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Amaris Hotel Darmo - Surabaya
Amaris Hotel Darmo - Surabaya
Amaris Hotel Darmo - Surabaya
Amaris Hotel Darmo - Surabaya
Amaris Hotel Darmo - Surabaya
Amaris Hotel Darmo - Surabaya
Amaris Hotel Darmo - Surabaya

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8.3

Excellent

152 reviews

152 reviews

Housekeeping1
See map

8.8

Excellent

Location rating score

Excellent location - 320 meters from city center
Parking
FREE
Popular landmarks
Bungkul Park 630 m
Surabaya's Zoo 1.2 km
Surabaya Town Square 1.2 km
Monkasel (Submarine Monument) 2.0 km
Tunjungan Plaza 2.5 km
Tugu Pahlawan 4.5 km
Suramadu National Bridge 4.6 km
Masjid Nasional Al Akbar Surabaya 6.1 km
Sampoerna Museum 6.2 km
Pakuwon Food Festival 7.2 km
Nearby landmarks
Consulate of Netherlands 90 m
BCA Bank 130 m
Darmo Hospital 170 m
Newton Vintage Store 200 m
Taman Korea 360 m
TLC (Total Life Clinic) 400 m
Embassy of Denmark 470 m
Miracle Aesthetic Clinic Thamrin 480 m
Embassy of the United States 480 m
Klinik Anugerah Sulung 490 m

Amaris Hotel Darmo - Surabaya

Jl. Taman Bintoro, Surabaya Center, Surabaya, Indonesia, 60264 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Surabaya Center part of Surabaya, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sampoerna Museum. As an added bonus, restaurant is provided on-site to conveniently serve your needs.

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Highlights

650 meters to Bungkul Park

Check-in [24-hour]

Complimentary WIFi in all rooms

Breakfast [free]

A/C

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Car park

Shuttle service

Complimentary WIFi in all rooms

Luggage storage

Breakfast [free]

Contactless check-in/out

Restaurants

This property is in high demand!

13 travelers have booked today.

Value for money8.6
Location rating8.8
Nearest airportJuanda International Airport (SUB)
Distance to airport11.7 km

Rooms available at Amaris Hotel Darmo - Surabaya

Smart Hollywood
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Smart Twin Room
...
  • Room size: 18 m²/194 ft²
  • City view
  • 2 single beds
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Smart Room
...
  • Room size: 18 m²/194 ft²
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Apartament
...
    Enter dates to see prices
    Cabin
    ...
      Enter dates to see prices
      Standard Room
      ...
        Enter dates to see prices
        Twin room - Single use - Smart
        ...
          Enter dates to see prices
          Double With Double Bed
          ...
            Enter dates to see prices
            Triple Room Pool
            ...
              Enter dates to see prices
              Double Superior
              ...
                Enter dates to see prices

                Frequently asked questions

                What time is check-in and check-out at Amaris Hotel Darmo - Surabaya?

                Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

                How do I get to Amaris Hotel Darmo - Surabaya?

                A stay at Amaris Hotel Darmo - Surabaya also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Amaris Hotel Darmo - Surabaya has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. If you're looking for an easy way to get around Surabaya with private transportation, the hotel can arrange car rental for you.

                Is breakfast offered at Amaris Hotel Darmo - Surabaya?

                Wake up to a great buffet breakfast at Amaris Hotel Darmo - Surabaya.

                What is the smoking policy at Amaris Hotel Darmo - Surabaya?

                Amaris Hotel Darmo - Surabaya does not permit smoking in any of its rooms, but allows smoking in designated areas.

                What is the closest train, metro, or bus station to Amaris Hotel Darmo - Surabaya?

                The closest train, metro, or bus station to Amaris Hotel Darmo - Surabaya is Ngagel, 1.1 km away.

                What restaurants are nearby Amaris Hotel Darmo - Surabaya?

                Restaurants including BBQ Frenzy, 100 Degrees and Casa del Gelato are popular in Amaris Hotel Darmo - Surabaya’s neighborhood which is known as Surabaya Center.

                What popular shopping places are close to Amaris Hotel Darmo - Surabaya?

