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Arte S by FIFI Serviced Suite
Arte S by FIFI Serviced Suite
Arte S by FIFI Serviced Suite
Arte S by FIFI Serviced Suite
Arte S by FIFI Serviced Suite
Arte S by FIFI Serviced Suite
Arte S by FIFI Serviced Suite

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7.8

Very good

828 reviews

828 reviews

View32
Housekeeping31
Swimming Pool7
See map

7.8

Very good

Location rating score

Very good location
Parking
Available
Popular landmarks
Kek Lok Si Temple 5.0 km
Chew's Jetty 7.9 km
Khoo Kongsi 7.9 km
Armenian Street 8.0 km
Cheong Fatt Tze - The Blue Mansion 8.4 km
Pinang Peranakan Mansion 8.5 km
Penang Fort Cornwallis 9.1 km
Entopia 13.0 km
Escape Theme Park 13.2 km
Batu Ferringhi Beach 13.5 km
Nearby landmarks
Consulate of Austria 250 m
Padang Kawad USM 360 m
USM Footbal Stadium 510 m
Tasik Aman 820 m
Tesco Extra Sungai Dua 900 m
Bukit Gambier 960 m
Tasik Harapan 1.0 km
klinik health plus 1.1 km
Universiti Sains Malaysia 1.1 km
Kinik Perdana 1.2 km

Arte S by FIFI Serviced Suite

No. 3, Persiaran Bukit Gambir, 11700, Bukit Gambir, Penang (Bayan Lepas /USM), Gelugor, Penang, Malaysia, 11700 - See map

Conveniently situated in the Gelugor part of Penang, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Pinang Peranakan Mansion. Rated with 3.5 stars, this high-quality property provides guests with access to hot tub, fitness center and outdoor pool on-site.

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Highlights

Airport transport

Excellent view

Hot tub

Sauna

A/C

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit

Facilities

Transport to airport

Luggage storage

Car park [on-site]

Contactless check-in/out

Swimming pool [outdoor]

Hot tub

Exercise area

Sauna

Your dates are popular among travelersUsers are booking a place in Penang every 1 minutes on Agoda.com
Value for money8.0
Location rating7.8
Nearest airportPenang International Airport (PEN)
Distance to airport7.3 km

Rooms available at Arte S by FIFI Serviced Suite

3 Bedroom Apartment
...
  • Balcony/terrace
  • Non-smoking
  • 3 queen beds
Enter dates to see prices
2 Bedroom Apartment
...
  • Balcony/terrace
  • 2 bathrooms
  • 2 double beds or 1 double b...
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Private Room with Shared Bathroom in Shared Apartment
...
  • Balcony/terrace
  • Non-smoking
  • 1 queen bed
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Private Double Room with En-Suite in Shared Apartment
...
  • Shower
  • 1 queen bed
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Private Room with Shared Toilet
...
  • Room size: 20 m²/215 ft²
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Double
...
    Enter dates to see prices
    Economy Room
    ...
      Enter dates to see prices
      Private Room with Shared Bathroom
      ...
        Enter dates to see prices
        Luxury Apartment, 2 Bedrooms
        ...
          Enter dates to see prices
          Luxury Apartment
          ...
            Enter dates to see prices

            Frequently asked questions

            Does Arte S by FIFI Serviced Suite have a hot tub?

            A hot tub is one of the facilities available at Arte S by FIFI Serviced Suite.

            What time is check-in and check-out at Arte S by FIFI Serviced Suite?

            Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out.

            How do I get to Arte S by FIFI Serviced Suite?

            Arte S by FIFI Serviced Suite is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Arte S by FIFI Serviced Suite has a car park right on site for maximum convenience. If you're looking for an easy way to get around Penang with private transportation, the hotel can arrange both taxis or car rental.

            What is the smoking policy at Arte S by FIFI Serviced Suite?

            Arte S by FIFI Serviced Suite does not permit smoking in any of its rooms, but allows smoking in designated areas.

            What is the closest train, metro, or bus station to Arte S by FIFI Serviced Suite?

            The closest train, metro, or bus station is Penang Intercity Bus Terminal, 1.9 km away from Arte S by FIFI Serviced Suite.

            What restaurants are nearby Arte S by FIFI Serviced Suite?

            Arte S by FIFI Serviced Suite’s neighborhood is Gelugor which includes popular restaurants such as McDonald @ Lintang Minden 1, Nasi Kandar Pelita, Sungai Dua and Maxim Dim Sum Restaurant.

