Pleasant Place to Stay”

We booked a family room at Aria Centra Hotel Surabaya, consisted of 3 single beds. The room was clean, there were feee 2 cans of coke and 2 boxes of Sosro tea. Nice! The staff are all helpful, nice, and friendly (thumbs up!!) The food at the restaurant was good, the kids loved 'Sambel Terasi and Kerupuk" (I thought it was the appetizer in this hotel).Kweetiao Goreng and Nasi Goreng Aria were nice. I found the breakfast buffet got various choices. Nasi Kuning, Ayam Goreng Ketumbar and Bubur Ayam were superb, but the croissant was too crispy tough, I mean it should be soft, moist and crispy. One staff, Pramita at the front desk is very realiable

Excellent”

Great location. Walking distance to the Mall. Staff very professional. Check in excellent and rooms outstanding. Clean, good size rooms with a nice view of the city. Very modern and up to date. Breakfast is pretty much Asian so westerners may find it lacking. But in Surabaya you rarely see westerners. So I understand why they would not cater for westerners re the cuisine. I managed to find something in the selection so no problems. I could not fault the hotel. The only thing which relates to local Government not the hotel. The hotel is too close to the Mall to take a cab but the road to the Mall has no sidewalk. You have to walk on the road and the cars travel very fast on the road. We did not feel safe walking along the road. Maybe the hotel could run a Shuttle for a small fee to the Mall. That would be better. Not their fault however. For a downtown area the local Government should provide a safe area for people to walk. Would stay at the Aria again. No question! Excellent.

Very good”

Really comfortable hotel. Price is affordable. The hotel is still new. Room is spacious. Floor is a little dusty but it's ok for me. Good location because it's located at surabaya city center near plaza tunjungan. I'll stay here again when I visit Surabaya next time.

Brilliant”

Have been staying here for several times, definitely more than 5 times. Room has always been clean and tidy. Bathroom is well lit and clean. Location is perfect since it is at the center of Surabaya. Supermarket is just a walking distance (Hokky Supermarket), while Tunjungan Plaza is just a 5 minutes drive. Teenie tiny complain is probably the parking space. If you drive a car, the parking spots is limited. But, comes to the worst, they do valet parking. Just a heads up. Also, this hotel does not have a swimming pool. I am not sure about gym though. Overall, 8/10.

Almost perfect”

Have been staying here for several times, definitely more than 5 times. Room has always been clean and tidy. Bathroom is well lit and clean. Location is perfect since it is at the center of Surabaya. Supermarket is just a walking distance (Hokky Supermarket), while Tunjungan Plaza is just a 5 minutes drive. Teenie tiny complain is probably the parking space. If you drive a car, the parking spots is limited. But, comes to the worst, they do valet parking. Just a heads up. Also, this hotel does not have a swimming pool. I am not sure about gym though. Overall, 8/10.

Brilliant”

Have been staying here for several times, definitely more than 5 times. Room has always been clean and tidy. Bathroom is well lit and clean. Location is perfect since it is at the center of Surabaya. Supermarket is just a walking distance (Hokky Supermarket), while Tunjungan Plaza is just a 5 minutes drive. Teenie tiny complain is probably the parking space. If you drive a car, the parking spots is limited. But, comes to the worst, they do valet parking. Just a heads up. Also, this hotel does not have a swimming pool. I am not sure about gym though. Overall, 8/10.

Great experience as always”

We have been fallen in love with Hotel Aria Centra since last year. We have an awesome time. Their breakfast buffet is phenomenal! The variety food they offer is just GREAT!!! The room is always clean and there is a complimentary soft drinks each day of stay. Thank you for the helpful and courteous staff who are always there to assist us.

Nice Centrally Located Hotel in Surabaya”

We had a pleasant stay here, because first the hotel location is in the center of Surabaya, second the staffs were helpful during our stay, and the breakfast had so many variety of cuisines served, and very well prepared. In overall we had a wonderful experience and would love to come back staying here next time we visit Surabaya.

Couldn't ask for more!!”

Absolutely top notch. Exceeds expectations! All of our requests were promptly attended to, breakfast was great, bed was comfortable, toilet was clean, all mini-bar items are free. This is what I would call, value for money!!! We paid less than USD20 per person and I believe we got wayyyyyy more than what we paid for. My one regret is staying for only one night. Would have loved to stay for another night! I will be coming back to Aria Centra!

Great Value for money hotel with excellent location!”

If you want to stay at the center of Surabaya, Aria is one of the best recommended hotel you could stay. The room is clean and large.

Comfortable Hotel”

Short walking distance from Plaza Tunjungan with 24hrs McDonald and KFC just round the corner. Hotel room was big and very clean with basic toiletries provided. Aircon in perfectly working condition. Bed was very comfortable and we had wonderful nights. Breakfast with a fair spread of local food, bread, fruits, cereal, hot and cold beverages. Will definitely recommend this hotel to anyone who is looking for a comfortable stay while in Surabaya.

Comfortable Stay”

Short walking distance from Plaza Tunjungan with 24hrs McDonald and KFC just round the corner. Hotel room was big and very clean with basic toiletries provided. Aircon in perfectly working condition. Bed was very comfortable and we had wonderful nights. Breakfast with a fair spread of local food, bread, fruits, cereal, hot and cold beverages. Will definitely recommend this hotel to anyone who is looking for a comfortable stay while in Surabaya.

Exceptional”

Love this hotel so much that I was so sad to check out :( The location is great and it's very clean. Will definitely go back to Aria when I am back in Surabaya! Till next time :)

Hotel with a responsible Manager”

Pros : Clean, big room, delicious breakfast with many choices, location in the center of Surabaya, near TP, responsible Manager Cons : misunderstanding staff. They didn't allowed us to bring our luggage into the other room (while waiting check-in hour). We booked 6 rooms (1 room check-in the day before other 5 rooms). Fortunately, we could call the Manager and he allowed us to bring our baggages inside. He also give an apology and upgrade our rooms.

Pleasant Staffs and Very Kind”

The FO staff (Elsa) was very helpful. Since it’s my first trip to Surabaya,she actually suggested places that I should visit. Such as, Tumpat Cewu, Mt.Bromo and Kawah Ijen. In fact, she also assisted me in hooking up the package for me to visit these places. To be honest, I fully enjoyed the areas that she has suggested to me without any regrets. This kind of staff will be an asset to your company and at the same time makes customers to come back and stay in your hotel. Thumbs up!

Excellent service”

Aria Centra is in an excellent location with friendly staff and 4 star facilities. Its sometimes crowded when they have large groups however, overall strongly recommended and excellent value for money.

Near to Tunjungan Plaza Mall”

The room si always cleaaaan and the bed so comfort. Will be back here someday. Thanks Aria Centra Hotel

Good Service”

I really enjoyed to staying at Aria Central Hotel Surabaya, close to Tunjungan Plaza, favorite culinary and there have rooms with three single beds. Clean room and good service, but full parkir lot because I am travelling in high season.

VERY GOOD”

This place is very good. It owns good quality compared with the price. I will Next time visit to Surabaya choose hotel.

very nice comfort hotel”

we stayed in surabaya on the way to bali in a overland trip. the hotel was nice and made a good place to rest our tired body from driving all day. recommend this great hotel