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Guestroom, Aston Pontianak Hotel and Convention Center in Pontianak
Superior - Room plan, Aston Pontianak Hotel and Convention Center in Pontianak
a hotel room with a bed, desk and a painting on the wall, Aston Pontianak Hotel and Convention Center in Pontianak
a living room filled with furniture and a large window, Aston Pontianak Hotel and Convention Center in Pontianak
a living room filled with lots of tables and chairs, Aston Pontianak Hotel and Convention Center in Pontianak
Swimming pool, Aston Pontianak Hotel and Convention Center in Pontianak
a hotel room with a bed and a television, Aston Pontianak Hotel and Convention Center in Pontianak

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7.8

Very good

897 reviews

897 reviews

Housekeeping19
Breakfast14
Food & Dining5
See map
See map

8

Excellent

Location rating score

Excellent location - Inside city center
Parking
FREE
Popular landmarks
Betang House 810 m
Saint Joseph Cathedral 1.1 km
Keraton Kadriah 1.1 km
Museum Negeri Pontianak 1.4 km
Kapuas Square 1.6 km
Ayani Mega Mall 1.8 km
Masjid Jami At 2.0 km
Digulis Monument 2.3 km
Equator Monument 4.7 km
Masjid Raya Mujahidin 6.7 km
Nearby landmarks
Apotek Makmur 2 160 m
Gajah kembar Toko 190 m
Apotik Kencana 210 m
Apotik Bintang 380 m
Mo Star 390 m
Costummers'Car Park 550 m
RS Kharitas Bhakti 660 m
Betang House 810 m
Harum Manis Supermarket 890 m
Promedika Hospital 930 m

Aston Pontianak Hotel and Convention Center

Jl. Gajah Mada 21, Pontianak City Center, Pontianak, Indonesia, 78121 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Pontianak City Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Museum Negeri Pontianak. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Inside city center

Front desk [24-hour]

Airport transfer

Excellent breakfast

770 meters to Betang House

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Hygiene Plus

Wellness

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Airport transfer

Bicycle rental

Valet parking

Shuttle service

Swimming pool [indoor]

Fitness center

Free Wi-Fi in all rooms!

Front desk [24-hour]

This property is in high demand!

6 travelers have booked today.

Value for money7.9
Distance to city center1km
Location rating8.0
Nearest airportSupadio Airport (PNK) - Indonesia
Distance to airport14.1 km

Rooms available at Aston Pontianak Hotel and Convention Center

Very good
Room comfort & quality

7.7

Family Suite
...
  • Room size: 138 m²/1485 ft²
  • Street view
  • 2 king beds
Enter dates to see prices
Superior
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds or 1 double b...
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Executive
...
  • Room size: 48 m²/517 ft²
  • City view
  • 1 king bed
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Deluxe
...
  • Room size: 32 m²/344 ft²
  • Pool view
  • 2 single beds or 1 double b...
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Suite
...
  • Room size: 100 m²/1076 ft²
  • Balcony/terrace
  • 1 king bed
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Room Assigned on Arrival
...
  • Shower
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Family Room
...
  • Shower
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Premier Room
...
    Enter dates to see prices
    ???
    ...
      Enter dates to see prices
      Double suite room
      ...
        Enter dates to see prices

        Frequently asked questions

        What time is check-in and check-out at Aston Pontianak Hotel and Convention Center?

        Check-in is from 02:00 PM, and check-out is until 01:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

        How do I get to Aston Pontianak Hotel and Convention Center?

        Aston Pontianak Hotel and Convention Center is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 150000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Aston Pontianak Hotel and Convention Center also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Aston Pontianak Hotel and Convention Center has a car park that's close to the hotel. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Pontianak with private transportation, the hotel can arrange taxi service.

        Is breakfast offered at Aston Pontianak Hotel and Convention Center?