            What are popular attractions near Arte S by FIFI Serviced Suite?

            Arte S by FIFI Serviced Suite’s location in the Gelugor neighborhood makes it close to famous attractions including Raffel Park, Museum & Galleries Tuanku Fauziah and Brown Garden Park.

            What popular natural sightseeing spots are close to Arte S by FIFI Serviced Suite?

            Arte S by FIFI Serviced Suite is located within Gelugor, which makes it conveniently close to natural sights including Bukit Gambier, Bukit Relau and Bukit Hijau.

            Show more questions
            See map

            Explore the neighborhood

            What people love about Arte S by FIFI Serviced Suite

            • 10

              Exceptional
              Location

              "The rate was reasonable and the location was strategic."

              Muhammad

              |

              July 13, 2022

            • 9.6

              Exceptional
              Cleanliness

              "Very beautiful swimming pool with a clean gymnasium."

              Raf

              |

              March 13, 2020

            • 10

              Exceptional

              "Enjoy the GYM and summing pool"

              Ferdous

              |

              March 1, 2020

            Property ranking|Compared to 2,416 Penang properties
            See all rankings
            Value for money score
            8/10
            Location score
            7.8/10
            Service score
            7.7/10
            Cleanliness score
            7.7/10
            Better than
            85
            %
            of Penang properties
            Better than
            83
            %
            of Penang properties
            Better than
            83
            %
            of Penang properties
            Better than
            83
            %
            of Penang properties
            Overall rating:

            7.8

            Very good
            827 reviews
            Cleanliness
            7.7
            Facilities
            7.6
            Location
            7.8
            Read all reviews >
            What travelers say they love:
            Good place to have a rest and enjoy the luxury of Penang.
            Muhammad from Malaysia
            Business traveler
            More about Arte S by FIFI Serviced Suite

            More about Arte S by FIFI Serviced Suite

            Arte S by FIFI Serviced Suite

            Make everyday special with all that Penang has to offer with a stay at Arte S by FIFI Serviced Suite.
            Arte S by FIFI Serviced Suite offers numerous on-site facilities to satisfy even the most discerning guest. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Penang is made even more convenient with the taxi and car hire services available at the hotel. For those driving their own car, parking is available for guests.
            Always get the assistance you need with front desk services including concierge service and luggage storage. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's tours. For longer stays or whenever you need it, the laundry service keeps your favorite travel outfits clean and available. Feel like doing nothing? Available services like room service let you get the most out of your time at Arte S by FIFI Serviced Suite.
            For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
            All guestrooms at Arte S by FIFI Serviced Suite provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Some rooms at Arte S by FIFI Serviced Suite are available with design features like a balcony or terrace. Don't worry about being thirsty as a refrigerator and bottled water are provided in some guestrooms.
            Arte S by FIFI Serviced Suite also provides a hair dryer, toiletries and towels in bathrooms for select rooms.


            Dining and things to do

            Arte S by FIFI Serviced Suite offers unique recreational opportunities for all guests. A relaxing end to every day is possible with a visit to the hot tub and sauna. Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility.
            Family time on relaxed evenings is easy with the hotel's shared lounge and TV area.


            Around the property

            An array of attractions are a must-see while visiting Penang. A full day's itinerary in Arte S by FIFI Serviced Suite often starts with a stop at Chew's Jetty located 7.8 km away. Be sure to stop by Cheong Fatt Tze - The Blue Mansion located 8.3 km away, one of the most famous of all local landmarks.


            Reasons to stay here

            Compared to other accommodations in Penang, facilities here are rated higher than 87% of them.
            Compared to the city's accommodation options, this hotel scored higher than 88% of them for food and dining.
            According to guests who stayed here, this hotel's room comfort is rated higher than 88% of other accommodations in Penang.

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            Amenities and facilities
            Very good
            Facilities

            7.6

            Most talked about facilities

            Housekeeping

            30 mentions

            Swimming Pool

            22 mentions

            Internet

            7 mentions

            View

            5 mentions

            Languages spoken

            • English
            • Chinese [Cantonese]
            • Chinese [Mandarin]
            • Malay

            Accessibility

            • Wheelchair accessible

            Internet access

            • Complimentary WIFi in all rooms

            Things to do, ways to relax

            • Exercise area
            • Garden
            • Hot tub
            • Sauna
            • Swimming pool [outdoor]
            • Tours

