Travelling to France? Read all updated requirements before you book.
Appart'City Confort Marne La Vallee Val d'Europe
Appart'City Confort Marne La Vallee Val d'Europe
Appart'City Confort Marne La Vallee Val d'Europe
Appart'City Confort Marne La Vallee Val d'Europe
Appart'City Confort Marne La Vallee Val d'Europe
Appart'City Confort Marne La Vallee Val d'Europe
Appart'City Confort Marne La Vallee Val d'Europe

Removed from saved list

7.5

Very good

2,935 reviews

2,935 reviews

Housekeeping3
Breakfast1
Car Park1
See map

6.9

Good

Location rating score

Parking
Available
Popular landmarks
La Sainte-Chapelle 30.5 km
Basilique du Sacre-Coeur de Montmartre 30.6 km
Montmartre 30.9 km
Louvre Museum 31.0 km
Luxembourg Gardens 31.1 km
Musee d'Orsay Museum 31.9 km
Champs-Elysees 33.1 km
Arc de Triomphe 34.0 km
Eiffel Tower 34.1 km
Nearby landmarks
Frontierland Depot 860 m
Place du Foirail 1.0 km
Frontierland Playground 1.0 km
Skull Rock 1.0 km
“it's a small world” - Show Building 1.3 km
First Aid 1.3 km
First Aid: Premiers Soins 1.4 km
Montevrain Noctilien Bus Station 1.5 km
Disneyland Hotel 1.6 km
Disney Village 1.8 km

Appart'City Confort Marne La Vallee Val d'Europe

21 Avenue des Frênes, 77144 Montévrain, France., Disneyland, Paris, France, 77144 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Disneyland part of Paris, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Eiffel Tower. This 3-star property features spa to make your stay more indulgent and memorable.

Show more

Highlights

860 meters to public transportation

Complimentary WIFi in all rooms

Daily cleaning

Balcony/terrace

Laundromat

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit

Facilities

Pets allowed

Car park

Complimentary WIFi in all rooms

Check-in/out [express]

Luggage storage

Spa

Kitchen

Laundry service

Your dates are popular among travelersUsers are booking a place in Paris every 1 minutes on Agoda.com
Value for money6.9
Location rating6.9
Nearest airportParis-Charles de Gaulle Airport (CDG)
Distance to airport22.6 km

Rooms available at Appart'City Confort Marne La Vallee Val d'Europe

One Bedroom Apartment
...
  • Room size: 36 m²/388 ft²
  • Balcony/terrace
  • 1 double bed & 1 sofa bed
Enter dates to see prices
Twin Studio
...
  • Room size: 26 m²/280 ft²
  • Balcony/terrace
  • 2 single beds
Enter dates to see prices
Double Studio
...
  • Room size: 25 m²/269 ft²
  • Balcony/terrace
  • 1 double bed
Enter dates to see prices
Two-Bedroom Apartment
...
  • Room size: 55 m²/592 ft²
  • Shower
  • 2 double beds and 1 sofa be...
Enter dates to see prices
Two-Bedroom Apartment - No TV
...
  • Room size: 60 m²/646 ft²
  • Shower
  • 1 queen bed & 1 sofa bed & ...
Enter dates to see prices
One-Bedroom Apartment - No TV
...
  • Room size: 35 m²/377 ft²
  • Shower
  • 1 sofa bed & 1 queen bed
Enter dates to see prices
Standard Suite
...
  • Room size: 36 m²/388 ft²
  • Kitchenette
Enter dates to see prices
Triple Studio
...
  • Room size: 30 m²/323 ft²
Enter dates to see prices
Classic Suite
...
  • Room size: 26 m²/280 ft²
Enter dates to see prices
Room Assigned on Arrival
...
  • Kitchenette
Enter dates to see prices

Frequently asked questions

How much does it cost to stay at Appart'City Confort Marne La Vallee Val d'Europe?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at Appart'City Confort Marne La Vallee Val d'Europe?