        Start your mornings right, with the continental and buffet breakfast options offered at Aston Pontianak Hotel and Convention Center. Adults can enjoy breakfast offered with an additional charge of 137500 IDR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

        What are my dining options at Aston Pontianak Hotel and Convention Center?

        Aston Pontianak Hotel and Convention Center features 2 on-site restaurants for your dining convenience.

        What is the smoking policy at Aston Pontianak Hotel and Convention Center?

        Aston Pontianak Hotel and Convention Center does not permit smoking in any of its rooms or indoor areas.

        What restaurants are nearby Aston Pontianak Hotel and Convention Center?

        Restaurants including A Hin Chai Kue Panas Siam, Abang Kepiting Restaurant and Pondok Kakap are popular in Aston Pontianak Hotel and Convention Center’s neighborhood which is known as Pontianak City Center.

        What popular shopping places are close to Aston Pontianak Hotel and Convention Center?

        Shopping options in Aston Pontianak Hotel and Convention Center’s Pontianak City Center neighborhood include Ayani Mega Mall and Supermarket Kaisar.

        What are popular attractions near Aston Pontianak Hotel and Convention Center?

        Guests at Aston Pontianak Hotel and Convention Center can easily visit Museum Negeri Pontianak, Equator Monument and Masjid Raya Mujahidin located in the Pontianak City Center area.

        What popular natural sightseeing spots are close to Aston Pontianak Hotel and Convention Center?

        Aston Pontianak Hotel and Convention Center’s nearby natural sights include Hutan Silva UNTAN and BaseCamp located in the same Pontianak City Center area.

        See map

        Explore the neighborhood

        What people love about Aston Pontianak Hotel and Convention Center

        • 10

          Exceptional
          Cleanliness

          "Room is big & clean, also the service is good"

          Fabiola

          |

          December 1, 2022

        • 8

          Very good
          Cleanliness

          "Room was clean, Breakfast was plenty of choices and of good taste."

          Man

          |

          September 25, 2022

        • 9.6

          Exceptional
          Location

          "Very good location, right at the heart of the central."

          Ali

          |

          December 8, 2022

        Overall rating:

        7.8

        Very good
        897 reviews
        Cleanliness
        7.9
        Facilities
        7.6
        Location
        8.0
        Read all reviews >
        What travelers say they love:
        Good hotel to choose for family, friendly staffs n clean env...
        Henry from Indonesia
        Family with young children
        More about Aston Pontianak Hotel and Convention Center

        More about Aston Pontianak Hotel and Convention Center

        Aston Pontianak Hotel and Convention Center

        Get the most from an urban escape in Pontianak when you book a room at Aston Pontianak Hotel and Convention Center. Located right in the city center, Aston Pontianak Hotel and Convention Center saves you time and travel by letting you wake up right in the heart of the best neighborhood.
        At Aston Pontianak Hotel and Convention Center, guests are bound to have a stress-free stay. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Pontianak.
        If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
        For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests.
        Feel right at home during your stay at Aston Pontianak Hotel and Convention Center. Some rooms are equipped with linen service and air conditioning for your convenience. Some rooms at Aston Pontianak Hotel and Convention Center include special design features like a separate living room. In-room entertainment such as television and cable TV is provided for guests in some selected rooms.
        The hotel also offers a refrigerator, a coffee or tea maker and mini bar in some rooms for when you feel like it is needed. It's good to know that a hair dryer, toiletries and towels are provided in some guest bathrooms.


        Dining and things to do

        Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Aston Pontianak Hotel and Convention Center. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's karaoke rooms and bar can be as fun as a night out with your travel companions.
        Guests who prefer to make their own meals will love the in-house BBQ facilities available here.
        Aston Pontianak Hotel and Convention Center lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Finish your vacation days right by dropping in at the massage, spa and sauna. Start your vacation off right with a dip in the pool. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility.
        Pick up something memorable for yourself or those waiting for you back at home, at the souvenir shops.


        Around the property

        Take advantage of the opportunity to explore Pontianak while in the city. Get a photograph of yourself in front of Equator Monument located 4.7 km away, a must-see for anyone visiting Pontianak.