            Cleanliness and safety

            • Body thermometer
            • Daily disinfection in all rooms
            • Daily disinfection in common areas
            • First aid kit
            • Hand sanitizer
            • Hygiene certification
            • Staff trained in safety protocol
            • Temperature check for guests and staff

            Dining, drinking, and snacking

            • Kitchen
            • Room service

            Services and conveniences

            • Concierge
            • Contactless check-in/out
            • Disabled facilities
            • Elevator
            • Laundry service
            • Luggage storage
            • Smoke-free property
            • Smoking area

            For the kids

            • Swimming pool [kids]

            Access

            • Exterior corridor
            • Pets allowed
            • Security [24-hour]

            Getting around

            • Car park [on-site]
            • Rental car
            • Taxi service
            • Transport to airport

            Available in all rooms

            • A/C
            • Complimentary drinking water
            • Desk
            • Hair dryer
            • Individual air conditioning
            • Refrigerator
            • Shower
            • Towels
            Location
            No. 3, Persiaran Bukit Gambir, 11700, Bukit Gambir, Penang (Bayan Lepas /USM), Gelugor, Penang, Malaysia, 11700
            Very good
            Location

            7.8

            Airports

            • Penang International Airport (PEN)
              7.3 km 20 min drive
            • Sultan Abdul Halim Airport (AOR)
              93.9 km

            Public transportation

            • Penang Intercity Bus Terminal
              1.9 km
            • Penang Hill Railway Station
              5.7 km

            Hospital or clinic

            • klinik health plus
              1.1 km

            Shopping

            • Gurney Plaza
              9.0 km

            Convenience store

            • 7 Eleven
              190 m

            Cash withdrawal

            • ATM
              920 m
            What's nearby

            Popular landmarks

            • Kek Lok Si Temple
              5.0 km
            • Chew's Jetty
              7.9 km
            • Khoo Kongsi
              7.9 km
            • Armenian Street
              8.0 km
            • Cheong Fatt Tze - The Blue Mansion
              8.4 km
            • Pinang Peranakan Mansion
              8.5 km
            • Penang Fort Cornwallis
              9.1 km
            • Entopia
              13.0 km
            • Escape Theme Park
              13.2 km
            • Batu Ferringhi Beach
              13.5 km

            Nearby landmarks

            • Consulate of Austria
              250 m
            • Padang Kawad USM
              360 m
            • USM Footbal Stadium
              510 m
            • Tasik Aman
              820 m
            • Tesco Extra Sungai Dua
              900 m
            • Bukit Gambier
              960 m
            • Tasik Harapan
              1.0 km
            • klinik health plus
              1.1 km
            • Universiti Sains Malaysia
              1.1 km
            • Kinik Perdana
              1.2 km
            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Property policies
            Children and extra beds

            Extra beds vary by room. Please check each room's capacity for details.

            All children are welcome.

            Infant 0-1 year(s)
            Stay for free if using existing bedding.
            Baby cot/crib may be requested directly from the property.
            Children 2-12 year(s)
            Stay for free if using existing bedding.
            If you need an extra bed, it will incur an additional charge.
            Guests 13 years and older are considered as adults
            Must use an extra bed which will incur an additional charge.
            Others
            • The property requires a refundable security deposit of MYR 300 upon check-in.
            • Effective 1 June 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4- and 5-star hotels and MYR 2 per room per night for 0- to 3-star hotels. The property’s star rating will be in accordance to the rating from the Local Council, and should the rating differ from the website, the Local Council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.
            • When booking 6 or more rooms, special policies may apply.
            Some helpful facts

            Check-in/Check-out

            • Check-in from15:00
            • Check-in until23:00
            • Check-out from09:00
            • Check-out until12:00
            • Reception open until23:00

            The property

            • Number of rooms 28

            Reviews of Arte S by FIFI Serviced Suite from real guests

            Provided by verified guests of Agoda
            7.8
            /
            10
            Cleanliness7.7
            Facilities7.6
            Location7.8
            Service7.7
            Value for money8.0
            High score for Penang
            Rating
            9+ Exceptional (90)
            8-9 Excellent (29)
            7-8 Very Good (50)
            6-7 Good (30)
            <6 Below Expectation (100)
            Time of the year
            Mar - May (57)
            Jun - Aug (102)
            Sep - Nov (68)
            Dec - Feb (72)
            All guests (827)
            All room types
            All languages

            Show reviews that mention 

            Showing 299 verified guest comments
            12345
            10.0
            Exceptional
            Jamie from Malaysia
            Couple
            Private Room with Shared Bathroom in Shared Apartment
            Stayed 1 night in December 2018

            Great hotel with very good facilities and service ”

            We really had a fantastic time spend here at Penang Arte S. Room was very clean and the interior design is very beautiful. Amenities were great too. Moreover, the attitude of hotel staff was very professional. Everything was top notch from the beautiful room to their staff service. Highly recommended for large group people. Good experience I will definitely come back again.