                Shopping options in Amaris Hotel Darmo - Surabaya’s Surabaya Center neighborhood include Tunjungan Plaza, Surabaya Town Square and Grand City Surabaya.

                What are popular attractions near Amaris Hotel Darmo - Surabaya?

                Guests at Amaris Hotel Darmo - Surabaya can easily visit Sampoerna Museum, Bungkul Park and Monkasel (Submarine Monument) located in the Surabaya Center area.

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                Explore the neighborhood

                What people love about Amaris Hotel Darmo - Surabaya

                • 9.2

                  Exceptional

                  "Great surroundings."

                  ika

                  |

                  December 12, 2021

                • 10

                  Exceptional

                  "Good choice for a short stay in Surabaya"

                  Luwandiko

                  |

                  November 17, 2021

                • 9.2

                  Exceptional

                  "When other guests are talking, you can listen to them too."

                  PETER

                  |

                  January 28, 2020

                Property ranking|Compared to 792 Surabaya properties
                See all rankings
                Location score
                8.8/10
                Value for money score
                8.6/10
                Service score
                8.5/10
                Cleanliness score
                8.3/10
                Better than
                89
                %
                of Surabaya properties
                Better than
                87
                %
                of Surabaya properties
                Better than
                87
                %
                of Surabaya properties
                Better than
                86
                %
                of Surabaya properties
                Overall rating:

                8.3

                Excellent
                152 reviews
                Cleanliness
                8.3
                Facilities
                7.6
                Location
                8.8
                Read all reviews >
                More about Amaris Hotel Darmo - Surabaya

                More about Amaris Hotel Darmo - Surabaya

                Amaris Hotel Darmo - Surabaya

                Never miss a single attraction in Surabaya when staying at Amaris Hotel Darmo - Surabaya. Getting around in Surabaya is easy when staying at this hotel, strategically placed right in the heart of the city.
                Amaris Hotel Darmo - Surabaya provides a range services and amenities to help make your stay more comfortable. Keep up with all your communications easily with the hotel's free Wi-Fi. Car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Surabaya. Guests can enjoy free parking right at the hotel.
                Front desk services including concierge service, luggage storage and safety deposit boxes can assist with your needs. Packing light is possible at Amaris Hotel Darmo - Surabaya thanks to the hotel's laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
                Smoking is allowed only in the designated smoking areas provided by hotel.
                All rooms at Amaris Hotel Darmo - Surabaya are designed for comfort. For your comfort, some rooms at the hotel are equipped with linen service and air conditioning. In-room entertainment amenities are available in some rooms and include daily newspaper and cable TV. In some select rooms, you can find bottled water at your disposal.
                Bathroom amenities are just as important as others, and at the hotel you'll find toiletries and towels available in some guest bathrooms.


                Dining and things to do

                Every morning you can wake up to a delicious free breakfast at Amaris Hotel Darmo - Surabaya. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry.
                Amaris Hotel Darmo - Surabaya lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Get social at the hotel's shared lounge and TV area, where you can meet other guests. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.


                Around the property

                Experience Surabaya like a true local. Never forget your time in Surabaya with a special gift or trinket from Tunjungan Plaza just 2.5 km away.


                Reasons to stay here

                Get more than you bargain for here, which scores value for money higher than 86% of the city's accommodation.
                Ranking higher than 88% of the city's accommodations options, this is a great choice for location.
                Staff and service here are considered high quality by past guests whose ratings put it above 87% of the city's options.

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                Amenities and facilities
                Very good
                Facilities

                7.6

                Most talked about facilities

                Breakfast

                1 mention

                Internet

                1 mention

                Housekeeping

                1 mention

                Languages spoken

                • English
                • Indonesian

                Internet access

                • Complimentary WIFi in all rooms
                • Internet services
                • Wi-Fi in public areas

