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ARENA Boutique Hotel Kuala Terengganu
ARENA Boutique Hotel Kuala Terengganu
ARENA Boutique Hotel Kuala Terengganu
ARENA Boutique Hotel Kuala Terengganu
ARENA Boutique Hotel Kuala Terengganu
ARENA Boutique Hotel Kuala Terengganu
ARENA Boutique Hotel Kuala Terengganu

Removed from saved list

8.6

Excellent

6,627 reviews

6,627 reviews

Housekeeping275
Car Park52
Check in/Check Out9
See map

9

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Royal Mausoleum

50 m

Watsons

50 m

Desa Craft Shop

140 m

Kuala Terengganu Waterfront

150 m

Emporium Hock Kee Seng

240 m

Popular landmarks
Kampung China (Chinatown)

550 m

Abidin Mosque

690 m

Bukit Puteri

810 m

Pasar Payang

820 m

Crystal Mosque

2.1 km

Closest landmarks
Jeti Pulau Puyong

110 m

Bank Simpanan Nasional Utama Kuala Terengganu

190 m

Alliance Bank @ Kuala Terengganu

240 m

Klinik Pergigian Tengku Kamil & Fatimah

310 m

Klinik Kesihatan Ibu dan Anak

310 m

ARENA Boutique Hotel Kuala Terengganu

No 49 , Jalan Sultan Ismail, 20200 Kuala Terengganu, City Center, Kuala Terengganu, Malaysia, 20200 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in City Center, allowing you access and proximity to local attractions and sights. Be sure to set some time aside to visit Kampung China (Chinatown) as well as Pantai Batu Buruk nearby. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and steamroom on-site.

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Highlights

Located in heart of Kuala Terengganu

Check-in [24-hour]

Airport transfer

Inside city center

440 meters to Paya Bunga Square

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information."

Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Fitness center

Sauna

Free Wi-Fi in all rooms!

Check-in/out [express]

This property is in high demand!

53 travelers have booked today.

Value for money8.8
Location rating9.0
Nearest airportSultan Mahmud Airport (TGG)
Distance to airport6.2 km

Rooms available at ARENA Boutique Hotel Kuala Terengganu

Executive Suite
...
  • Room size: 44 m²/474 ft²
  • Balcony/terrace
  • 1 king bed and 1 sofa bed
Enter dates to see prices
Premium King
...
  • Room size: 37 m²/398 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Superior Family
...
  • Room size: 27 m²/291 ft²
  • Balcony/terrace
  • 1 queen bed and 1 single be...
Enter dates to see prices
Superior Single
...
  • Room size: 14 m²/151 ft²
  • Non-smoking
  • 1 single bed
Enter dates to see prices
Premium Family Room
...
  • Room size: 36 m²/388 ft²
  • No Windows view
  • 2 queen beds and 1 single b...
Enter dates to see prices
Deluxe Family Room
...
  • Room size: 36 m²/388 ft²
  • Non-smoking
  • 2 queen beds
Enter dates to see prices
Deluxe King
...
  • Room size: 27 m²/291 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Superior Queen
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Superior Twin
...
  • Room size: 22 m²/237 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Superior Family Room 3
...
  • Room size: 27 m²/291 ft²
  • 1 queen bed and 1 single be...
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at ARENA Boutique Hotel Kuala Terengganu?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.

How do I get to ARENA Boutique Hotel Kuala Terengganu?

ARENA Boutique Hotel Kuala Terengganu is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 30 MYR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at ARENA Boutique Hotel Kuala Terengganu also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, ARENA Boutique Hotel Kuala Terengganu has a car park that's close to the hotel. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Kuala Terengganu with private transportation, the hotel can arrange both taxis or car rental.

What are my dining options at ARENA Boutique Hotel Kuala Terengganu?

To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

What is the smoking policy at ARENA Boutique Hotel Kuala Terengganu?

ARENA Boutique Hotel Kuala Terengganu does not permit smoking in any of its rooms or indoor areas.

What restaurants are nearby ARENA Boutique Hotel Kuala Terengganu?

