachable.
Krystel from Philippines
Couple
More about Aziza Paradise Hotel

More about Aziza Paradise Hotel

Aziza Paradise Hotel

Get the most adventure during your time in Palawan when you book a room at Aziza Paradise Hotel.
Enjoy all that Aziza Paradise Hotel has to offer! Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi and shuttle services provided by the hotel make exploring Palawan even more convenient.
Guests can enjoy free parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at Aziza Paradise Hotel thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
Enjoy the services offered at Aziza Paradise Hotel from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with blackout curtains and air conditioning. Rooms at Aziza Paradise Hotel come in multiple layout options including rooms with separate living room and balcony or terrace. In-room entertainment amenities are available in some rooms and include television and cable TV.
In some select rooms, you can find a refrigerator, bottled water and mini bar at your disposal. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer and toiletries available in some guest bathrooms.


Dining and things to do

Every day at Aziza Paradise Hotel begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's karaoke rooms, bar and nightclub.
Do you prefer to cook your own meals? Then you'll love the in-house BBQ facilities and shared kitchen.
Fill your days with the array of activities and facilities offered at Aziza Paradise Hotel. End your days in total relaxation with a visit to the massage, hot tub and sauna. Spend some time relaxing at the hotel's pool. Sip your favorite cocktail outdoors at the hotel's poolside bar.
Check out the hotel's fitness facility to stay fit and firm on vacation. Get social at the hotel's shared lounge and TV area, where you can meet other guests. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.


Reasons to stay here

Find some of the city's best deals here with rooms 87% cheaper than other options.
Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 91% of the city's other accommodations.
Guests who stayed here really appreciated the room comfort, scoring it higher than 90% of accommodations in the city.

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Amenities and facilities
Very good
Facilities

7.8

Most talked about facilities

Swimming Pool

59 mentions

Breakfast

26 mentions

Housekeeping

24 mentions

Food & Dining

23 mentions

Languages spoken

  • English

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Garden
  • Hot tub
  • Karaoke
  • Massage
  • Nightclub
  • Pool with view
  • Sauna
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Bottle of water
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
  • Shared kitchen

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Daily cleaning
  • Disabled facilities
  • Dry cleaning
  • Elevator
  • Gift/souvenir shop
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]

Access

  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service
  • Taxi service
  • Transport to airport

Available in all rooms

  • A/C
  • Accessible by stairs
  • Alarm clock
  • Balcony/terrace
  • Complimentary drinking water
  • Desk
  • Hair dryer
  • Linens
  • Non-smoking
  • Phone
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Smoke alarm
  • Toiletries
  • Trash cans
  • Wake up call
  • Wi-Fi [complimentary]
Food and dining
Breakfast options
  • Asian
  • Continental
  • Buffet
Restaurants on site

Demeter Diner

  • Cuisine: American, Asian, Chinese
  • Menu: Buffet, A-la-carte

Kahve Brew

  • Menu: Buffet

Hibachine Teppanyaki

  • Cuisine: Japanese
  • Menu: Buffet

Mazaboz Pizzeria

  • Cuisine: Italian, Pizza
  • Menu: Buffet
Location
BM Road, Brgy. San Manuel, Puerto Princesa, Palawan, Philippines, 5300
Very good
Location

7.8

Airports

  • San Vicente Airport (SWL)
    101.7 km

Public transportation

  • Puerto Princesa Bus Station
    2.4 km

Hospital or clinic

  • Palawan Adventist Hospital
    830 m

Shopping

  • Robinsons Place Mall Palawan
    850 m

Convenience store

  • Easymart Convenience Store
    1.5 km

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Palawan Wildlife Rescue and Conservation Center
    7.7 km
  • Cowrie Island
    8.4 km
  • Firefly Watching
    8.6 km
  • Puerto Princesa City Baywalk Park
    31.3 km
  • Ugong Rock
    37.4 km
  • Puerto Princesa Underground River
    51.1 km
  • Las Cabanas Beach
    167.7 km
  • Seven Commandos Beach
    170.1 km
  • Nacpan Beach
    185.3 km