        Reasons to stay here

        Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 96% of the city's accommodation.
        It's hard to beat the room comfort here, which is rated higher than 91% of other accommodations in Pontianak.

        Show less

        Amenities and facilities

        Very good
        Facilities

        7.6

        Most talked about facilities

        Breakfast

        34 mentions

        Housekeeping

        23 mentions

        Food & Dining

        17 mentions

        Swimming Pool

        8 mentions

        Languages spoken
        • English
        • Indonesian
        Accessibility
        • Wheelchair accessible
        Internet access
        • Free Wi-Fi in all rooms!
        • Internet services
        • Wi-Fi in public areas
        Things to do, ways to relax
        • Fitness center
        • Karaoke
        • Massage
        • Sauna
        • Spa
        • Swimming pool [indoor]
        • Swimming pool [outdoor]
        • Tours
        Cleanliness and safety
        • Anti-viral cleaning products
        • Body thermometer
        • Cashless payment service
        • Daily disinfection in all rooms
        • Daily disinfection in common areas
        • Doctor/nurse on call
        • Face coverings on staff
        • First aid kit
        • Free face masks
        • Hand sanitizer
        • Hotel room service app
        • Hot water linen and laundry washing
        • Hygiene certification
        • Individually-wrapped food options
        • Physical distancing of at least 1 meter
        • Professional-grade sanitizing services
        • Protective screens in common areas
        • Room sanitization opt-out available
        • Rooms sanitized between stays
        • Safe dining setup
        • Sanitized kitchen and tableware items
        • Shared stationery removed
        • Staff trained in safety protocol
        • Sterilizing equipment
        • Temperature check for guests and staff
        Dining, drinking, and snacking
        • Alternative meal arrangement
        • Bar
        • BBQ facilities
        • Coffee shop
        • Kitchen
        • Restaurants
        • Room service
        Services and conveniences
        • Air conditioning in public area
        • Cash withdrawal
        • Concierge
        • Contactless check-in/out
        • Currency exchange
        • Daily housekeeping
        • Doorman
        • Dry cleaning
        • Elevator
        • Facilities for disabled guests
        • Food delivery
        • Gift/souvenir shop
        • Ironing service
        • Laundry service
        • Luggage storage
        • Meeting/banquet facilities
        • Safety deposit boxes
        • Smoke-free property
        • Smoking area
        For the kids
        • Babysitting service
        • Family room
        • Swimming pool [kids]
        Access
        • CCTV in common areas
        • CCTV outside property
        • Check-in/out [express]
        • Exterior corridor
        • Fire extinguisher
        • Front desk [24-hour]
        • Non-smoking rooms
        • Pets allowed
        • Safety/security feature
        • Security [24-hour]
        • Smoke alarms
        Getting around
        • Airport transfer
        • Bicycle parking
        • Car park [free of charge]
        • Car park [nearby]
        • Shuttle service
        • Taxi service
        • Valet parking
        Sports equipment rental
        • Bicycle rental
        Available in all rooms
        • Air conditioning
        • Air purifier
        • Closet
        • Clothes rack
        • Coffee/tea maker
        • Daily housekeeping
        • Desk
        • Fire extinguisher
        • Free bottled water
        • Hair dryer
        • Hand sanitizer
        • Individual air conditioning
        • In-room safe box
        • Internet access – wireless
        • Mini bar
        • Non-smoking
        • Private bathroom
        • Safety/security feature
        • Satellite/cable channels
        • Shower
        • Slippers
        • Smoke detector
        • Telephone
        • Toiletries
        • Towels
        • Trash cans
        • Wake-up service
        • Wi-Fi [free]

        Food and dining

        Breakfast options
        • American
        • Asian
        • Continental
        • Halal
        • Buffet
        Restaurants on site
        Dynasty Chinese Restaurant
        • Cuisine: Asian, Chinese
        • Menu: Buffet

