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Anema Wellness and Resort Gili Lombok
Anema Wellness and Resort Gili Lombok
Anema Wellness and Resort Gili Lombok
Anema Wellness and Resort Gili Lombok
Anema Wellness and Resort Gili Lombok
Anema Wellness and Resort Gili Lombok
Anema Wellness and Resort Gili Lombok

Removed from saved list

8.5

Excellent

115 reviews

115 reviews

Housekeeping4
Beach2
Food & Dining1
See map

7.1

Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Gili Islands 6.1 km
Gili Trawangan 8.0 km
Senggigi Beach 16.0 km
Sendang Gile and Tiu Kelep Waterfall 32.5 km
Mount Rinjani 38.0 km
Selong Belanak Beach 54.7 km
Mawun Beach 60.0 km
Nearby landmarks
Sire Lombok Beach 50 m
Tembobor Beach 220 m
Lokasi Rehabilitasi Terumbu Karang 2013 630 m
The Oberoi Lombok Beach 830 m
Lombok Wildlife Park 1.2 km
Medana Bay Marina Beach 1.3 km
The Lombok Lodge Beach 1.3 km
Bukit Mendana 1.4 km
POLINDES DESA MEDANA 1.9 km
Ceria 2.0 km

Anema Wellness and Resort Gili Lombok

Jalan Pantai Sire, Tanjung, Medana, Lombok, Indonesia, 83352 - See map

This resort villa features free Wi-Fi in all rooms for easy connection, and car park free of charge. Conveniently situated in the Medana part of Lombok, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Gili Trawangan. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

Private beach

Free Wi-Fi in all rooms!

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit

Facilities

Airport transfer

Bicycle rental

Car park

Shuttle service

Swimming pool [indoor]

Spa

Free Wi-Fi in all rooms!

Front desk [24-hour]

Your dates are popular among travelersUsers are booking a place in Lombok every 12 minutes on Agoda.com
Value for money7.5
Location rating7.1
Nearest airportLombok International Airport (LOP)
Distance to airport47.1 km

Rooms available at Anema Wellness and Resort Gili Lombok

Villa with Private Pool - Water Sport Activities Included
...
  • Room size: 106 m²/1141 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Villa with Ocean view
...
  • Room size: 106 m²/1141 ft²
  • Partial sea view
  • 1 double bed
Enter dates to see prices
Villa with Pool and Ocean View
...
  • Room size: 106 m²/1141 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Family Villa with Private Pool - Water Sport Activities Included
...
  • Room size: 106 m²/1141 ft²
  • Garden view
  • 1 queen bed and 1 king bed
Enter dates to see prices
Junior Suite
...
  • Room size: 38 m²/409 ft²
  • Partial ocean view
  • 1 king bed
Enter dates to see prices
Family Villa With Pool
...
  • Room size: 106 m²/1141 ft²
  • Partial ocean view
  • 2 single beds and 1 double ...
Enter dates to see prices
Junior Suite with Private Plunge Pool
...
  • Room size: 33 m²/355 ft²
  • Pool view
  • 1 queen bed
Enter dates to see prices
Family Villa with Private Pool & Sea view
...
  • Room size: 106 m²/1141 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Junior Suite with Plunge Pool - Water Sport Activities Included
...
  • Room size: 39 m²/420 ft²
  • Garden view
  • 1 queen bed
Enter dates to see prices
Junior Suite with Plunge Pool - Water Sport Activities Included(1 King Bed)
...
  • Room size: 40 m²/431 ft²
Enter dates to see prices

Frequently asked questions

Does Anema Wellness and Resort Gili Lombok have a hot tub?

A hot tub is one of the facilities available at Anema Wellness and Resort Gili Lombok.

What time is check-in and check-out at Anema Wellness and Resort Gili Lombok?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort villa offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Anema Wellness and Resort Gili Lombok?

Anema Wellness and Resort Gili Lombok is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 650000 IDR. Just use the "Let us know what you need" section of the booking page to let the resort villa know you want a ride, and they will contact you via the Agoda messaging service. A stay at Anema Wellness and Resort Gili Lombok also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort villa. For those who wish to drive their own cars, Anema Wellness and Resort Gili Lombok has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the resort villa. If you're looking for an easy way to get around Lombok with private transportation, the resort villa can arrange both taxis or car rental.