Check-in is from 04:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The serviced apartment offers luggage storage to guests for before check-in and after check-out.

How do I get to Appart'City Confort Marne La Vallee Val d'Europe?

For those who wish to drive their own cars, Appart'City Confort Marne La Vallee Val d'Europe has a car park right on site for maximum convenience. Parking is available for a fee of 8 EUR per day.

Is breakfast offered at Appart'City Confort Marne La Vallee Val d'Europe?

Start your mornings right, with the continental and buffet breakfast options offered at Appart'City Confort Marne La Vallee Val d'Europe. There's an additional charge of 11.9 EUR for adults and 5.5 EUR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the serviced apartment.

What is the smoking policy at Appart'City Confort Marne La Vallee Val d'Europe?

Appart'City Confort Marne La Vallee Val d'Europe does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Appart'City Confort Marne La Vallee Val d'Europe?

Frontierland Depot is the closest train, metro, or bus station, about 860 m away from Appart'City Confort Marne La Vallee Val d'Europe.

What restaurants are nearby Appart'City Confort Marne La Vallee Val d'Europe?

Appart'City Confort Marne La Vallee Val d'Europe is located in Disneyland, famous for good restaurants such as Palazzo Pizza, Ristorante Del Arte and Yuan.

What popular shopping places are close to Appart'City Confort Marne La Vallee Val d'Europe?

Appart'City Confort Marne La Vallee Val d'Europe is located in Disneyland area which features shopping places such as World of Disney and La Vallee Village.

What are popular attractions near Appart'City Confort Marne La Vallee Val d'Europe?

Appart'City Confort Marne La Vallee Val d'Europe is located in Disneyland area, which is famous for attractions such as Place du Foirail, Frontierland Playground and Place de Galatée.

What popular natural sightseeing spots are close to Appart'City Confort Marne La Vallee Val d'Europe?

Appart'City Confort Marne La Vallee Val d'Europe is located in the Disneyland area, which is famous for natural sightseeing destinations such as Skull Rock and “it's a small world” - Show Building.

Show more questions
See map

Explore the neighborhood

What people love about Appart'City Confort Marne La Vallee Val d'Europe

  • 9.2

    Exceptional
    Location

    "Location is lovely if you're going to Disneyland."

    Deborah

    |

    July 19, 2022

  • 10

    Exceptional

    "Excellent accomodation and reasonable price."

    JETHA

    |

    January 10, 2020

  • 9.2

    Exceptional

    "Will definitely return if I want to visit Disney again."

    Maria

    |

    September 8, 2019

Property ranking|Compared to 5,007 Paris properties
See all rankings
Room size
29 sqm.
Room comfort score
7.1/10
Value for money score
6.9/10
Service score
7/10
Bigger than
96
%
of Paris properties
Better than
93
%
of Paris properties
Better than
85
%
of Paris properties
Better than
84
%
of Paris properties
Overall rating:

7.5

Very good
2,935 reviews
Cleanliness
6.5
Facilities
6.2
Location
6.9
Read all reviews >
More about Appart'City Confort Marne La Vallee Val d'Europe

More about Appart'City Confort Marne La Vallee Val d'Europe

Appart'City Confort Marne La Vallee Val d'Europe

Get the most adventure during your time in Paris when you book a room at Appart'City Confort Marne La Vallee Val d'Europe.
Appart'City Confort Marne La Vallee Val d'Europe provides the best in services and amenities to help make guests feel comfortable. Keep up with all your communications easily with the serviced apartment's free Wi-Fi. Guests can enjoy convenient available parking right at the serviced apartment. Front desk service is provided at the serviced apartment including luggage storage.
Packing light is possible at Appart'City Confort Marne La Vallee Val d'Europe thanks to the serviced apartment's laundromat keeping your clothes clean. For the comfort and health of all guests, smoking is not permitted anywhere within the serviced apartment.
Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. Rooms at Appart'City Confort Marne La Vallee Val d'Europe come in multiple layout options including rooms with separate living room and balcony or terrace. In some select rooms, you can find a refrigerator and a coffee or tea maker at your disposal. Bathroom amenities are just as important as others, and at the serviced apartment you'll find a hair dryer, toiletries and towels available in some guest bathrooms.