        Location

        Jl. Gajah Mada 21, Pontianak City Center, Pontianak, Indonesia, 78121
        Excellent
        Location

        8

        Airports
        • Supadio Airport (PNK) - Indonesia
          14.1 km
        • Kuching International Airport (KCH) - Malaysia
          202.5 km
        Hospital or clinic
        • Apotek Makmur 2
          160 m
        Shopping
        • Ayani Mega Mall
          1.8 km
        Convenience store
        • Indomaret
          280 m
        Cash withdrawal
        • ATM on-site

        What's nearby

        Popular landmarks
        • Betang House
          810 m
        • Saint Joseph Cathedral
          1.1 km
        • Keraton Kadriah
          1.1 km
        • Museum Negeri Pontianak
          1.4 km
        • Kapuas Square
          1.6 km
        • Ayani Mega Mall
          1.8 km
        • Masjid Jami At
          2.0 km
        • Digulis Monument
          2.3 km
        • Equator Monument
          4.7 km
        • Masjid Raya Mujahidin
          6.7 km
        Nearby landmarks
        • Apotek Makmur 2
          160 m
        • Gajah kembar Toko
          190 m
        • Apotik Kencana
          210 m
        • Apotik Bintang
          380 m
        • Mo Star
          390 m
        • Costummers'Car Park
          550 m
        • RS Kharitas Bhakti
          660 m
        • Betang House
          810 m
        • Harum Manis Supermarket
          890 m
        • Promedika Hospital
          930 m
        Distances shown are straight-line distances on the map. Actual travel distances may vary.

        Property policies

        Children and extra beds

        Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

        All children are welcome.

        Infant 0-1 year(s)
        Stay for free if using existing bedding.
        Baby cot/crib may be requested directly from the property.
        Children 2-5 year(s)
        Stay for free if using existing bedding.
        If you need an extra bed, it will incur an additional charge.
        Guests 6 years and older are considered as adults
        Must use an extra bed which will incur an additional charge.
        Others
        • An additional charge will be required for use of the spa and massage.
        • When booking more than 5 rooms, different policies and additional supplements may apply.

        Some helpful facts

        Check-in/Check-out
        • Check-in from14:00
        • Check-out until13:00
        Getting around
        • Airport transfer fee150000 IDR
        • Distance from city center1km
        • Travel time to airport (minutes)25
        Extras
        • Breakfast charge (unless included in room price)137500 IDR
        The property
        • Non-smoking rooms/floorsYes
        • Number of bars/lounges1
        • Number of floors4
        • Number of restaurants2
        • Number of rooms 153
        • Room voltage220
        • Year property opened2010

        Reviews of Aston Pontianak Hotel and Convention Center from real guests

        Provided by verified guests of Agoda
        7.8
        /
        10
        Cleanliness7.9
        Facilities7.6
        Location8.0
        Room comfort and quality7.7
        Service7.9
        Value for money7.9
        High score for Pontianak
        Rating
        9+ Exceptional (102)
        8-9 Excellent (89)
        7-8 Very Good (177)
        6-7 Good (73)
        <6 Below Expectation (99)
        Time of the year
        Mar - May (124)
        Jun - Aug (151)
        Sep - Nov (109)
        Dec - Feb (156)
        All guests (820)
        All room types
        All languages

        Show reviews that mention 

        Showing 540 verified guest comments
        12345
        10.0
        Exceptional
        Mohd from Malaysia
        Family with young children
        Deluxe
        Stayed 2 nights in December 2019

        A great hotel with excellent facilities”

        The room was spacious. Staff was helpful & super friendly. The stay was indeed memorable. The food for breakfast was great with a lot of choices. Will definitely stay here for future trips in Pontianak. Well done, Aston Hotel Team.