Is breakfast offered at Anema Wellness and Resort Gili Lombok?

Start your mornings right, with the continental and buffet breakfast options offered at Anema Wellness and Resort Gili Lombok. Adults can enjoy breakfast offered with an additional charge of 150000 IDR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort villa.

What are my dining options at Anema Wellness and Resort Gili Lombok?

Anema Wellness and Resort Gili Lombok features an on-site restaurant for your dining convenience. To meet any special dietary requirements, kosher and halal diets are prepared with the utmost care and attention.

What is the smoking policy at Anema Wellness and Resort Gili Lombok?

Anema Wellness and Resort Gili Lombok does not permit smoking in any of its rooms or indoor areas.

What restaurants are nearby Anema Wellness and Resort Gili Lombok?

Anema Wellness and Resort Gili Lombok is located in Medana, famous for good restaurants such as Bunga Bunga Cafe.

What are popular attractions near Anema Wellness and Resort Gili Lombok?

Anema Wellness and Resort Gili Lombok is located in Medana area, which is famous for attractions such as Bangsal Harbour, Masjid Jamiq Gondang and Lapangan Umum Gondang.

What popular beaches are close to Anema Wellness and Resort Gili Lombok?

Anema Wellness and Resort Gili Lombok is located in the Medana area, which includes Tembobor Beach, The Oberoi Lombok Beach and Sire Lombok Beach.

What popular natural sightseeing spots are close to Anema Wellness and Resort Gili Lombok?

Anema Wellness and Resort Gili Lombok is located in the Medana area, which is famous for natural sightseeing destinations such as Lombok Wildlife Park, Lokasi Rehabilitasi Terumbu Karang 2013 and Bukit Mendana.

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See map

Explore the neighborhood

What people love about Anema Wellness and Resort Gili Lombok

  • 9.2

    Exceptional
    Staff 

    "Such amazingly friendly staff who go above and beyond."

    Nickolaos

    |

    May 24, 2022

Property ranking|Compared to 1,334 Lombok properties
See all rankings
Room size
83 sqm.
Cheapest price score
Cleanliness score
8/10
Service score
8/10
Bigger than
95
%
of Lombok properties
Better than
85
%
of Lombok properties
Better than
84
%
of Lombok properties
Better than
79
%
of Lombok properties
Overall rating:

8.5

Excellent
115 reviews
Cleanliness
8.0
Facilities
7.5
Location
7.1
Read all reviews >
More about Anema Wellness and Resort Gili Lombok

More about Anema Wellness and Resort Gili Lombok

Anema Wellness and Resort Gili Lombok

Enjoy all that Lombok has to offer with a stay at Anema Wellness and Resort Gili Lombok. With its convenient location, the hotel offers easy access to the city's must-see destinations.
At Anema Wellness and Resort Gili Lombok, the excellent service and superior facilities make for an unforgettable stay. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the resort villa can arrange it before your check-in date. Taxi, car hire and shuttle services provided by the resort villa make it easy to plan your day trips, sightseeing, and more around Lombok.
If you plan to arrive by car, you'll appreciate the resort villa's free parking, right on-site. The resort villa provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? At the resort villa, your favorite travel outfits will be kept clean and available with laundry service provided on-site.
For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the resort villa to allow cleaner air for all guests.
Each guestroom at Anema Wellness and Resort Gili Lombok is furnished and equipped with handy amenities. Some rooms are equipped with linen service and air conditioning for your convenience. Some rooms at Anema Wellness and Resort Gili Lombok include special design features like a balcony or terrace. In-room entertainment such as television and cable TV is provided for guests in some selected rooms.
The resort villa also offers a refrigerator, a coffee or tea maker, bottled water, instant coffee and mini bar in some rooms for when you feel like it is needed. It's good to know that a hair dryer, toiletries and towels are provided in some guest bathrooms.