ARENA Boutique Hotel Kuala Terengganu’s neighborhood is City Center which includes popular restaurants such as Nasi Lemak Selera KL, Loveaina Bakeshoppe and Verandah Restaurant.

What popular shopping places are close to ARENA Boutique Hotel Kuala Terengganu?

Located in the City Center area, ARENA Boutique Hotel Kuala Terengganu is close to great shopping choices like Pasar Payang, Giant Shopping Mall and KTCC MALL.

What are popular attractions near ARENA Boutique Hotel Kuala Terengganu?

ARENA Boutique Hotel Kuala Terengganu’s location in the City Center neighborhood makes it close to famous attractions including Crystal Mosque, Sultan Mahmud Bridge and Ho Anna Kiong Temple.

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See map

Explore the neighborhood

What people love about ARENA Boutique Hotel Kuala Terengganu

  • 10

    Exceptional

    "Everything was great."

    Aina

    |

    October 21, 2022

  • 10

    Exceptional
    Staff 

    "Room is nice and staffs are friendly!"

    Rachel

    |

    October 20, 2022

  • 10

    Exceptional

    "Highly recommend for this hotel!"

    Rachel

    |

    October 20, 2022

Property ranking|Compared to 453 Kuala Terengganu properties
See all rankings
Room size
29 sqm.
Location score
9/10
Couples review score
8.6/10
Value for money score
8.8/10
Bigger than
96
%
of Kuala Terengganu properties
Better than
94
%
of Kuala Terengganu properties
Better than
93
%
of Kuala Terengganu properties
Better than
92
%
of Kuala Terengganu properties
Overall rating:

8.6

Excellent
6,627 reviews
Cleanliness
8.7
Facilities
8.2
Location
9.0
Read all reviews >
What travelers say they love:
Room is spacious and comfortable , staff is friendly.
Sharifah from Malaysia
Family with young children
More about ARENA Boutique Hotel Kuala Terengganu

More about ARENA Boutique Hotel Kuala Terengganu

ARENA Boutique Hotel Kuala Terengganu

You'll love the exceptional convenience during your stay at ARENA Boutique Hotel Kuala Terengganu, located right in the heart of the city center, with an easy access to everything in Kuala Terengganu.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by ARENA Boutique Hotel Kuala Terengganu. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Kuala Terengganu can be assisted with taxi, car hire and shuttle services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. The hotel's daily housekeeping will make staying in a great choice.
You can also get small travel items and sundries at the convenience stores without having to leave the ARENA Boutique Hotel Kuala Terengganu. The hotel is entirely non-smoking.
Rooms at ARENA Boutique Hotel Kuala Terengganu are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with air conditioning. The specially-designed rooms at ARENA Boutique Hotel Kuala Terengganu offer a layout option like a balcony or terrace. Some rooms have television to keep guests entertained.
You may be assured to know that a refrigerator, a coffee or tea maker and bottled water are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms. The executive lounge is an extra bonus for guests, providing an exceptionally comfortable and well-appointed atmosphere for lounging.


Dining and things to do

Throughout your stay, choose from a variety of delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at ARENA Boutique Hotel Kuala Terengganu which has a selection of halal options. Vending machines are on 24 hours a day, so you can grab a snack at any time of day or night.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, ARENA Boutique Hotel Kuala Terengganu has a range of activities that will meet your needs. Warm up at the end of the day with a visit to the steam room and sauna. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. No need to go anywhere after dinner -- play with friends or family at the shared lounge and TV area.


Around the property

While in Kuala Terengganu, take some time to venture outside of ARENA Boutique Hotel Kuala Terengganu. You're sure to want to visit Kampung China (Chinatown) located 540 m away, among the most sought-after photographs for anyone visiting Kuala Terengganu. Your journey through Kuala Terengganu can be completed with a short shopping stop at Pasar Payang located 810 m away. Sometimes the best vacation days are spent doing nothing. With Pantai Batu Buruk located 2.9 km away, you can turn a sunny day into a perfect chill out with sand and surf.


Reasons to stay here

Verified reviews score this hotel higher than 92% of accommodations in the city on value for money.
Verified reviews for this hotel's food and dining options score it better than 91% of accommodations in the city.
Travelers who stayed here really appreciated the location, scoring it better than 93% of the city's other options.