        Reviewed December 31, 2019

        See room deals

        Dear Mohd, Thank you for the awesome review! Very happy to know that you and your family enjoyed your stay with us, It is our pleasure to have you and your family enjoy the service of our staff and enjoy a large selection of breakfast menus. Together with my team, we all look forward to welcoming you again at Aston Pontianak Hotel & Convention Center. Sincerely, Anto W. Soemartono General Manager

        Responded January 03, 2020
        Aston Pontianak Hotel and Convention Center
        10.0
        Exceptional
        Liliana from Australia
        Family with young children
        Executive
        Stayed 3 nights in January 2019

        Love Aston hotel”

        A real great hotel. Great location and staff. Room was spacious with adequate facilities. Very happy experience. Will definitely come back

        Reviewed March 13, 2019

        See room deals

        9.2
        Exceptional
        Abigail from Indonesia
        Solo traveler
        Superior
        Stayed 1 night in November 2021

        Hidden gem”

        Located a bit hidden behind a chaotic street, but definitely a gem. Pros: Love the pillow, soft but not sagging, perfect fit for my neck. Room is clean and spacious and well arranged with sufficient furniture for a business traveler (read: a proper office chair and desk). Cons: the building is a bit on the old side, although it's well maintained in the public area, the room where I was in could use a little touch up. There seems to be some weird drum beat all through the night (like from a night club) which reaches up to the fifth floor (where I was). Might not be a night club since it continued on until 5 am, so this may not be a fit for light sleepers. Might need a deep clean as I found some small critters coming out from its hiding place.

        Reviewed November 17, 2021

        See room deals

        10.0
        Exceptional
        Hari from Indonesia
        Family with teens
        Superior
        Stayed 1 night in November 2018

        Great Choice for Hotel”

        Very strategic location, very good facility and comfortable

        Reviewed May 21, 2019

        See room deals

        10.0
        Exceptional
        Ahja from Singapore
        Couple
        Twin/Double room - Superior
        Stayed 2 nights in January 2020

        Had a pleasant stay”

        Good location, price and staff

        Reviewed January 28, 2020

        See room deals

        Dear Ahja, Thank you for your valuable feedback. We are delighted you enjoyed the location of our hotel, service from our staff and looking forward to seeing you again. Sincerely, Anto W. Soemartono General Manager

        Responded January 29, 2020
        Aston Pontianak Hotel and Convention Center
        9.6
        Exceptional
        ASGAR from Malaysia
        Family with teens
        Superior
        Stayed 4 nights in June 2022

        Good choice in Pontianak”

        No complaints. big rooms. nice place to relax at the lobby coffeehouse.

        Reviewed July 18, 2022

        See room deals

        9.6
        Exceptional
        Nathan from Australia
        Couple
        Superior
        Stayed 5 nights in January 2020

        Exceptional”

        Very happy with the service , really great hotel to stay in.

        Reviewed February 14, 2020

        See room deals

        Dear Nathan, Thank you so much for taking the time to share your feedback. It's a pleasure to hear that you are happy and enjoyed the service from our teams. We can’t wait to welcome you back for another awesome stay with us. Sincerely, Anto W. Soemartono General Manager

        Responded February 17, 2020
        Aston Pontianak Hotel and Convention Center
        8.8
        Excellent
        Kugan from Malaysia
        Couple
        Superior
        Stayed 8 nights in December 2019

        Generally great experience ”

        Everything is perfect from the room, to security and friendly receptionist. My only problem is the slow service of their cafe. Its difficult to get their attention to make an order and room service at midnight/early morning can be super slow. Apart from these, clean room, housekeeping does a great job and there's 3 ATM at the hotel lobby. Will continue to stay at Aston Pontianak next time.