Dining and things to do

Nothing starts a morning better than a delicious free breakfast, which you'll always enjoy at Anema Wellness and Resort Gili Lombok. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the resort villa. Guests with dietary restrictions will appreciate a selection of cuisine types at Anema Wellness and Resort Gili Lombok including kosher and halal options.
A night in at the resort villa's bar and nightclub can be as fun as a night out with your travel companions. Guests who prefer to make their own meals will love the in-house BBQ facilities available here.
Enjoy the countless activities offered at Anema Wellness and Resort Gili Lombok. Don't forget to explore the resort villa's easily accessible beach. Maximize your winter fun with a daily trip to the powdery white slopes with ski equipment rentals. Finish your vacation days right by dropping in at the massage, hot tub, spa and sauna.
Start your vacation off right with a dip in the pool. Skip the dress code and opt for a casual cocktail or beer at the resort villa's poolside bar. Fitness lovers who want to keep up their routine on vacation can drop in at the resort villa's fitness facility. Get wet in the best way on sunny days by joining water-world activities like fishing, snorkeling, non-motorized water sports, motorized water sports and diving.
If you like water sports, you'll appreciate the convenience of watersports equipment rentals, boats and canoes provided by Anema Wellness and Resort Gili Lombok. Have some easy fun without traveling far, while playing mini golf course at Anema Wellness and Resort Gili Lombok. Pick up something memorable for yourself or those waiting for you back at home, at the souvenir shops.


Reasons to stay here

Rooms don't get much cheaper than here, being less than 85% of the city's accommodation.
Guests who stayed here rated the facilities above 83% of other accommodations in the city.
This resort villa scores higher than 83% of the city's accommodations for cleanliness.

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Amenities and facilities
Very good
Facilities

7.5

Most talked about facilities

Food & Dining

3 mentions

Housekeeping

3 mentions

Swimming Pool

2 mentions

Breakfast

1 mention

Languages spoken

  • English
  • French
  • Indonesian

Outdoor

  • Bicycles

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Boating
  • Canoeing
  • Diving
  • Fishing
  • Fitness center
  • Garden
  • Hiking
  • Hot tub
  • Massage
  • Mini golf course
  • Nightclub
  • Private beach
  • Sauna
  • Snorkeling
  • Spa
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Water park
  • Watersport equipment rentals
  • Water sports (motorized)
  • Water sports (non-motorized)

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • BBQ facilities
  • Breakfast [free]
  • Coffee shop
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurant [kosher]
  • Restaurants
  • Room service [24-hour]
  • Shared kitchen

Services and conveniences

  • Air conditioning in public area
  • Chapel
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Elevator
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Playground
  • Swimming pool [kids]

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service

Sports equipment rental

  • Bicycle rental
  • Ski equipment rentals
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
Restaurants on site

Mango Tree

  • Cuisine: Asian, Indonesian, International
  • Menu: Buffet
Location
Jalan Pantai Sire, Tanjung, Medana, Lombok, Indonesia, 83352
Very good
Location

7.1

Airports

  • Lombok International Airport (LOP)
    47.1 km
  • Ngurah Rai International Airport (DPS)
    112.4 km

Hospital or clinic

  • POLINDES DESA MEDANA
    1.9 km
What's nearby

Popular landmarks

  • Gili Islands
    6.1 km
  • Gili Trawangan
    8.0 km
  • Senggigi Beach
    16.0 km
  • Sendang Gile and Tiu Kelep Waterfall
    32.5 km
  • Mount Rinjani
    38.0 km
  • Selong Belanak Beach
    54.7 km
  • Mawun Beach
    60.0 km

Nearby landmarks

  • Sire Lombok Beach
    50 m
  • Tembobor Beach
    220 m
  • Lokasi Rehabilitasi Terumbu Karang 2013
    630 m
  • The Oberoi Lombok Beach
    830 m
  • Lombok Wildlife Park
    1.2 km
  • Medana Bay Marina Beach
    1.3 km
  • The Lombok Lodge Beach
    1.3 km
  • Bukit Mendana
    1.4 km
  • POLINDES DESA MEDANA
    1.9 km
  • Ceria
    2.0 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee650000 IDR
  • Travel time to airport (minutes)120

Extras

  • Breakfast charge (unless included in room price)150000 IDR

The property

  • Number of bars/lounges1
  • Number of floors1
  • Number of restaurants1
  • Number of rooms 35
  • Room voltage220
  • Year property opened2013
  • Most recent renovation2019