Nearby landmarks

  • Palawan Adventist Hospital
    830 m
  • Robinsons Place Mall Palawan
    850 m
  • Robinson's Place Puerto Princesa
    850 m
  • Puerto princesa city colesium
    1.4 km
  • Palawan Medical City
    1.6 km
  • Bahay Kalipay
    1.6 km
  • MassWay
    1.8 km
  • Rurungan Sa Tubod Foundation
    1.9 km
  • Kuyba Almoneca Meditation Garden
    2.0 km
  • Antonio Socrates Rehabilitation Centre
    2.0 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Puerto Princesa Subterranean River National Park Management (PPSRNP) has set a carrying capacity for the Underground River. All persons are strictly required to secure an entry permit from the Underground River Booking Office before entering the Puerto Princesa Subterranean River National Park. Visitors are required to present valid identification cards and register individually prior to the tour, to ensure park admission.Please contact your hotel or resort directly (for specific instructions and arrangements prior to arrival at Puerto Princesa.
  • Children 12 years and over are considered as adults.
  • Children 4 - 8 years old will be charged PHP 300 for breakfast per day.
  • Children 9 - 11 years old will be charged PHP 450 for breakfast per day.
  • Pets are strictly not allowed at the property.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00
  • Reception open until23:30

Getting around

  • Airport transfer fee0 PHP
  • Distance from city center7 Km
  • Travel time to airport (minutes)20

Extras

  • Breakfast charge (unless included in room price)450 PHP
  • Daily Internet/Wi-Fi fee0 PHP

The property

  • Number of floors3
  • Number of restaurants4
  • Number of rooms 125
  • Room voltage220
  • Year property opened2012
  • Most recent renovation2012

Parking

  • Daily parking fee0 PHP

Reviews of Aziza Paradise Hotel from real guests

Provided by verified guests of Agoda
8.0
/
10
Cleanliness8.0
Facilities7.8
Location7.8
Room comfort and quality8.1
Service8.3
Value for money8.0
High score for Palawan
Rating
9+ Exceptional (157)
8-9 Excellent (115)
7-8 Very Good (117)
6-7 Good (53)
<6 Below Expectation (92)
Time of the year
Mar - May (118)
Jun - Aug (115)
Sep - Nov (107)
Dec - Feb (194)
All guests (786)
All room types
All languages

Show reviews that mention 

Showing 534 verified guest comments
12345
9.7
Exceptional
Priscilla from Philippines
Couple
Deluxe
Stayed 3 nights in September 2015

Customer Service beyond our expectations”

Superb customer service, delicious food and convenient location

My husband and I had a very unforgettable and wonderful experience in Aziza Paradise Hotel. Free shuttle service from and to the airport was very convenient and warm welcome smiles from the Aziza employees. Food is tasty, welcoming feel of the hotel's facade and breathtaking pool area. Special thank you to Sir Glenn who assisted us with our luggage, giving us useful information about Palawan, Sir Adly from King James Travel and Tours who was very professional in booking our Honda Bay Tour, Man-Man from the hotel's main breakfast area who served our food and was very polite, April and the rest of the Front Office team who accommodated our special requests, Sir Jerome Gusto who showed flexibility and professional relationship; we rented a car from him for me and my husband to enjoy our first time adventure in Palawan. Sir Allan the Guest Service Manager who made sure that we are attended well and everything that we need are provided. Thank you Aziza for a wonderful experience, your service and smiles is what made our stay enjoyable. Keep it up!

Reviewed October 01, 2015

See room deals

9.0
Exceptional
Conrad from Philippines
Family with teens
Superior Premier (Queen Bed)
Stayed 2 nights in June 2014

Great way to end Puerto Princesa trip”

Superb pool, nice garden and free airport transfer!

After spending some nights at Dos Palmas, we ended our Puerto Princesa trip by moving back to mainland Puerto Princesa! We weren't disappointed when we arrived at Aziza! It was much spectacular that it is in photos. Check-in was very fast. You'll be greeted by nice staff, spacious lobby and the pool. Every room has access to the garden, which is very nice. We loved chilling by the lounge chairs on the pool and by the poolside after spending our day nature-tripping. The hotel isn't centrally located but it is not necessarily a bad thing. You get the perk of having the feel of a private neighbourhood. The only problems I have with this hotel are (1) the expensive food in their restaurant as compared to others in its class, and (2) the internet wasn't that reliable.

Reviewed June 29, 2014

See room deals

9.2
Exceptional
Jonathan from Philippines
Family with young children
Family Room
Stayed 3 nights in May 2018

Friendly staffs and extremely courteous. Good location near Robinsons Mall. ”

The hotel is great, nice clean room and swimming pool is fine. Maybe extend the use of swimming pool until 12 midnight to have time swimming after the tour in some area in Puerto Princesa. It’s nice and the kids loves the pancake with design. We do have a great time staying in Aziza Paradise Hitel.