Dining and things to do

Every day at Appart'City Confort Marne La Vallee Val d'Europe begins with a delicious in-house breakfast.
Appart'City Confort Marne La Vallee Val d'Europe offers wonderful recreational facilities for guests to enjoy. End your days in total relaxation with a visit to the spa, located right at the serviced apartment.


Reasons to stay here

Find some of the city's best deals here with rooms 97% cheaper than other options.
Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 93% of the city's other accommodations.
Guests who stayed here really appreciated the room comfort, scoring it higher than 93% of accommodations in the city.

Show more
Amenities and facilities
Good
Facilities

6.2

Most talked about facilities

Internet

3 mentions

Housekeeping

3 mentions

Breakfast

2 mentions

Swimming Pool

1 mention

Languages spoken

  • English
  • French
  • German
  • Italian
  • Polish
  • Portuguese
  • Spanish

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Garden
  • Spa

Cleanliness and safety

  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Kitchen

Services and conveniences

  • Contactless check-in/out
  • Disabled facilities
  • Elevator
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Laundromat
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

For the kids

  • Family room
  • Kids facilities

Access

  • Cat-friendly
  • Check-in/out [express]
  • Dog-friendly
  • Fire extinguisher
  • Non-smoking rooms
  • Pets allowed
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Bicycle parking
  • Car park [on-site]
  • Parking [paid]

Available in all rooms

  • Accessible by elevator
  • Accessible by stairs
  • Balcony/terrace
  • Bathtub
  • Closet
  • Coffee/tea machine
  • Complimentary drinking water
  • Daily cleaning
  • Desk
  • Detached
  • Dishwasher
  • Hair dryer
  • Heating
  • Iron and ironing board
  • Kitchenette
  • Kitchenware
  • Linens
  • Lock box in room
  • Microwave
  • Mirror
  • Non-smoking
  • Pets allowed in room
  • Phone
  • Private bathroom
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Separate dining area
  • Shower
  • Smoke alarm
  • Sofa
  • Soundproofing
  • Toiletries
  • Towels
  • Wi-Fi [complimentary]
  • Window
Food and dining
Breakfast options
  • Continental
  • Buffet
Location
21 Avenue des Frênes, 77144 Montévrain, France., Disneyland, Paris, France, 77144
Good
Location

6.9

Airports

  • Paris-Charles de Gaulle Airport (CDG)
    22.6 km 33 min drive
  • Paris-Le Bourget Airport (LBG)
    25.3 km 34 min drive

Public transportation

  • Frontierland Depot
    860 m
  • Montevrain Noctilien Bus Station
    1.5 km

Hospital or clinic

  • First Aid
    1.3 km

Cash withdrawal

  • ATM
    1.0 km 6 min drive
What's nearby

Popular landmarks

  • La Sainte-Chapelle
    30.5 km
  • Basilique du Sacre-Coeur de Montmartre
    30.6 km
  • Montmartre
    30.9 km
  • Louvre Museum
    31.0 km
  • Luxembourg Gardens
    31.1 km
  • Musee d'Orsay Museum
    31.9 km
  • Champs-Elysees
    33.1 km
  • Arc de Triomphe
    34.0 km
  • Eiffel Tower
    34.1 km

Nearby landmarks

  • Frontierland Depot
    860 m
  • Place du Foirail
    1.0 km
  • Frontierland Playground
    1.0 km
  • Skull Rock
    1.0 km
  • “it's a small world” - Show Building
    1.3 km
  • First Aid
    1.3 km
  • First Aid: Premiers Soins
    1.4 km
  • Montevrain Noctilien Bus Station
    1.5 km
  • Disneyland Hotel
    1.6 km
  • Disney Village
    1.8 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 4-5 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The property will pre-authorize the provided credit or debit card upon check-in and release the hold after departure. In case of refusal, the property will cancel the booking.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from16:00
  • Check-out until11:00