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Amenities and facilities
Excellent
Facilities

8.2

Languages spoken

  • English
  • Chinese [Mandarin]
  • Malay

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Game room
  • Sauna
  • Steamroom
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Restaurant [halal]
  • Restaurants
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Invoice provided
  • Ironing service
  • Laundry service
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

For the kids

  • Family room

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [nearby]
  • Rental car
  • Shuttle service
  • Taxi service

Available in all rooms

  • Air conditioning
  • Clothes rack
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • Hand sanitizer
  • Individual air conditioning
  • Interconnecting room(s) available
  • Internet access – wireless
  • Ironing facilities
  • Non-smoking
  • Private bathroom
  • Safety/security feature
  • Seating area
  • Shower
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • TV [flat screen]
Location
No 49 , Jalan Sultan Ismail, 20200 Kuala Terengganu, City Center, Kuala Terengganu, Malaysia, 20200
Exceptional
Location

9

Airports

  • Sultan Mahmud Airport (TGG)
    6.2 km
  • Redang Airport (RDN)
    50.9 km

Hospital or clinic

  • Klinik Pergigian Tengku Kamil & Fatimah
    310 m

Shopping

  • Pasar Payang
    820 m

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Kampung China (Chinatown)
    550 m
  • Abidin Mosque
    690 m
  • Bukit Puteri
    810 m
  • Pasar Payang
    820 m
  • Crystal Mosque
    2.1 km
  • Mydin Mall
    2.2 km
  • Pantai Batu Buruk
    2.4 km
  • Muzium Negeri Terengganu
    3.6 km
  • Tengku Tengah Zaharah Mosque
    4.5 km

Nearby landmarks

  • Royal Mausoleum
    50 m
  • Watsons
    50 m
  • Jeti Pulau Puyong
    110 m
  • Desa Craft Shop
    140 m
  • Kuala Terengganu Waterfront
    150 m
  • Bank Simpanan Nasional Utama Kuala Terengganu
    190 m
  • Emporium Hock Kee Seng
    240 m
  • Alliance Bank @ Kuala Terengganu
    240 m
  • Polytechnic Kuala Terengganu
    250 m
  • Hock Kee Seng Hypermarket
    250 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • This is a strictly non-smoking property.
  • All guestrooms at this property are non-smoking. Guests are responsible for all costs, damages, and liabilities caused by smoking.
  • Guests are required to pay a deposit of MYR100 (cash) upon arrival which would be returned on check-out
  • Limited Free Parking is available, on a first come first served basis
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out from12:00
  • Check-out until12:00

Getting around

  • Airport transfer fee30 MYR

The property

  • Number of floors6
  • Number of rooms 88
Property announcements

Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

Reviews of ARENA Boutique Hotel Kuala Terengganu from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness8.7
Facilities8.2
Location9.0
Service8.6
Value for money8.8
High score for Kuala Terengganu
Rating
9+ Exceptional (795)
8-9 Excellent (187)
7-8 Very Good (258)
6-7 Good (89)
<6 Below Expectation (138)
Time of the year
Mar - May (332)
Jun - Aug (441)
Sep - Nov (373)
Dec - Feb (321)
All guests (3,612)
All room types
All languages
Showing 1,467 verified guest comments
12345
10.0
Exceptional
Farah from Malaysia
Group
Deluxe Family Room
Stayed 2 nights in May 2022

Easy to travel around”

The staff are good and clear with instructions. They provide parking spaces at the back of the hotel so no need to worry about paying parking or fine. The room are clean, comfort and all functioning well. Our room have balcony which we rarely used. The TV got Netflix so we mostly watch after getting back from our daytrip. Pasar Payang, Drawbridge, Turtle Alley, Istana Maziah, Jetty, KT Waterfront, Dataran Shahbandar are like less than 10 mins away. Recommended the foodtruck at Drawbridge. The food and the vibe are 🌟🌟🌟🌟🌟. Guardian, Watsons and bank are nearby, can walk around the hotel. so nearby. Muzium Negeri, Masjid Kristal, Keropok Lekor Losong are like 20mins away and worth it. Suggested to go to Drawbridge at daylight. At night, not so pretty cause the lights are not that bright. A lot of beautiful mural around the city even on the streets. Overall, my stay here are awesome and appreciate all the help from the staff.