Reviewed May 26, 2018

See room deals

Dear Jonathan, the team is overwhelmed with your feedback. We’re glad that you enjoyed your stay in Aziza Paradise Hotel. We shall hope to see you again on your next visit in Palawan!

Responded October 29, 2018
Aziza Paradise Hotel
10.0
Exceptional
antonio from Philippines
Family with young children
Family Room
Stayed 2 nights in November 2015

Exceptional Customer Service!!! ”

1. Staff were all attentive and quite helpful. The hotel is superb. The food is awesome.

We arrived very early (7:30am) but our check in was 2pm but they allowed us to stay as early as that and take note no additional payment. Upon arrival they gave us welcome drinks and the girl on the front desk (I didn't ask her name but she's slim and short hair) was very helpful and accomodating. Our check out was 12pm but they allowed us to stay until 3pm and they send us to the airport. Nothing to say bad about this hotel and I just chosed this hotel based on the reviews and now I'm doing my own review for them. Guys if you're looking for a nice and pleasant hotel in PPS I highly recommend AZIZA. One of the best hotels ive encountered. And it's affordable knowing the service, amenities and the comfort they offer. I like AZIZA and I'll definitely visit them again. God Bless guys specially to all the staff. Well done guys!

Reviewed November 11, 2015

See room deals

10.0
Exceptional
Sean from Canada
Couple
Superior Premier (Queen Bed)
Stayed 3 nights in June 2014

Aziza is there anywhere else this good”

Staff was amazing, New Night club very exciting, pool is beautiful day and night

I have travelled a lot all over Asia, coming to the Philippines i wasnt sure what to expect. I stayed at many hotels in Manila that were expensive or poor quality and cheap. Aziza hotel is an inexpensive and very nice property. the staff from manager Alan down to the waiters Mark and John was some of the best experiences i have had. from booking tours, to making sure you had a cold drink in your hand the staff was so accommodating. i didnt just have an experience there. I consider them all my friends and family now. I will go back as often as i can to Aziza hotel. the rooms were very comfortable with nice showers and washroom. views of the garden or pool didnt matter it was nice just to sit in their open air lobby. The night club has different entertainment each night from performers, to comedians with exception local food and traditional bar food. lazer dance floor and locals come so you will have a safe place to be part of the actual culture without leaving the hotel.

Reviewed July 24, 2014

See room deals

9.2
Exceptional
Maria from Philippines
Couple
Superior Premier (Queen Bed)
Stayed 1 night in January 2016

Tropical theme hotel”

Aziza is one of the best hotels in the city by far. The staff are very warm and accommodating. I love the landscape of swimming pool. The location of the hotel is near the airport, but a bit too far from tourist spots. Because it is centrally located in the city of Puerto Princesa.

Reviewed February 27, 2016

See room deals

10.0
Exceptional
FAITH from Philippines
Family with young children
Family Room
Stayed 3 nights in March 2016

Palawanderful...”

Our Palawan trip was Palawanderful and Aziza Paradise had a lot to do with it. The entire family loved the food, the vibe, the courteous, helpful, and warm staff, the lobby lounge entertainment, the pool, the absence of crowd, the relaxed atmosphere.

Reviewed March 28, 2016

See room deals

9.3
Exceptional
Ray from Australia
Couple
Superior Premier (Queen Bed)
Stayed 14 nights in September 2015

Wonderful Hotel ”

Great Pool 2 wonderful nightly entertainment 3 great staff

My stay at the Aziza Paradise Hotel was a fantastic experience for 14 nights my girlfriend and I enjoyed this wonderful hotel, very friendly staff fantastic entertainment and a great pool , good breakfast, the room was average but clean with house keeping

Reviewed November 06, 2015

See room deals

9.7
Exceptional
Paula from Philippines
Couple
Family Suite
Stayed 2 nights in January 2014

Beautiful Resort”

The staff took care of us

It was our first trip to Puerto Princesa. We stopped by the city to see the underground river before heading to El Nido. There was a miscommunication and the staff failed to reserve us tour to see the caves. Fortunately they were still able to get us the tour on that same day. Kudos to the staff for going the extra mile to make sure that the problem was fixed. The hotel is beautifully designed with big modern rooms and a really nice pool. The breakfast is buffet style :) Although it's one of the more expensive hotel around, I think we got our money's worth.