Reviews of Anema Wellness and Resort Gili Lombok from real guests

Provided by verified guests of Agoda
7.7
/
10
Cleanliness8.0
Facilities7.5
Location7.1
Service8.0
Value for money7.5
High score for Lombok
Rating
9+ Exceptional (14)
8-9 Excellent (4)
7-8 Very Good (11)
6-7 Good (5)
<6 Below Expectation (9)
Time of the year
Mar - May (7)
Jun - Aug (25)
Sep - Nov (7)
Dec - Feb (4)
All guests (65)
All room types
All languages

Show reviews that mention 

Showing 43 verified guest comments
123
10.0
Exceptional
Katherine from United States
Couple
Junior Suite with Plunge Pool - Water Sport Activities Included
Stayed 2 nights in December 2016

Anema resort is SPECTACULAR !”

We stayed in a villa with a private pool at Anema Resort for 3 nights. The villas are beautiful. The bed was very comfortable and the room had more amenities than you could ever ask for. We wanted to have some relaxing days, so we made good use of the projector TV and the huge bath tub. The private pool was amazing as well as the lounge area out on the patio. We had planned on trekking Mt. Rinjani and a staff member helped us plan the entire trip as well as securing our tickets and a ride to Senaru for us. All of the staff reception and in the restaraunt were so friendly and helpful, and the food they served was delicious. They arranged a trip to the monkey forest for us as well as taking us to the store to pick up a few things we needed. I was having problems with my ears so they also took me to a hospital so I could consult a doctor and get some help. I give Anema Resort four thumbs up and would highly reccomend a stay there to anyone who is looking to relax in Lombok

Reviewed December 08, 2016

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8.8
Excellent
Ronald from Vietnam
Couple
Junior Suite
Stayed 9 nights in August 2017

Great Couples Location”

This place is amazing! If you're planning on staying at the resort and nothing else, its perfect! Otherwise, it's a little bit out. Going to the Gili islands as close as it is from the resort, you have to go all the way back into town to catch a boat. Great couples location.

Reviewed August 04, 2018

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7.6
Very good
asep from Indonesia
Family with young children
Junior Suite with Private Plunge Pool
Stayed 2 nights in September 2017

Hidden Paradise ”

Anema Hotel is one of hidden paradise in Lombok Island, the hotel is very quite with beautiful view / scenery. Very nice to enjoy sunrise. Hotel located far from the city, so we should anticipated some difficulties may occur.

Reviewed September 18, 2017

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8.4
Excellent
Shao from Malaysia
Group
Stayed 1 night in June 2016

A 5 star experience resort”

A very beautiful resort (the resort is still expanding, there will be some construction site). We are very excited where our room has been upgraded to private villas with Jacuzzi pool, very friendly staff. However, the hotel food is a little disappointing

Reviewed September 20, 2016

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9.6
Exceptional
Norsashila from Malaysia
Family with young children
Villa with Pool and Ocean View
Stayed 2 nights in April 2017

Nice hotel by the beach”

Love everything about this place, it’s clean and staff are very helpful. However location wise, it’s in a remote area. If you’re planning to just stay at the resort then this place would be perfect for your family

Reviewed April 06, 2018

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6.8
Good
Herve from Indonesia
Couple
Junior Suite with Plunge Pool
Stayed 2 nights in July 2018

Looks very new place, just the beginning....”

Location very private and peaceful, good for honeymooner... Facilities and rooms are ok, will need some decoration to put some more local touch... Need more staffs during peak weeks & weekends or you will have to wait for your room to be clean.... Good to know that the Chef(s) is(are) French, but they will need to reinforce the team with Indonesian Cooks because we want to test good Local Foods, Asian Foods... So this place can become something, but competition is tough in Bali & Lombok

Reviewed July 09, 2018

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10.0
Exceptional
Hayley from Australia
Business traveler
Junior Suite
Stayed 3 nights in June 2018

Fantastic Staff”

My colleagues have spent the last two weeks at this resort and found it fantastic. Great food, great location and great staff. Thank you.