Reviewed May 24, 2022

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10.0
Exceptional
HAZLIN from Malaysia
Family with young children
Premium Family Room
Stayed 1 night in September 2020

Simply amazed!”

The hotel is in mid town. With parking lot behind the hotel, but kind of full as they share space with the other hotel near it. Nice staffs and beautiful & clean room! But when we entered the bathroom, the floor was fairly dirty. I got a b it turned off. I told a staff about it nicely and lucky there was still a cleaning staff on site (until 10pm). I asked if he could clean, and he said ok and followed promptly. All we have to do was to ask nicely and everyone will be happy. We're a family of 7, parents (2) + 1 late teen +1 tween + 2 children + 1 baby, fits the 2 queen + 1 single bed. Thanks :)

Reviewed September 20, 2020

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10.0
Exceptional
Siti from Malaysia
Solo traveler
Superior Queen
Stayed 2 nights in April 2021

My one of the best hotel in Terengganu!”

You guys should try this hotel because it is comfortable, clean & the facilities are also good, there are also the shampoo & shower gel prepared by the hotel so you dont have to bring too much shower things, the wifi is good too & I love it ! ❤️ and it is also located in the middle of town, you can also see the nearby bank, 7e & many more & also the parking lot is also safe !

Reviewed April 09, 2021

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10.0
Exceptional
Muhammad from Malaysia
Couple
Superior Twin
Stayed 1 night in December 2021

Budget king Hotel!!”

The room (superior twin) is neat and clean and big enough for 2 persons. The facilities like the hair dryer is provided as I've been to a other hotel (superior twin room) that didn't provide one. The Staff are friendly. The big plus is the free car park. As you can just park there without the need to search for a public car park. The hotel is also located next to a bank, So that is easy for you to withdraw money in case you need some

Reviewed December 20, 2021

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9.6
Exceptional
Aida from Malaysia
Group
Superior Family
Stayed 2 nights in September 2020

Clean, comfortable & convenient!”

Stayed at this hotel for the first time and had a very pleasant stay. The location is very strategic, being only 5 mins from Chinatown/Pasar Payang and the hotel is surrounded by banks, pharmacies and eateries placed within short walking distance. Guests are offered free parking at the back of the hotel. Upon arrival, the front office staff were friendly and helpful. The lobby is small but clean and inviting. I like how the staff followed the new SOP and provided seats outside of the hotel, in case there are too many guests at one time. It was peak season when we went, but we were lucky there were only a couple of other guests during the check-in process. We did not have to wait too long. There was a rude lady who kept snapping at the staff for being asked to wait a little while as the room was being prepared for them, but the staff remained calm and pleasant and tried to do their best for her. Kudos to them! :) We got the Superior Family Room at the promotional price. It was absolutely value for money. We were thrilled at how spacious the room was. There was a double bed and a single bed for the three of us, and there was probably enough room for another extra bed (not that we needed it). The room came with a little garden balcony

Reviewed September 18, 2020

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10.0
Exceptional
Muhamad from Malaysia
Solo traveler
Superior Single
Stayed 1 night in December 2021

Selese,Bersih,Lawa”

✌🏻Hello. Overall perfect, super comfort and clean at all. For me, i love with our managment n hotel system, easy to acces like to find room n other fasilities. Im sure repeat and recommend to my family n friend to stay here also. May need to be improved in tv accestability, for sure im enjoy with package netflix n other apps, but i think internet not support very well, get a stuck when playing the movie. ⭐⭐⭐⭐⭐⭐⭐⭐⭐/10

Reviewed December 05, 2021

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10.0
Exceptional
DALILA from Malaysia
Group
Deluxe Family Room
Stayed 2 nights in January 2020

A new hotel with very excellent service, friendly staff and manager & superbly clean”

We were first told that our deposit will be forfeited due to a small stain of pen on the bedsheet. After further negotiations with the manager Mr. Richard, who pleasantly attend to us, our deposit are refunded. We were very happy with the friendly staff and overall stay is excellent. However the clog/ drainage issue in shower can be improved.