Reviewed November 08, 2014

See room deals

9.3
Exceptional
Rhoda from Philippines
Family with young children
Family Room
Stayed 2 nights in August 2015

A feel good place to rest at the heart of the city”

The hotels location, the room, the airport transfer

Well! This is our first time in puerto princesa, and our stay is not for leisure traveling rather i sponsor my friend's son's baptismal, its so good that i booked this hotel recommended for our short stay... Good service van with nice drivers, the room is sooo spacious and beautiful, good food... The only downside we encountered is the internet connection, its a bit slow to connect which unfortunately sometimes doesnt connect at all... Otherwise, the hotel is worth coming back 😉

Reviewed August 18, 2015

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7.3
Very good
Cynderella from Philippines
Family with young children
Family Room
Stayed 3 nights in April 2014

Hotel ok but staff needs further service training ”

New, good location and easy access to transport

Hotel is new that's why we chose it. Price is a bit high but ok for us since it's new and room is ok for a family of 4. Transportation is easy going to restaurants. Staff training needs to be prioritized since the front desk staff did not handle our tour concerns well. Flexibility was NON EXISTENT. Every request was declined, even a request for a tour upgrade wherein we will pay more was not given consideration. So we weren't able to enjoy all the things Puerto Princesa has to offer. Staff named Ezra did not know how to KINDLY answer our concerns. We gave our phone number to request for follow up but we did not receive any calls, or SMS for that matter. We always had to follow up on our own. Every time we ask them why we didn't get updates, Ezra rudely answers that she just knew about it. No apologies given, just REASONS and MORE REASONS. Having second thoughts on recommending the hotel to friends and family since the hotel is new and facilities were clean but staff ( the front desk) was terrible. The worse in our experience. My take, try other hotels. There are a lot in Puerto Princesa where I can assure you that the staff(front desk) would be better than Aziza. As i said staff here (front desk) is the worse in my experience.

Reviewed April 18, 2014

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10.0
Exceptional
Rachelle from South Korea
Business traveler
Superior Premier (Queen Bed)
Stayed 1 night in February 2019

One of the best resort hotels in Puerto Princesa”

One of the best resort hotels I've stayed at in Puerto Princesa. Good vacation hotel for couples and families. Hotel rooms are decorated nicely with a tropical feel. At night, you can stay at the lobby and listen to some music played by a live band. Overall, a great place to stay when in Puerto Princesa City.

Reviewed December 11, 2019

See room deals

Dear Rachelle, Thank you. We are glad that you enjoyed your stay with us. We wish you all the best and hope to see you here again at your best kept secret in Palawan, Aziza Paradise Hotel. Marc Montesa General Manager

Responded January 13, 2020
Aziza Paradise Hotel
10.0
Exceptional
Erlinda from United States
Family with young children
Family Room
Stayed 3 nights in July 2016

Clean and Beautiful Hotel”

Hotel is located close to the Robinson's mall in Puerto Princesa. Really convenient if you need to go to the supermarket or eat at a restaurant. You could take a tricycle and it's about 3 minutes ride. The hotel fairly new so the facilities are nice, clean and well maintained. Highly recommend this hotel in Puerto Princesa.

Reviewed July 23, 2016

See room deals

9.7
Exceptional
RAMI from Saudi Arabia
Couple
Superior Premier (Queen Bed)
Stayed 2 nights in April 2014

wow”

it is wow , staff , location , it is 5 stars hotel

This hotel deserves more stars!!! Out of all the hotels/resorts that I have stayed at, including 5 stars, Aziza tops the list around the world. Their staff are attentive, the customer service is flawless and my stay was absolutely divine. I can't believe that this hotel is only listed as 3 stars as I have received better service here than other 5 star hotels and resorts. The rooms are clean and the facilities are great. Highly recommended. One minor constructive criticism is to improve the buffet breakfast menu and ensure that breakfast items are warm. the swiimming pool wow , only small thing i want add the bathroom finishing need more care. my stay was perfect!

Reviewed May 11, 2014

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9.7
Exceptional
Alexander from Australia
Family with teens
Family Room
Stayed 3 nights in March 2014

5 Star Service - Best Hotel I have stayed at”

staff friendliness, customer service, great services

This hotel deserves more stars!!! Out of all the hotels/resorts that I have stayed at, including 5 stars, Aziza tops the list around the world. Their staff are attentive, the customer service is flawless and my stay was absolutely divine. I can't believe that this hotel is only listed as 3 stars as I have received better service here than other 5 star hotels and resorts. The rooms are clean and the facilities are great. Highly recommended. One minor constructive criticism is to improve the buffet breakfast menu and ensure that breakfast items are warm. Other than - my stay was perfect!