Reviewed June 25, 2018

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8.4
Excellent
intan from Indonesia
Family with teens
Villa with Pool and Ocean View
Stayed 2 nights in July 2016

A Great experience ”

In general it was a good experience, the food was good but massive and pricey, the pool and facilities were nice but it was kind of lonely since not many guests. The room was really good and clean, services and staff were good. But it seems that this place is still under construction so it wasn't a full experience, the Internet was slow and there was laundry problem, it took 2 days to finish and still Half dry. It's a nice place but it needs improvements but it seems they have potential and is getting there.

Reviewed July 16, 2016

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5.2
chris from United Kingdom
Couple
Junior Suite
Stayed 2 nights in August 2017

French owner and his family took over, the kids were in the pool and making loads of noise ”

Nothing to do around here. Nice beach but frankly there are much more beautiful 10 minutes away on the Gili Islands. Did not feel safe here. Menu expensive and boring. Room descriptions don't match what they actually are and we had to pay extra to upgrade. Had we not paid in advance would have left. We met a French couple who did exactly that.; they just decided to forgo the money they had paid. Happily we were only staying for 2 nights otherwise we would have done the same. It was a quiet peaceful place ruined by the noise of the owner's children. Service was slow. Two attempts at soft poached eggs for breakfast failed. Honestly have stayed at much much nicer places for half the price. Thank God we only had to stay 2 days. Have been in Indonesia for nearly 3 weeks and this was the first place I didn't feel safe and couldn't wait to leave.

Reviewed August 09, 2017

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6.8
Good
Matt from Malaysia
Family with young children
Junior Suite
Stayed 3 nights in March 2018

Beautiful Location, problems with water and broken jacuzzi. Nice staff.”

Staff were very nice. Breakfast ok. Grounds, pool, beach very nice. Very disappointing thought to have a lovely and large (takes up two thirds of the balcony space) Jacuzzi which does not work. Asked the staff about it and they have not been turned on for more than a year. Food at the restaurant very expensive and mediocre. Another issue is the location. Very far from everything. So long as you take these issues into account and prepare it's an ok resort.

Reviewed April 03, 2018

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8.0
Excellent
Shirley from Indonesia
Business traveler
Junior Suite
Stayed 2 nights in May 2018

The reception is too far from the entrance”

I booked the hotel for my office colleague because the location is so close with our meeting area. Her feedback is the hotel is clean and in the quiet area, but the reception is too far from the drop off area, and you need to walk there. Not too convenient especially after the long tiring day.

Reviewed June 01, 2018

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4.4
Jon from Netherlands
Family with young children
Family Villa With Pool
Stayed 4 nights in August 2017

Acceptable”

The whole experience was disappointing. It a fairly new resort, but it looks like they are desperate to make their investment back. Or running out of money. Arriving at the parking lot. We're told someone would cone to collect us and out luggage - after waiting for 20 minutes in the boiling sun, we walked... It was very busy at reception, but this wasn't helped by understaffing as the guy on reception brought us to our room. When arriving at the room, we saw that it couldn't be locked. After 2 guys went through a big bag of keys, they managed to find us the right one. We booked a family room with 1 double and 2 single beds, but got 2 double beds. When asked if they could rectify, I was told to "prove it". Eventually I was able through (by showing them the booking options on agoda site) and then an extra bed was provided. We loved having our own private pool (especially after someone dropped glass in the pool one night). And had great fun! The villas are built "for looks", which is such a shame as our rating would have been higher if finished to a good standard. The floor in the shower was tilted the wrong sway, so the water went into the room instead of away. Paint chipping, locked door that could still be slit to the side. Loose tiles, broken tiles in pool, 1 plastic outdoor chair with a nice wooden table and bench. Great sun lounger, but no cover, so already stained. Etc. these are not huge things, but do show the standard of the resort, which was not matching the prices. When we went into the bed, we found that it was WET!!! And it was pee.... obviously the previous guests had wet the bed, but housekeeping hadn't noticed and just made it with clean sheets. Of course this was rectified and we did get an apology, but seriously...... imagine paying this money for an hotel room in Europe and this happened.....someone would have been grovel long and trying to make it upto you. Think about it. I actually laid in someone's pee! Grossed out Although the

Reviewed August 18, 2017

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8.0
Excellent
KHIM from Singapore
Solo traveler
Stayed 5 nights in September 2016

Subjective”

If you are a writer or sort, this would really be an ideal place for the serenity and calmness to write. The villas are cool, just that it is pretty close to nature, and honestly, this area is less than developed, so don't expect buzzing beach scenes. Got to travel about an hour to town. The staff really make this place special. Food at the restaurant is awesome, but after a few days stay, you'd like something else. All in all, it is an excellent place for peace and quiet getaway. No commercial sea sports, all calm and chill.

