Not so good anymore ”

Augusta hotel is always my choice every time I visited my home town. I am not very happy to write this review, but i hope Augusta hotel will read this and make the good change. Despite swimming pool and garden still look amazing, This time i am so disappointed with many things. Blanket was dirty with some God Knows what liquid marks. Toilet rug so filthy dirty, I can’t even described how can be a hotel even for Augusta standard use this kind of rug, trash bins! No linings and super dirty! I was changing room from VIP to Standard due to internet reception, they change the towels size according to room size, standard room came with small towel which i found it unfair, towels should be the same size in every room. I insisted to have normal bath towel size from VIP room. Breakfast was good. Customer service was good. Swimming pool was clean! I love their garden and swimming pool!

Great hotel: forget the mediocre reviews!”

I was well received and the suite room was great! Wi Fi, cable TV and nice pool area: all I could have asked for!

Good location but poor facility”

The hotel location is near to the beach, big parking space, but staff service was poor,there is no payment system using card so we have to bring physical money in the pocket. They didn't provide bath room facilities such as towel,soap shampoo except we ask them.

not very good”

the internet photo's do not look the same as the reality further there is nothing to do in Pl Ratu

Great location but poorly maintained”

Generally, it was a friendly hotel, but the basics like towels and extra beds were very disappointing.

Hotel services was very bad, reserved and paid for VIP room by the Agoda apps... and...”

(booking confirmation for VIP)..they gives us for Deluxe room (204)..and no chance for complaining the front staff (they said due to the system error..) how come?

Bad Happen”

Staff said a rates is not updated on Agoda, when arrived we can’t do using agoda booking, so we book again as walk-in check in

Hotel augusta”

The best.....

Room fasilitas poor”

Hot water not working, amenities just hand soap,dusty, no key room, good swiming pool, good location, poor Wardrobe..

Very good”

Hot Water Not Function, and breakfast only fried rice and bread

Why Augusta ?”

This time Augusta has a bad rating, There is no towel, no soap, no mat and no tissue in the bath room /toilets . we asking many times but all staff seems busy . breakfast menu had no varied , drink water empty on dispenser, what's wrong ? Augusta usually have a good services before pandemic.

good hotel”

good stay”

この価格では大変満足”

全体的に掃除が行き届いていてプールが非常に良い雰囲気。近隣ホテル10か所程滞在をしましたが、コストパフォーマンスではベスト３に入っています。

Excellent”

Hotelnya enak nyaman harga sangat sangat terjangkau

Tempat terbaik dengan fasilitas lengkap”

Sejak lama saya jikalau ke pelabuhan ratu, saya selalu menginap di augusta hotel, dari tahun ketahunnnya augusta selalu meningkatkan kualitas serta pelayanannya, fasilitasnya yang lengkap, kamarnya yg lumayan nyaman sesuai dengan harga dan kelasnya, suasana nya yg tenang, namun tetap dekat ke pantai walaupun tidak depan pantai namun itu membuat nyaman dan tenang untuk beristirahat, cocok juga untuk menggelar acara2 besar, punya parkiran luas, staff yang ramah (dulu) untuk saat ini baik ramah namun perlu di tingkatkan kembali keramahannya seperti staff2 senior yg ada.

Hotel yang pas dikantong”

Hotel ini harga sangat pas dikantong tapi fasilitas nya wow, apalagi untuk yang membawa anak sangat direkomendasikan untuk mencoba hotel ini,akses ke pantai citepus cukup dekat tinggal nyebrang aja udah sampe, serius coba deh ga nyesel

lokasi mantap ...”

lokasi di seberang pantai. pantai tidak terlalu ramai, cocok buat bersantai... fasilitas hotel sebanding dengan harga...

糟糕透了，早餐居然是有时有有时无的；”

1、酒店距离市区，旅游区较远； 2、服务人员，除了一名懂英文的男士外，其他的一无是处， 向她们请教哪里可以买到SIM卡，哪怕那个卖SIM卡的店铺就 跟酒店门对门，她们说不知道；请问到雅加达哪里坐车，她 们说不知道； 3、房间里没有纸，水，每天也不打扫更换，除非你开口要， 服务人员绝对不会主动送来； 4、房间里的设备非常的老，卫浴设备，电视机不是这松了就是 那坏了，很多设备估计都是汉唐时代祖传下来的； 5、房间里卫生程度很糟糕； 6、唯一值得称赞的是酒店外面的花园比较漂亮，虽然有游泳池， 但水质很脏； 7、很多房间网络信号奇差，上网得跑大厅去；

Hotel dengan lokasi strategis”

Hotelnya nyaman, tdk terlalu dekat dengan pantai juga tdk terlalu jauh, ga brisik, kolam renang nya bersih, makanannya lumayan