            Reviewed December 27, 2018

            See room deals

            Dear Jamie, Thank you for your generousness feedback, hope to see you soon.

            Responded December 28, 2018
            Arte S by FIFI Serviced Suite
            8.8
            Excellent
            Nurrul from Malaysia
            Family with young children
            Private Room with Shared Bathroom in Shared Apartment
            Stayed 1 night in June 2019

            Excellent”

            Everything was good except for the privacy. At first I didn't notice the term "Private Room with Shared Bathroom" means I have to share the apartment with other users. Since I've paid before check in, so I just stay there. It's not comfortable to share the kitchen, toilet and the living hall with others. That's all for my review. Other than that, Arte S Suite is just wonderful especially the view.

            Reviewed August 01, 2019

            See room deals

            9.2
            Exceptional
            Vivian from Malaysia
            Family with teens
            Stayed 1 night in September 2018

            Value for money”

            You will get what you saw in the picture, all the facilities was well maintained. i really enjoyed my stay here with Arte S T+, during check in the staff was so friendly, thank you so much for escorting us. Will stay here again next time. The only things is that the floor was abit dusty, but its not a big matters for me.

            Reviewed September 23, 2018

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            Dear Vivian Well Noted And Thanks For Choosing Staying With Us. Hope To Serve You Again. Regards Zhi Hoong Arte S By FIFI Suite

            Responded June 01, 2019
            Arte S by FIFI Serviced Suite
            9.6
            Exceptional
            Handi
            Solo traveler
            Private Room with Shared Bathroom in Shared Apartment
            Stayed 2 nights in April 2019

            Good Apartmen”

            This place is good, if you go alone or with friend who need to do something around near USM campus area, other than that if you just come to sight seeing just take 1 or 2 days, because this hotel is only near campus area and to other attraction. At night you can hear like small music concert at food court near this apartment. Owh if you don't like 1 apartment with other people just book 2-3 room for 6 people, and put on your request to put in 1 apartment room. but if you don't mind it find (my apartment come with 5 other people i think, and they are pretty loud). other than that yeah this apartment give great service you can do your laundry, swim, etc (as apartment facility) owh 1 more they are not clean your room so yeah clean your room by your shelf.

            Reviewed April 19, 2019

            See room deals

            Dear Handi Greeting From Arte S By FIFI Suite And Thanks You For Your Highly Support. Hope To Serve You Again. Thanks You Regards Zhi Hoong Arte S By FIFI Suite

            Responded June 01, 2019
            Arte S by FIFI Serviced Suite
            10.0
            Exceptional
            Madlinza from Malaysia
            Family with young children
            2 Bedroom Apartment
            Stayed 1 night in July 2019

            Amazing Stay at Arte S”

            My stay at Arte S was amazing. My kids loved it! My husband’s too. Even my MIL approved! The deco was nice. The unit was very clean and checking in was no hussle at all. Will definitely come again 😊

            Reviewed July 17, 2019

            See room deals

            10.0
            Exceptional
            ng from Malaysia
            Group
            2 Bedroom Apartment
            Stayed 1 night in September 2018

            Can Define As 5 Star Cozy Condo in Penang”

            A totally newly built condo in Penang located at Bayan Lepas area where near to Penang airport and bridge to butterworth. The height of the condo we stay amazed us with the scenery view. I guess this is most cozy condo i had stayed ever at this point of time, there is private lift to the condo and it facilitated with pools, sky jaccuzzi, sky lounge etc as per shown in picture. The price would a little bit high but i think is worth for the value as it's a good experience you could have for such a cozy place.

            Reviewed September 23, 2018

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            Dear Ng Thanks For Your Support And Hope To Serve You Again Regards Zhi Hoong Arte S By FIFI Suite

            Responded June 01, 2019
            Arte S by FIFI Serviced Suite
            9.2
            Exceptional
            Hedy from Malaysia
            Group
            Private Room with Shared Bathroom in Shared Apartment
            Stayed 1 night in April 2019

            Nice facilities and best stay ever”

            Swimming pool, gym and sauna are available for use. The art decoration of the apartment is awe-inspiring and the apartment has a balcony which covers almost 180-degree view of the Penang island scenery.