        Reviewed January 24, 2020

        See room deals

        Dear Mr. Kugan, Thank you very much for your candid review of your recent stay at our hotel. We are so happy to know that you had a wonderful stay with us. Glad to know that you enjoyed the food and service which was delivered by our team. We apologize for the late response from our waiter team, this will be an evaluation for us to always improve service. Your positive comments about our hotel are highly appreciated. Again, thank you for your review and we hope to see you again soon at Aston Pontianak. Sincerely, Anto W. Soemartono General Manager

        Responded January 29, 2020
        Aston Pontianak Hotel and Convention Center
        8.8
        Excellent
        Rusdy from Indonesia
        Family with young children
        Superior
        Stayed 3 nights in March 2019

        Nice Hotel, Good location”

        I travelled to pontianak with 3 kids and 4 adults. It stayed in Aston Pontianak. My room was far from elevator because I took 2 superior rooms with connecting room. If you want to stay close to elevator, you should stay in deluxe room. During my stay, the small pool was under renovation. The hotel was nice, food was good. The location is in the city close to culinary area, easy to find food. The hotel is not well maintained especially in the elevator from parking area. It is recommended to stay, Aston is one of the best hotel in Pontianak.

        Reviewed March 25, 2019

        See room deals

        9.2
        Exceptional
        Mani from Singapore
        Couple
        Superior
        Stayed 1 night in June 2022

        Good hotel with excellent service staff, very good break fast in central location”

        Stayed here before, became an Aston member and hope to stay here again whenever in Pontianak!

        Reviewed June 02, 2022

        See room deals

        Dear Mani, Thank you so much for taking the time to share your feedback. It's a pleasure to hear that you enjoyed your stay with us. Glad to know that you become ASTON's member, we can not wait to welcome you back soon at ASTON Pontianak Hotel & Convention Center. Sincerely, Anto W. Soemartono General Manager

        Responded July 02, 2022
        Aston Pontianak Hotel and Convention Center
        8.8
        Excellent
        Kugan from Malaysia
        Couple
        Stayed 4 nights in December 2018

        Everything is Great about this Hotel except.. ”

        The room was great...no issue. There's 3 ATM at the entrace. Room service is 24 hours. My one and only problem is the food quality. I tried most of the food and it taste really bad. Such as the fried rice, the spaghetti, the dim sum.. Etc. Food choices are also not many. The service at the restaurant and lounge was also terrible. Its really hard to call the waitress and make an order or to call for bill. It seem that waitress are so few and they work accoss The Dynasty restaurant, thr Majestic cafe and the lounge. I hope Aston will improve this.

        Reviewed January 03, 2019

        See room deals

        Dear Kugan, Thank you for your review. Such review like yours is really helpful for us to evaluate our service. Taken noted for those reviews about our food quality and staffing. Sincerely, Anto W. Soemartono General Manager.

        Responded January 25, 2019
        Aston Pontianak Hotel and Convention Center
        9.2
        Exceptional
        Vony from Indonesia
        Family with young children
        Family Suite
        Stayed 2 nights in May 2022

        Family suite”

        The room is spacious, with 2 bed and 2 bathroom, and also 2extrabed still more room for the children play.

        Reviewed May 12, 2022

        See room deals

        Dear Vony, Thank you so much for such a great review! We work really hard to offer a clean and spacious room in the best possible environment, so I am happy to see that reflected on your last visit. Hope to see you again soon! Sincerely, Anto W. Soemartono, General Manager

        Responded June 07, 2022
        Aston Pontianak Hotel and Convention Center
        9.2
        Exceptional
        Kugan from Malaysia
        Solo traveler
        Superior
        Stayed 8 nights in November 2019

        Great experience ”

        Nothing much to complaint about. Clean room, friendly receptionist, great housekeeping. Slow service at the Dynasty cafe though.

        Reviewed January 24, 2020

        See room deals

        Dear Mr. Kugan, Thank you very much for your candid review of your recent stay at our hotel. We are so happy to know that you had a wonderful stay with us. Glad to know that you enjoyed the food and service which was delivered by our team. We apologize for the late response from our waiter team, this will be an evaluation for us to always improve service. Your positive comments about our hotel are highly appreciated. Again, thank you for your review and we hope to see you again soon at Aston Pontianak. Sincerely, Anto W. Soemartono General Manager

        Responded January 29, 2020
        Aston Pontianak Hotel and Convention Center
        8.8
        Excellent
        Paul from Indonesia
        Couple
        Executive Room
        Stayed 5 nights in January 2019

        nice clean hotel”

        The room was comfortable. The fitness center was a little old and worn out. The staff was very friendly and helpful.