Reviewed February 01, 2020

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10.0
Exceptional
Kai from Malaysia
Group
Superior Twin
Stayed 1 night in June 2020

Excellent hotel in Kuala Terengganu. Highly recommended. ”

A very comfy and modern hotel in town. Good compliance on SOP during movement control order (MCO). The room is nicely designed and very comfortable. Spacious room and bathroom. Good wifi connection. Everything is nice. Nice restaurant next door. Lots of bank and shop nearby. The only things that i think it's not so well are small lift and small lobby.

Reviewed June 24, 2020

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10.0
Exceptional
abu from Malaysia
Solo traveler
Superior Queen
Stayed 2 nights in October 2020

Exceptional”

1- saya ada request room with window, tp management tak dpt fulfill sbb fullhouse. then saya request utk tukar bilik the next day. 2-the very next day masa bangsan kat luar, staff call utk tukar bilik, i said im outside so depa kata its ok depa akan tlg pindah kan. bagusnya staff2 kat sini. they put my things and arrange properly!!!! thumbs up. 3-Hotel yg sgt comfortable, convinient. Bravo Arena. Im fully satisfied.

Reviewed October 13, 2020

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10.0
Exceptional
ju from Malaysia
Couple
Superior Queen
Stayed 1 night in February 2020

clean, great location, spacious room, and Netflix”

this is new boutique, clean. great location as got private parking at behind the hotel and walking distance to the chinatown. spacious room and we got free upgrade to the king bed room. their smart tv in the room support Netflix too if you have the account. if you dont have, then you can enjoy to watch it at their lounge.

Reviewed February 25, 2020

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10.0
Exceptional
Gabriella from Malaysia
Group
Premium Family Room
Stayed 1 night in September 2020

Best decision ever!”

I booked this hotel for 1 night stay before going to Redang Island the next morning. There were 4 of us and we booked family room which fits up to 5 adults. Very strategic location, near to many attractions around city of Kuala Terengganu. Room was spacious, clean and comfortable. Netflix available ! I really recommend this hotel 👍🏻

Reviewed September 18, 2020

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10.0
Exceptional
nur from Malaysia
Couple
Deluxe King
Stayed 1 night in May 2022

Comfortable clean hotel”

If you're looking for a budget hotel with excellent location, spacious room and bathroom, and clean, this is the place. There's an open space parking behind the hotel too. Only a very short walk. Room is big, bathroom is big! Complete amenities etc. Will only stay here if i come to k.terengganu again! Definitely worth the money and more! There's even netflix!

Reviewed May 21, 2022

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10.0
Exceptional
MOHD from Malaysia
Family with young children
Premium Family Room
Stayed 2 nights in March 2022

Value for money, excellent services”

Good facilities hence modern style looking.. great location despite limited parking (first come first serve basis). Otherwise have to park around the hotel (have to pay fees MPKT). The room was very spacious, very clean and minimalist design. The staff wasvery helpful (especially room attendant). Definitely worth every penny and will come back in the future.

Reviewed March 10, 2022

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10.0
Exceptional
Ellis from Malaysia
Couple
Superior Twin
Stayed 1 night in February 2020

The Best Hotel In Kuala Terengganu!”

Pros: 1. Located In town and easy access to a lot of attraction places in Kuala Terengganu 2. New hotel with reasonable price. Promotion in Agoda RM69 and with tax only RM89 per night. 3. Love the Netflix and excellent wifi 4. Staff helpful Cons: 1. No breakfast but this is okay because a lot of outside food/viral food in KT you must to try it especially Nasi Dagang Atas Tol, Fairuz Nasi Kerabu, Pizza Lizza and etc. Really delicious taste. Love it. Overall I'm so happy and will choose the same hotel for my next vacay in KT.