                Dining, drinking, and snacking

                • Breakfast [free]
                • Restaurants
                • Room service

                Cleanliness and safety

                • Anti-viral cleaning products
                • Body thermometer
                • Cashless payment service
                • Daily disinfection in all rooms
                • Daily disinfection in common areas
                • Face coverings on staff
                • First aid kit
                • Free face masks
                • Guest rooms seal after sanitization
                • Hand sanitizer
                • Hot water linen and laundry washing
                • Hygiene certification
                • Individually-wrapped food options
                • Physical distancing of at least 1 meter
                • Professional-grade sanitizing services
                • Protective screens in common areas
                • Room sanitization opt-out available
                • Rooms sanitized between stays
                • Safe dining setup
                • Sanitized kitchen and tableware items
                • Shared stationery removed
                • Staff trained in safety protocol
                • Temperature check for guests and staff

                Services and conveniences

                • Air conditioning in public area
                • Concierge
                • Contactless check-in/out
                • Daily cleaning
                • Disabled facilities
                • Dry cleaning
                • Elevator
                • Food delivery
                • Gift/souvenir shop
                • Invoice provided
                • Ironing service
                • Laundry service
                • Luggage storage
                • Meeting/banquet facilities
                • Safety deposit boxes
                • Shops
                • Smoke-free property
                • Smoking area

                For the kids

                • Babysitting service
                • Kids meal

                Access

                • Adult-only property
                • CCTV in common areas
                • CCTV outside property
                • Check-in [24-hour]
                • Fire extinguisher
                • Front desk [24-hour]
                • Non-smoking rooms
                • Pets allowed
                • Safety/security feature
                • Security [24-hour]
                • Smoke alarms

                Getting around

                • Bicycle parking
                • Car park [free of charge]
                • Car park [nearby]
                • Car park [on-site]
                • Rental car
                • Shuttle service

                Available in all rooms

                • A/C
                • Accessible by elevator
                • Air purifier
                • Clothes rack
                • Complimentary drinking water
                • Desk
                • High floor
                • Linens
                • Lock box in room
                • Mirror
                • Non-smoking
                • Phone
                • Private bathroom
                • Satellite/cable channels
                • Shower
                • Slippers
                • Smoke alarm
                • Soundproofing
                • Tile/marble flooring
                • Toiletries
                • Towels
                • Wake up call
                • Wi-Fi [complimentary]
                Food and dining
                Breakfast options
                • Asian
                Restaurants on site

                @Xpress Restaurant

                • Cuisine: Asian, Indonesian, International
                • Menu: Buffet, A-la-carte
                Location
                Jl. Taman Bintoro, Surabaya Center, Surabaya, Indonesia, 60264
                Excellent
                Location

                8.8

                Airports

                • Juanda International Airport (SUB)
                  11.7 km
                • Abdul Rachman Saleh Airport (MLG)
                  72.5 km

                Public transportation

                • Ngagel
                  1.2 km
                • Wonokromo Railway Station
                  1.8 km

                Hospital or clinic

                • Darmo Hospital
                  170 m

                Shopping

                • Tunjungan Plaza
                  2.5 km

                Convenience store

                • Indomaret
                  1.0 km

                Cash withdrawal

                • ATM
                  310 m
                What's nearby

                Popular landmarks

                • Bungkul Park
                  630 m
                • Surabaya's Zoo
                  1.2 km
                • Surabaya Town Square
                  1.2 km
                • Monkasel (Submarine Monument)
                  2.0 km
                • Tunjungan Plaza
                  2.5 km
                • Tugu Pahlawan
                  4.5 km
                • Suramadu National Bridge
                  4.6 km
                • Masjid Nasional Al Akbar Surabaya
                  6.1 km
                • Sampoerna Museum
                  6.2 km
                • Pakuwon Food Festival
                  7.2 km

                Nearby landmarks

                • Consulate of Netherlands
                  90 m
                • BCA Bank
                  130 m
                • Darmo Hospital
                  170 m
                • Newton Vintage Store
                  200 m
                • Taman Korea
                  360 m
                • TLC (Total Life Clinic)
                  400 m
                • Embassy of Denmark
                  470 m
                • Miracle Aesthetic Clinic Thamrin
                  480 m
                • Embassy of the United States
                  480 m
                • Klinik Anugerah Sulung
                  490 m
                Distances shown are straight-line distances on the map. Actual travel distances may vary.
                Property policies
                Children and extra beds

                Extra beds vary by room. Please check each room's capacity for details.

                All children are welcome.