            Reviewed January 18, 2020

            See room deals

            9.2
            Exceptional
            SIek from Malaysia
            Family with young children
            Two-Bedroom Suite
            Stayed 1 night in August 2018

            Relax stay”

            Building nice design,facilities was good,swimming pool huge,has 2 tower, has lounge can relax for seeing the Penang ,tower B most higher , problem when we stay some unit still renovating so will be bit noisy,master room toilet door open was broken,washing machine water pine no fit with pine,when open water will coming out ,so cannot use, internet keep disconnecting,need keep restart the modem , no shampoo provided,parking provide but need park the number hotel giving,cannot simple park the lot

            Reviewed August 28, 2018

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            9.6
            Exceptional
            Juo from Malaysia
            Couple
            Stayed 1 night in June 2018

            Went out of their way to help us”

            The unit is managed by T+ Hotel and was quite spacious and reasonably clean. The reception was very helpful when we needed additional amenities such as an iron and WiFi. On top of that, they went out of their way to get us assistance when our car wouldn’t start as we were about to leave. They also made sure that we were comfortable while we were waiting for help, and refused to accept any reward. Great service!

            Reviewed June 26, 2018

            See room deals

            Hi. This is from Arte S by T+ Hotel reception. Thank you for your feedback and we very appreciate on it. We are very happy and grateful that you have enjoy your trip. It is our pleasure to provide our service to every single customer and make them satisfy. Thank you and have a nice day. Regards, Arte S by T+ Hotel Reception

            Responded July 04, 2018
            Arte S by FIFI Serviced Suite
            9.6
            Exceptional
            LOY from Malaysia
            Couple
            Private Double Room with En-Suite in Shared Apartment
            Stayed 1 night in October 2018

            Worth it”

            The reception staff is very friendly and patient enough to explain to you about the hotel structure and facilities. You can have nice view of Penang Island from your room and parking lot is provided. Satisfied with the stay and will definitely come back again.

            Reviewed November 07, 2018

            See room deals

            Dear Loy Greeting From Arte S By FIFI Suite And Thanks You For Your Support. Hope To Serve You Again. Regards Zhi Hoong Arte S BY FIFI Suite

            Responded June 01, 2019
            Arte S by FIFI Serviced Suite
            9.6
            Exceptional
            Wong from Malaysia
            Business traveler
            Private Room with Shared Bathroom in Shared Apartment
            Stayed 1 night in January 2019

            Exceptional”

            A really nice, safety, comfortable and clean service apartment with spacious and nice interior. The bed are very comfortable and you can see a great view of Penang. The staff are very friendly and helpful. I will come back again next time.

            Reviewed January 05, 2019

            See room deals

            Dear Wong Greeting From Arte S By FIFI Suite and Thank You For Choosing Staying With Us. Hope To Serve You Again

            Responded January 29, 2019
            Arte S by FIFI Serviced Suite
            6.8
            Good
            Stanya from Malaysia
            Group
            3 Bedroom Apartment
            Stayed 1 night in December 2018

            Freat for friends gathering ”

            The hotel is furnished with stylish furniture and the view, the facilities are great. A little mess when we tried to check-in and the staff are very unfriendly. We rent two units and the it was very incovenient to visit each other due to the design of the building. We need to went down to comon area then took another lift just to get to our friend's unit. Overall, we enjoy the stay at Arte S by T+ .

            Reviewed January 03, 2019

            See room deals

            Dear Stanya Greeting From Arte S By FIFI Suite and Thanks You For Choosing Staying With Us We Are Sorry To Hear So And We Will Improve to provide the best service to our beloved guest.

            Responded January 29, 2019
            Arte S by FIFI Serviced Suite
            9.6
            Exceptional
            Sarah
            Solo traveler
            Private Room with Shared Bathroom in Shared Apartment
            Stayed 2 nights in September 2019

            Cozy and spacious”

            I wasn't informed that I need to pay RM100 cash deposit and the nearest ATM is quite far for people with no transport like me. But the living room is spacious and clean. The sharing concept is quite acceptable if you are not much need privacy. It's quite hard because my housemates used the water heater in their room and put it outside when they wanted to check out. Plus, I didn't see the clothing iron (maybe my housemates used it in their room too) so I didn't know that there's one provided. The services are good but the issues are more about tenants against tenants.