Reviewed March 29, 2014

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8.0
Excellent
Joseph from Philippines
Group
Superior Premier (Queen Bed)
Stayed 1 night in November 2015

Good Hotel but more improve specifically on Mainta”

Pool View, Hotel Exterior, Accommodating Staff

We stayed in Aziza for one night only. The overall design of Hotel is beautiful but it seems that the place is not well maintained given that the Hotel is just there for 2 years. The pool is really nice with the villas around it; it looks really attractive. The place is really picture perfect, since it feels like Bali Villa Style. There are no special with the rooms. Hopefully they focus more on cleaning the bathroom and maintaining shower and sink (observed some malfunctioning shower cup and dirty sink area). They didn’t offer free upgrade even though there are a lot of empty rooms available. The wifi doesn’t work well, and data sucks also on this area. There is no water during night time which really gives a down side on the Hotel. I weren’t able to take bath, brush teeth, flush the toilet and wash face since no water. The food is just ok, fair enough for the visitor to be satisfied. The staffs are friendly and helpful. There are free airport pick up and drop which is a good thing since its like 10-20mins away from the Airport. Over all, it is very nice place to stay with a just price. I can recommend this place, but hopefully Aziza Management will focus more in maintaining the Place especially maintaining Furniture, Exterior etc.

Reviewed November 23, 2015

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10.0
Exceptional
Mark from Canada
Family with teens
Deluxe
Stayed 1 night in March 2020

This has to be the best place in Puerto Princesa!”

I have only good things to say about this place. The staff were wonderful. The hotel manager Mark was amazing and so helpful. The pool was beautiful. The rooms were amazing and clean. The food was delicious. If you are looking for a top quality resort in Puerto Princesa this is the one.

Reviewed March 16, 2020

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9.7
Exceptional
TRACY from Australia
Group
Superior Premier (Queen Bed)
Stayed 5 nights in December 2014

Wonderful Hotel”

Atmosphere, comfy beds and great pool

Loved it! Loved it! Free airport pick up and drop off. Staff were friendly and helpful. Tricycles right out the front to take you anywhere you wanted to go. (40peso to Robinsons shopping center & 100Peso into town. The gardens and pool setting were beautiful. 1 negative though about the pool... You have to pay from memory 150Peso to have the spa jets turned on if you want to sit in the bubbles. Whats with that??? Breakfast was good but it didn't change over the 6nights that we were there and only 1 small toaster that toasted 2 pieces of bread at one time. We spent new years at the hotel that put on a nice buffet dinner with entertainment and a fireworks show to top the night off. Happy new year! I would recommend the Aziza Hotel.

Reviewed January 13, 2015

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8.0
Excellent
Ma from Philippines
Couple
Superior Premier (Queen Bed)
Stayed 1 night in April 2018

Great Location and Overall Look”

My husband and I basically stayed here for less than 24 hours as we were just on transit from El Nido to Puerto Princesa airport. We needed a place to sleep for the night and saw that Aziza had nice overnight rates at that time. It was a good looking resort, however we were not so impressed by the showers, as it had molds on the sides, and the breakfast buffet. Other than that, it was a good sleep and that's what matters.

Reviewed May 16, 2018

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Dear Ma, good day! Thank you very much for your honest review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I would like to apologize for the inconvenience. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. We will look into each issue that you have noted, in an attempt to correct and improve our hotel service. I hope that I can convince you to give us a chance to turn your experience around on your next visit.

Responded October 29, 2018
Aziza Paradise Hotel
9.0
Exceptional
Barry from Australia
Couple
Superior Premier (Queen Bed)
Stayed 3 nights in July 2015

Paradise in Palawan”

Friendliness of the staff, peace and quiet of the location, exceptional service.

We very much enjoyed our stay at Aziza. The staff go out of their way to please. The room was clean and the location quiet and peaceful.We will definitely be staying there again when next we visit Palawan.

Reviewed August 03, 2015

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The whole team is delighted to be mention on your review. Thank you for sharing it. We hope to be of service again to you in the future.

Responded July 06, 2019
Aziza Paradise Hotel
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