Reviewed September 29, 2016

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9.6
Exceptional
David from Spain
Group
Stayed 2 nights in August 2016

Great hotel!!!!”

The hotel is really new And the villa is amazing! The staff is very kind! I recommend It!

Reviewed August 16, 2016

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7.6
Very good
Shirley from Indonesia
Business traveler
Junior Suite
Stayed 2 nights in May 2018

The reception is too far from the entrance”

I booked the hotel for my office colleague because the location is so close with our meeting area. Her feedback is the hotel is clean and in the quiet area, but the reception is too far from the drop off area, and you need to walk there. Not too convenient especially after the long tiring day.

Reviewed June 01, 2018

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8.0
Excellent
Teo from Singapore
Group
Villa with Pool and Ocean View
Stayed 1 night in August 2016

Good service and facilities ”

Top up USD 80 for an upgrade to a deluxe suite with profits pool due to management's good will. Helpful and friendly staff. Love the projector screening provided within the room, will visit again! Beautiful beach and villa is very clean.

Reviewed August 15, 2016

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7.2
Very good
M from Singapore
Family with young children
Stayed 2 nights in November 2017

Mixed”

Pros - a good proper gateaway resort...very quiet....away from the busy areas...nearby to waterfall n gilli islands Cons - not suitable if planning to go central, southern areas n airport ....long distance..so have to plan ur daily iternary

Reviewed November 28, 2017

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5.2
Christiane from United Kingdom
Couple
Junior Suite
Stayed 7 nights in August 2017

Let down by staff”

The pool and the view over the beach is great but the entire experience is let down by the staff. The room was nice but the bathroom was full of bugs so I needed to use bug spray all over. At check in they were completely confused, couldn't find our reservation and the first thing they wanted was my credit card details "in case I break or steal something ". No help with our luggage at check in or check out. The restaurant staff always forgets part of your order and even delivers it to the wrong room, you have to wait 30 minutes to get breakfast. After I was told by staff that breakfast is until 12:00, the next day I got a very rude remark by a waiter why I order breakfast so late (at 11:00). Generally very uncoordinated service, so you rather get things done yourself instead of asking for them. With training the reception staff and replacing the restaurant staff it could become a decent 3* hotel, but I see no potential for a 5* hotel.

Reviewed August 31, 2017

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4.8
Veronica from United States
Group
Junior Suite
Stayed 3 nights in September 2017

Acceptable”

Bathroom was not cleaned something was in the toilet (room was changed immediately). New room had ants in bathroom and on desk. AC sounded like it was going to explode at times and even spewed out water and ice. One day during my stay I returned to room and it had been cleaned by housekeeping but my door was never closed completely...someone could have just walked in and stole my belongings. When that occurred staff appeared to be hanging out in hotel room across from mine. Laundry was sent out around 9-10am, it states it will be ready by noon the next day and when I returned to my room late afternoon it still had not been returned.

Reviewed October 04, 2017

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4.0
Cecile from United States
Couple
Junior Suite
Stayed 3 nights in September 2017

Secluded”

If you want to feel like you're in the middle of nowhere, stay here. The only good thing is its proximity to Bangsal Ferry Harbor. Breakfast is a la carte NOT buffet. My friend checked into a room that already has piss in the toilet- she got her room switched. My ac broke the next day and they moved us from a reg room to a villa and made us promise that in exchange for a free Villa upgrade, that we don't write them a bad review. The jacuzzi in both out rooms did not work. This villa that we were in did not have a table or counter space. It looked like there used to be two beds in there and they took one out leaving a random space in the room with no furniture. Arranged for a driver for the waterfall and they charged $80, so it's better to get your own taxi if you can. Upon check out, they mixed up my bill with someone else and asked us to pay for their bill because they paid ours.. Laundry took 48 hours when it was promised 24 hours on the paper and they sent me someone else's clothes.

Reviewed October 02, 2017

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