                Infant 0-2 year(s)
                Stay for free if using existing bedding.
                Baby cot/crib may be requested directly from the property.
                Children 3-12 year(s)
                Stay for free if using existing bedding.
                If you need an extra bed, it will incur an additional charge.
                Guests 13 years and older are considered as adults
                Must use an extra bed which will incur an additional charge.
                Others
                • When booking 6 or more rooms, special policies may apply.
                Some helpful facts

                Check-in/Check-out

                • Check-in from14:00
                • Check-out until12:00

                The property

                • Number of rooms 120

                Reviews of Amaris Hotel Darmo - Surabaya from real guests

                Provided by verified guests of Agoda
                8.3
                /
                10
                Cleanliness8.3
                Facilities7.6
                Location8.8
                Service8.5
                Value for money8.6
                High score for Surabaya
                Rating
                9+ Exceptional (23)
                8-9 Excellent (11)
                7-8 Very Good (11)
                6-7 Good (2)
                <6 Below Expectation (6)
                Time of the year
                Mar - May (13)
                Jun - Aug (11)
                Sep - Nov (14)
                Dec - Feb (15)
                All guests (152)
                All room types
                All languages

                Show reviews that mention 

                Showing 53 verified guest comments
                123
                8.8
                Excellent
                Indira from Indonesia
                Business traveler
                Smart Hollywood
                Stayed 1 night in September 2017

                Best location”

                At the center of Surabaya, near to my head office and also mall.

                Reviewed July 13, 2018

                See room deals

                6.0
                ryder from United Kingdom
                Solo traveler
                Smart Hollywood
                Stayed 1 night in July 2019

                Value for money and a good rest, but don't expect any Bells and Whistles!!!”

                The Good: King Koil beds, that is pretty impressive for a budget hotel, so you can certainly expect a good night's sleep at the Amaris. The Bad: Room very basic, towel was frayed and limited channels on the TV. The Ugly: Room service stops at 9pm so make sure you make a trip to Alfa mart at the end of the day to get some provisions.

                Reviewed July 23, 2019

                See room deals

                9.2
                Exceptional
                PETER from Indonesia
                Couple
                Smart Hollywood
                Stayed 1 night in May 2019

                the room is very noisy.”

                There is not enough voice proof on the room. everytime when there is people walking in the hallway, you can even listen to every of their footsteps. when they close their room's door, oohh,, you will definitely hear it. when other guests are talking, you can listen to them too. I had difficulty to sleep at night during my stay

                Reviewed January 28, 2020

                See room deals

                7.2
                Very good
                grasby from Indonesia
                Solo traveler
                Smart Hollywood
                Stayed 1 night in April 2018

                Overall is good”

                One night stay in Amaris Bintoro, overall is good but it has bad WIFI connection.

                Reviewed April 23, 2018

                See room deals

                8.4
                Excellent
                Jason from United States
                Couple
                Smart Hollywood
                Stayed 2 nights in December 2017

                Excellent”

                Accommodation was good value for money. Clean, simple rooms with large double bed and satellite TV. Not too noisy. Indonesian breakfast with egg station was tasty, but nil western options aside from toast. Coffee and fruit were slow to be replenished. Thanks for the stay!

                Reviewed December 09, 2017

                See room deals

                7.6
                Very good
                Indah from Indonesia
                Family with young children
                Smart Hollywood
                Stayed 1 night in July 2018

                A good 'transit' hotel”

                Don't expect any special facilities. This hotel is perfect for people who only seek place to sleep. Good value for money and your basic needs is fulfilled. Plus it's include breakfast.

                Reviewed July 18, 2018

                See room deals

                6.0
                priski from Indonesia
                Family with young children
                Smart Twin Room
                Stayed 1 night in December 2018

                Above average”

                They have no room left for us so they transferred us to another hotel nearby. I have no concern because the hotel was brand new and everything went well.

                Reviewed February 05, 2019

                See room deals

                8.0
                Excellent
                Muhammad from Indonesia
                Couple
                Smart Hollywood
                Stayed 1 night in October 2017

                Check in time 15 minutes”

                I am booking by agoda and the staff reception waiting until 15 minutes to got confirmation my booked. I do not know whether system trouble or staff do not trust to me.