Extras

  • Breakfast charge (unless included in room price)11.9 EUR

The property

  • Non-smoking rooms/floorsyes
  • Number of rooms 224
  • Room voltage220
  • Year property opened2007

Parking

  • Daily parking fee8 EUR

Reviews of Appart'City Confort Marne La Vallee Val d'Europe from real guests

Provided by verified guests of Agoda
Cleanliness6.5
Facilities6.2
Location6.9
Room comfort and quality7.1
Service7.0
Value for money6.9
High score for Paris
Rating
9+ Exceptional (17)
8-9 Excellent (8)
7-8 Very Good (14)
6-7 Good (8)
<6 Below Expectation (42)
Time of the year
Mar - May (20)
Jun - Aug (29)
Sep - Nov (24)
Dec - Feb (16)
All guests (136)
All room types
All languages

Show reviews that mention 

Showing 89 verified guest comments
12345
10.0
Exceptional
Megan from United Kingdom
Couple
Stayed 2 nights in August 2018

Absolutely fantastic ”

Location was spot on with the shuttle to Disneyland where we visited and could catch connections to Paris and other locations. The staff during our stay were absolutely amazing. The evening front desk member of staff helped us with all our issues, he gave us extra bedding due to a room mix up. The bar member of staff took it upon himself to help us order food from a local take away as our French was awful! The room itself was lovely, very spacious, clean, exactly what we needed. Although there was an issue as we asked for a twin and not double, but this was rectifying. We left some pots one night with the intention of cleaning them on our return, but the cleaning staff did it for us! Overall can’t fault our stay. Already recommended to my colleagues and family. Absolutely amazing. Can’t find fault

Reviewed August 25, 2018

See room deals

8.0
Excellent
LAI from Malaysia
Couple
Stayed 2 nights in January 2012

Good location and friendly staff.”

Clean and friendly staff.

Near to Paris Disneyland. They provide shuttle service to Disneyland and la vallee village (outlet shopping).

Reviewed February 13, 2012

See room deals

7.0
Very good
anna from Sweden
Family with teens
Stayed 1 night in July 2013

Good location and close to excellent running track”

location, price, cleanish

The hotel fulfilled our needs for a one night stay with the children and on the way to EuroDiney and the Val d´Europe shopping mall. OK buffet breakfast, relatively silent rooms, good space, OK parking outside, bus to Disneyland from outside hotel. Internet worked good. One should however be aware that this is not a business hotel; TV did not work,VERY hot room and AC out of order, the bathroom was not the cleanest, no hairdryer. The number of families on the way to the amusement parks make the breakfast buffet a different experience. To our great surprise, there is an almost new sports arena right behind the hotel, with new running tracks.

Reviewed July 23, 2013

See room deals

8.7
Excellent
Dawn from Singapore
Couple
Stayed 1 night in September 2011

Great hotel with amenities ”

Shuttle to Disneyland

it was very worth it for the amount we pay to stay in this beautiful apartment/hotel. it is more than just a hotel. it is a place where you can treat it like a home. however, free wifi was only available at the lobby which was inconvenient for me since i was working from my mobile phone, and will have no need for the cable in the room.

Reviewed September 26, 2011

See room deals

6.7
Good
Alexandra from United States
Couple
Stayed 2 nights in February 2016

Great location to Disneyland if you drive”

Location, price

It was great to have a kitchenette, but they hotel changed for all extras including Internet and the shuttle to Disneyland. We ended up driving ourselves there because the shuttle didn't run late enough in the day.