Reviewed February 16, 2020

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10.0
Exceptional
R from Malaysia
Solo traveler
Deluxe King
Stayed 1 night in January 2022

Close to China Town”

The hotel is located in the CBD area with banks within the vicinity. China town is within walking distance. Quite a new hotel with nice large room. My room had a queen size bed and a single bed with clean bedsheets and all the amenities included such as water bottles, coffee and tea making facilities. I would certainly return to this hotel on my next visit.

Reviewed January 18, 2022

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10.0
Exceptional
Yau from Malaysia
Business traveler
Superior Single
Stayed 1 night in December 2019

Exceptional”

This is my First Trip to KT and I am very fortunate to stay in Arena Boutique Hotel. The hotel offers exceptional value for the price I paid. The hotel design is awesome and the Front Office Staff was very helpful. The Housekeeping staff did a good job making sure that the room was clean and comfortable. 👍

Reviewed December 25, 2019

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10.0
Exceptional
Abdul from Malaysia
Family with teens
Deluxe Family Room
Stayed 2 nights in July 2022

100% RECOMMENDED 🥰”

Stayed in the the family deluxe room and it big, spacious and super duper clean. (The Bathroom too). The staff was amazing. 100% recommended to stay if you’re going to Kuala Terengganu. Location is just right. there’s 7-eleven & laundromat around the block. Overall, the hotel exceeded my expectations 🤍🤍🤍

Reviewed July 15, 2022

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10.0
Exceptional
Ayu from Malaysia
Family with young children
Premium Family Room
Stayed 1 night in February 2022

great hotel”

everything is okay.. the room is nice, cool and big room. the lift and lobby is nice even lobby quit small, its okay because checkin process took only 2-3 minutes. the toilet is clean, hot water well functioning. parking area quit difficult to reach.. behind the building. but everything is okay. i rate 9/10.

Reviewed February 11, 2022

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Thanks for your kind compliments,It means a lot of us We will continue to maintain our service level and room quality

Responded February 17, 2022
ARENA Boutique Hotel Kuala Terengganu
9.6
Exceptional
Mohd from Malaysia
Family with young children
Superior Family
Stayed 2 nights in November 2021

Above expectation! 8/10”

We really enjoyed our stay at Arena Boutique Hotel. We travelled from a 5-star hotel from Kuantan to your hotel. To my surprise, my experience with your hotel is almost on par with that of 5-star one. There's a lot to list down but a few pleasant experiences to highlight are: 1. towels were replaced with new ones on top of a few extras which we found really helpful. 2. request to replace bedsheet were responded immediately. 3. interior concept of the hotel is surprisingly welcoming and tidy for the price. 4. water temp and flow is stable and consistent. 5. love the restaurant beneath the hotel, please collaborate with them for in-house breakfast in bed! 6. smart tv is a big bonus. But a little uneasy experience/opinion I can think of right now are: 1. parking is a bit of a hassle but still manageable and easy to find. 2. reception area can be slightly more spacious, check-in/out is a bit crowded during peak hours. 3. can give the guests an option to request for iron + board instead of providing it in the common area. 4. soundproofing can be slightly better because my parents + sister with a baby stay on the 2nd floor facing the main road. sometimes the baby is awakened at night due to traffic noises. 5. pillows are really stiff and they hurt my neck but i brought own pillows anyway. Albeit all the uneasy experiences above, I would still like to rate 8/10 anyway because it’s a really affordable stay with pleasant experience throughout. I will definitely stay with Arena Boutique Hotel in the future. Thank you and I appreciate your concern on our experience of stay.

Reviewed November 13, 2021

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10.0
Exceptional
Ding from Malaysia
Family with young children
Deluxe Family Room
Stayed 1 night in June 2022

Perfect 10”

The room we stayed in is spacious enough to fit 1 more Queen bed, has both the fan and AC and even a hair dryer. It doesn't have a window, but the small opening at the bathroom (which is also equally spacious!) makes up for it for ventilation. Not long after we check-out, the staff also took the time to personally check in with us to see if we have any feedback or comments for improvement. Very thoughtful of them as very few hotel operators would actually do that so thumbs up! All good, family-approved.

Reviewed July 07, 2022

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