            Reviewed September 29, 2019

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            10.0
            Exceptional
            Umar from Malaysia
            Family with teens
            Private Double Room with En-Suite in Shared Apartment
            Stayed 1 night in May 2019

            Super Great Host & Apartment”

            Strongly recommended. The host is super good, and the room and apartment is well designed, equipped and located. Will come back again while travel to Penang.

            Reviewed May 21, 2019

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            Dear Umar Greeting From Arte S By FIFI Suite And Thanks You For Your Support. Hope To Serve You Again. Thanks You Regards Zhi Hoong Arte S By FIFI Suite

            Responded June 01, 2019
            Arte S by FIFI Serviced Suite
            4.8
            Teo from Malaysia
            Group
            Private Room with Shared Bathroom in Shared Apartment
            Stayed 1 night in June 2019

            Acceptable”

            Aircond is not functioning well. Turned on to 22°c still feeling hot. I asked for a large bed room but in the end i got two single beds instead. Towels provided have odd smell. Pipe in the toilet is not matching with the tap which the tap is silver but the pipe is orange-plastic-type of thing. Wifi is said to be provided with high speed and needs to be connected with room number. Instead, we got to connect to t hotel wifi which is much more slower! Facilities. All look great from far, when approached, all got me disappointed. The swimming pool has too much chlorine inside, the pool is obviously lacked of cleaning! Small jacuzzi in front of gym room is not working AT ALL!! Going to the jacuzzi at 41st floor, we faced the same situation where the jacuzzi is so dirty to be used! The two deco pots that allow people to take photo are broken. The fake plants sticked on the wall fell off! Both sides fell off! We found a lot of cig butts around too! Sky lounge is located at 33a, which is cool for staying for selfies, but the aircond is nowhere to be found. This is my second time coming, which i am very disappointed with the environment this time. When i found out i got two single beds instead of a large bed i called the number provided by fifi suites, a man picked up, answering in an annoying tone telling me so what do you want?? Hello?? You made an mistake and now you are taking to me in a way which I have done wrong at the first place. Overall everything was fine with the reception, i am just not really happy with the man picking up my call. I waited for some time for you to pick up the call, understanding you might be busy handling calls, i asked properly if the large bed rooms have finished so two single beds were provided. Overall 2/5 from me.

            Reviewed June 27, 2019

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            8.0
            Excellent
            Alden from Germany
            Couple
            Stayed 1 night in July 2018

            Very good”

            Probably one of the best facilities in whole penang. Pool in a buuble on floor 42. Sky lounge at floor 40 as wel as pool, sauna and a gym on floor 6. Only cleanliness wasnt good which i think is due to the lack if experience whith customers. Our apartment was on floor 29. With a great view over Penang.

            Reviewed July 26, 2018

            See room deals

            Thank you for your feedback, hope you enjoy staying here and see you again in mere future.

            Responded August 25, 2018
            Arte S by FIFI Serviced Suite
            8.8
            Excellent
            POON from Malaysia
            Family with young children
            2 Bedroom Apartment
            Stayed 2 nights in July 2019

            Travel With Family ”

            My Family Love This Suite. 24 Hours Front Desk Service Late Check In Not To Worries. Near To Airport

            Reviewed July 24, 2019

            See room deals

            8.0
            Excellent
            Kamaruddin from Malaysia
            Solo traveler
            Private Room with Shared Bathroom in Shared Apartment
            Stayed 1 night in November 2018

            Very good”

            I really enjoy stay at this hotel with good facilities, not far frm Queensbay Mall and you can see good view of Penang especially the Penang Bridge from their 41 and 42 storey..

            Reviewed November 26, 2018

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            Dear Kamaruddin Greeting From Arte S By FIFI Suite And Thanks You For Your Highly Support. Regards Zhi Hoong Arte S By FIFI Suite

            Responded June 01, 2019
            Arte S by FIFI Serviced Suite
            8.8
            Excellent
            Muhammad from Malaysia
            Business traveler
            Private Double Room with En-Suite in Shared Apartment
            Stayed 2 nights in October 2019

            I love this place!”

            Good place to have a rest and enjoy the luxury of Penang. Got the full view of Penang island. Will come again

            Reviewed October 14, 2019

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            9.2
            Exceptional
            CHIN from Malaysia
            Family with teens
            Private Room with Shared Bathroom in Shared Apartment
            Stayed 2 nights in June 2019

            Exceptional”

            Great view from balcony. Nice environment. Definitely will pay my 2nd visit if I travel to Penang again.

            Reviewed September 07, 2019

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