Reviewed March 01, 2016

See room deals

5.7
liang from Malaysia
Family with teens
Stayed 3 nights in June 2011

quite and ok hotel”

good shuttle service

the location of the hotel is quite far from town and disneyland.. there is nothing surrounding the hotel.. need to take the shuttle to town or disneyland.. luckily, the shuttle service is very fast and convenient.. there's only one food outlet in the hotel.. it took the hotel 2 days to fix the faulty tv in my room..

Reviewed June 15, 2011

See room deals

6.0
Bilal from Switzerland
Couple
Twin Studio
Stayed 3 nights in April 2018

The rooms and staff is okay and location is also just alright ”

Disneyland is not that far but don't get the idea that you can walk to it no way (cuz I thought I would).. you have to pay for the shuttle bus to Disney land 3 Euros EACH DAY/EACH PERSON from your hotel. I stayed 3 nights and the phone didn't work at all. A strange kinda smell welcomes you every time you enter the hotel. No trains, buses or metros in walking distance. Remote area, no shops, markets or restaurants anywhere near unless you drive for 5-10 minutes.

Reviewed April 17, 2018

See room deals

8.4
Excellent
Khine from Myanmar
Family with teens
One Bedroom Apartment
Stayed 1 night in April 2016

Very good hotel for family & friends.”

I love this hotel. I always check-in at early morning or midnight. The staff is so helpful and really friendly. The room is ok. But the bed are very clean. Good for family and friends. Really value for money.

Reviewed April 23, 2016

See room deals

8.0
Excellent
Khine from Myanmar
Family with young children
Stayed 3 nights in June 2014

Value for money & very clean hotel”

Clean, Big room, Friendly staff

We have family of 4.One of my daughter is 18 & another daughter is 3. They have such a nice space with clan room.We pull out the sofa bed and its as big as queen bed. Very comfortable. They provide everything for the kitchen as well. At the reception, the guys name ( Jeremy ) is very friendly and helpful. He explain everything and i request for ground floor with facing to the big garden. He check and give us the good room. Dinner place also he explain to us with map how to go there. Lovely service. I will sure go there again.

Reviewed June 18, 2014

See room deals

10.0
Exceptional
JETHA from France
Solo traveler
Stayed 1 night in January 2020

Top hotel”

Excellent accomodation and reasonable price. Would highly recommend

Reviewed January 10, 2020

See room deals

10.0
Exceptional
TRACY from United Kingdom
Family with young children
Stayed 2 nights in December 2018

Exceptional”

Lovely hotel had a few DIY jobs that needed doing but still very clean and staff was friendly. Close to Disney Land so good location.

Reviewed January 05, 2019

See room deals

6.0
Mike from Netherlands
Family with young children
Stayed 2 nights in May 2018

Ok hotel. Very bad shuttle service. ”

We were there the 11th of may 2018. Went there just for Disney and the very close location to the Parc. Hotel was ok. However the shuttle service was so bad!! There was a misunderstanding about having to have bought shuttle tickets. Nobody told us and we didn’t see a sign if there was any. We wanted to take the first shuttle so had everything ready and waited a half hour before departure to be sure to catch the first one. If it’s full you have to wait for the next one. When we got to board the bus the driver asked for the ticket but in French so I didn’t understand and showed him our hotel room pass and entered. When in the bus he was saying we had to get out and buy a ticket. The line was so long we would mis the first shuttle so I refused and let my wife go and pay for the tickets inside at the reception. But we had to leave the bus anyway. Refused it and the driver than said he wouldn’t leave as long as we stayed in. We ended up with a crying toddler and took our car.

Reviewed May 15, 2018

See room deals

5.6
ALBA from United States
Family with teens
One Bedroom Apartment
Stayed 1 night in June 2017

Too far away from city on line said is close to Paris center ”

Agoda booking online, I choose the one close to Tower Effiel I don't how the switch my reservation to the one on Disneyland . It was a bad experience I spent a lot money on transportation . I am going to call customer services for this big mistake

Reviewed June 12, 2017

See room deals

8.0
Excellent
shibli from Pakistan
Family with young children
Stayed 2 nights in September 2013

its really nice stay there”

room is very nice .its old but clean

didnt have time to stay in the hotel .main reson to stay in the hotel is disney. but hotel is very nice and comfort .