        Reviewed February 09, 2019

        See room deals

        8.8
        Excellent
        Henry from Indonesia
        Family with young children
        Deluxe
        Stayed 1 night in February 2020

        Comfortable n pleasant stay in Aston pontianak city ”

        Good hotel to choose for family, friendly staffs n clean environment.

        Reviewed February 09, 2020

        See room deals

        Dear Henry, Thank you for your review! It's been our pleasure having you and your family at Aston Pontianak Hotel & Convention Center and we definitely look forward to your return. Glad to know that you are satisfied with our services and facilities. Once again, thank you for your review. Warm Regards, Anto W. Soemartono General Manager

        Responded February 10, 2020
        Aston Pontianak Hotel and Convention Center
        8.8
        Excellent
        Yusuf from Indonesia
        Family with young children
        Superior
        Stayed 2 nights in June 2022

        Quite Good Hotel”

        The Hotel located in Pontianak city center, spacious room, friendly staff, various breakfast. But room quietness is fair, sound from the hall leak when soundcheck.

        Reviewed July 04, 2022

        See room deals

        8.8
        Excellent
        LI from Malaysia
        Business traveler
        Superior
        Stayed 2 nights in May 2019

        Good location”

        The location is good, not at the main road side, less noise. Breakfast are good, got a lot of choice. near to all good food.

        Reviewed June 08, 2019

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        8.0
        Excellent
        Marcus from United Kingdom
        Business traveler
        Superior
        Stayed 4 nights in July 2021

        Good choice of cuisines and excellent pool”

        This is a large hotel with all the expected facilities for such a big place and a very solicitous and helpful staff. It is well maintained, efficient and quite clean but beginning to show its age. The big open air pool is a great feature.

        Reviewed July 10, 2021

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        Dear Marcus, Thank you so much for such a great review! We work really hard to offer a clean and spacious room in the best possible environment, so I am happy to see that reflected on your last visit. I made sure that our staff got the recognition they deserved. Hope to see you again soon! Sincerely, Anto W. Soemartono, General Manager

        Responded July 12, 2021
        Aston Pontianak Hotel and Convention Center
        8.4
        Excellent
        Kong from Malaysia
        Solo traveler
        Superior
        Stayed 1 night in January 2020

        Nice rooms. A little old”

        Large bedrooms. Plumbing issues with flooded shower. Clean towels. Corridor carpets look worn. Decent food. Would stay here again despite minor issues

        Reviewed January 18, 2020

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        Dear Kong, Thank you for your review! It's been our pleasure having you at Aston Pontianak Hotel & Convention Center and we definitely look forward to your return. The plumbing issues that you conveyed have been followed up by our engineering team. Once again, thank you for your review. Warm Regards, Anto W. Soemartono General Manager

        Responded January 29, 2020
        Aston Pontianak Hotel and Convention Center
        7.6
        Very good
        Aliyanto from Indonesia
        Business traveler
        Superior
        Stayed 1 night in January 2019

        One Reasonable Choice to Stay in Pontianak”

        Thanks to the hotel receptionist for upgrading my room with no additional charge. Although the room and the shower, the elevator and the dining hall are quite old but you still can manage it due to the hotel price and friendly plus helpful hotel staff. The breakfast has a wide selections, especially the local delicacies. This hotel also strategically located in culinary area of Pontianak so you will find many local and legendary food around the neighborhood.

        Reviewed January 11, 2019

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        Dear Aliyanto, We are glad that you share us your review of our hotel and the overall environment. Hoping that we could share another moment with you in the future. Sincerely, Anto W. Soemartono General Manager.

        Responded January 25, 2019
        Aston Pontianak Hotel and Convention Center
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