                Reviewed October 04, 2017

                See room deals

                6.0
                HENDRA from Indonesia
                Business traveler
                Smart Twin Room
                Stayed 2 nights in October 2017

                The staff didnt know my booking on Agoda.”

                The long check-in process, the staff did not recognize my booking and my request at Agoda, and my room isn't ready yet even I already give remarks "early check-in". Wi-Fi is not working properly. Thank you to for the female staff at the front desk who was very friendly and very kind.

                Reviewed October 14, 2017

                See room deals

                4.4
                Yuwono from Indonesia
                Business traveler
                Smart Hollywood
                Stayed 3 nights in December 2020

                not as good as it look.”

                first time stay. inexperienced housekeeping and reception front desk, otherwise it is a good hotel. problem lies on the hotel staff. management need to take a good look at their attitude and expertise. there are reasons why this hotel is rated 2- 3 stars. think about it.

                Reviewed December 30, 2020

                See room deals

                9.2
                Exceptional
                Desy from Indonesia
                Couple
                Smart Hollywood
                Stayed 1 night in October 2017

                Nice hotel”

                Very nice hospitality

                Reviewed October 27, 2017

                See room deals

                9.2
                Exceptional
                Steven from Indonesia
                Family with young children
                Smart Hollywood
                Stayed 1 night in November 2018

                Good hotel, good staff”

                Overall all is good

                Reviewed November 10, 2018

                See room deals

                8.4
                Excellent
                Yulia from Indonesia
                Business traveler
                Smart Twin Room
                Stayed 1 night in August 2018

                Nice for business”

                Staff reception sangat ramah

                Reviewed September 23, 2018

                See room deals

                7.2
                Very good
                MahaRindah from Indonesia
                Business traveler
                Smart Hollywood
                Stayed 1 night in August 2017

                Nice Place”

                Good place and facilities

                Reviewed July 09, 2018

                See room deals

                10.0
                Exceptional
                Winrely from Indonesia
                Solo traveler
                Smart Hollywood
                Stayed 1 night in December 2021

                good”

                staff ramah, hotelnya bersih

                Reviewed May 13, 2022

                See room deals

                10.0
                Exceptional
                YULIANTI from Indonesia
                Solo traveler
                Smart Hollywood
                Stayed 2 nights in February 2022

                Smoking allowed”

                The guess is very happy, not many hotels has smoking bed room allowed --- here just open the wide windows :)

                Reviewed February 27, 2022

                See room deals

                9.2
                Exceptional
                ika from Indonesia
                Solo traveler
                Smart Twin Room
                Stayed 1 night in December 2021

                Exceptional”

                The sink is clogged. I checked in at 15 pm and the room has not been readied yet. I was exhausted and waited for 10 minutes. Otherwise, it will be a good budget hotel. Great surroundings.

                Reviewed December 12, 2021

                See room deals

                10.0
                Exceptional
                Luwandiko from Indonesia
                Business traveler
                Smart Hollywood
                Stayed 1 night in November 2021

                Excellent Hotel”

                Good choice for a short stay in Surabaya

                Reviewed November 17, 2021

                See room deals

                6.4
                Good
                Saptianing from Indonesia
                Couple
                Smart Hollywood
                Stayed 1 night in May 2022

                Lokasi baik”

                Namun breakfast perlu ditingkatkan lagi sarapan diambilkan petugas, ngasihnya serba minim, mau minta lagi kd gaenak donk 🤣🤦🏻‍♀️, kebersihan ruang sarapan, peralatan makan & minum yang tidak tercuci bersih, saya menemukan bekas lipstik di cangkir teh/kopi di tumpukan cangkir bersih. Untuk kebersihan kamar sudah baik dan ga ada masalah dengan itu

                Reviewed May 14, 2022

                See room deals

                8.4
                Excellent
                Indah from Indonesia
                Family with young children
                Smart Twin Room
                Stayed 3 nights in May 2022

                Harga murah lokasi strategis”

                Lokasi strategis, harga murah, bersih, cukup nyaman

                Reviewed May 08, 2022

                See room deals

                123
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