Reviewed September 20, 2013

See room deals

5.0
Candice from Australia
Couple
Stayed 2 nights in December 2013

Nice accomodation have to pay 26 euro to swim !! ”

Friendly staff, free shuttle bus and clean room

Was good. Hard to get there. Close to Disneyland. Have to pay for everything including hair dryer hire, swimming in the pool 26 euro, breakfast was expensive for what it is. No restaurants close by and the hotel only has breakfast

Reviewed December 11, 2013

See room deals

2.0
Ashley from Japan
Couple
Twin Studio
Stayed 3 nights in November 2019

Horrible”

This was the worst hotel I’ve ever stayed at. When I first walked in, there was no greeting, a very rude man just took my passport and checked us in. He told us nothing about the hotel and options on shuttles or anything else, once I said I didn’t want to add breakfast he just treated us like 2nd class citizens. Once in the room, mold was founded in the shower, the trash can in the kitchen had a cigarette bud in it, so that made that trash smell disgusting. I went to the front desk to ask for an extra blanket, it took them two hours to get me one, and the housekeeper man, said I didn’t need one because I had the heat on. The day before check out, we asked about an airport shuttle and the front desk said we should have asked the day before, but that was never explained during check in or even when I made the reservation. All in all, it was a horrible stay. Uncomfortable, rude employees and just so not worth it. The only good thing was the nice man who drove the shuttle to Disneyland. Will never stay here again and will make sure all my friends who are planning to go to Disneyland Paris not to stay here.

Reviewed November 16, 2019

See room deals

9.2
Exceptional
Maria from United States
Family with young children
One Bedroom Apartment
Stayed 1 night in September 2019

The entire place was like a 5 star hotel. Beautiful view in the room at morning time ”

My entire family enjoyed the stay. Will definitely return if I want to visit Disney again.

Reviewed September 08, 2019

See room deals

7.6
Very good
Evans from United Kingdom
Family with young children
One Bedroom Apartment
Stayed 1 night in October 2018

Very good”

it was an enjoyable stay but the door that divides rooms was broken.

Reviewed October 24, 2018

See room deals

5.6
Robin from South Africa
Family with teens
One Bedroom Apartment
Stayed 2 nights in June 2019

Dissapointing”

The Appartment is well located. It claims to sleep four adults and two of the adults are on a sleeper couch unsuitable for adults. I specially called them to see if it sleeps 4 ADULTS. They also don’t have guest amenities for four , they don’t properly service the apartment. Only one bed was made. Didn’t wash dishes or clean bathroom. Also arranged a Refund for a bus ticket we bought and couldn’t use because it was oversibscrived and they agreed the night before , then the sane person refused the next day insisting on Documrntation that was deeply packed in our bags , but didn’t ask the night before. No I certainly would not recommend this to travelers.

Reviewed June 24, 2019

See room deals

3.2
Renata from Australia
Family with young children
Stayed 2 nights in June 2018

WORST HOTEL”

One of the most filthiest hotels I have ever stayed in. On arrival our credit card was incorrectly given to another guest. Our room was dirty when we walked in with food spills on the couch, hair in the basin and old lettuce stuck to the kitchen bench. The actual furniture in the room was extremely worn and dirty. Everything was broken (including phone, safe, door handles, cabinetry). The bathroom cupboard fell and crushed my 1 year old daughters feet while she was brushing her teeth. When speaking with a particular man at reception, he was arrogant and offered no assistance accept write a review. They then tried to charge me for our breakfast in which I refused. I couldn't believe after the horrifying stay we had, they had the nerve to try and charge us for the breakfast. The man who assisted at reception was young and obviously had no experience in complaint handling. Apart from this particular staff member, I have to commend all other staff as they were lovely, polite and helpful.

Reviewed July 01, 2018

See room deals

12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss