Alisa Cruise Halong
Alisa Cruise Halong
Alisa Cruise Halong
Alisa Cruise Halong
Alisa Cruise Halong
Alisa Cruise Halong
Alisa Cruise Halong

Removed from saved list

9

Exceptional

456 reviews

456 reviews

Food & Dining22
Housekeeping13
View3
See map

9.1

Exceptional

Location rating score

Exceptional location - 880 meters to the beach
Parking
Available
Popular landmarks
Dong Thien Cung 3.1 km
Dau Go Gotto 3.5 km
Hon Ga Choi Island 5.0 km
Bai Chay Bridge 9.4 km
Soi Sim Island 11.7 km
Sung Sot Cave 13.5 km
Cua Van Fishing Village 18.3 km
Luon Caves 20.4 km
Nearby landmarks
Tuan Chau Harbour 610 m
Tuan Chau Beach 880 m
Bikini Island Beach 1.0 km
Tuan Chau International Tourist Island 1.7 km
Paradise Bay Beach 2.0 km
Lao Cau Islet 2.4 km
Dong Thien Cung 3.1 km
Mui Bo Re So Islet 3.1 km
Heavenly Palace Cave 3.2 km
Dau Go Gotto 3.5 km
Boat/cruise

Alisa Cruise Halong

Tuan Chau Island, Ha Long, Vietnam - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Tuan Chau Island part of Ha Long, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sung Sot Cave. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Sparkling clean

Front desk [24-hour]

Excellent room comfort & quality

Airport transport

Excellent food & dining

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Body thermometer
Preventative Equipment
Hand sanitizer
Important announcement -- "Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information."

Facilities

Transport to airport

Shuttle service

Complimentary WIFi in all rooms

Front desk [24-hour]

Hot tub

Exercise area

Check-in/out [express]

BBQ facilities

Cheaper than 85% of all properties in Ha Long in the last 24 hoursCompared to 694 Ha Long properties at Agoda for various dates
Value for money8.7
Location rating9.1
Nearest airportCat Bi International Airport (HPH)
Distance to airport29.3 km

Rooms available at Alisa Cruise Halong

Suite Room with Balcony
...
  • Room size: 30 m²/323 ft²
  • Ocean view
  • 1 single bed and 1 king bed
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Royal Suite
...
  • Room size: 30 m²/323 ft²
  • Beach view
  • 1 single bed and 1 queen be...
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Family Connecting Room (4 Adults)
...
  • Room size: 45 m²/484 ft²
  • Ocean view
  • 1 double bed & 1 double bed
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Senior Suite
...
  • Room size: 22 m²/237 ft²
  • Ocean view
  • 1 king bed
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Triple Suite
...
  • Room size: 24 m²/258 ft²
  • Ocean view
  • 1 single bed and 1 queen be...
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Family Suite Ocean View - 2 Days 1 Night
...
  • Room size: 45 m²/484 ft²
  • Sea view
  • 1 queen bed & 2 single beds
Enter dates to see prices
Family Suite Ocean View - 3 Days 2 Nights
...
  • Room size: 45 m²/484 ft²
  • Sea view
  • 2 single beds & 1 queen bed
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Single Suite
...
  • Room size: 22 m²/237 ft²
  • Ocean view
  • 1 single bed
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Alisa Suite Ocean View - 2 Days 1 Night
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  • Room size: 33 m²/355 ft²
  • Sea view
  • 1 single bed and 1 queen be...
Enter dates to see prices
Junior Suite
...
  • Room size: 22 m²/237 ft²
  • Ocean view
  • 1 double bed or 1 single be...
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Frequently asked questions

Does Alisa Cruise Halong have a hot tub?

A hot tub is one of the facilities available at Alisa Cruise Halong.

What time is check-in and check-out at Alisa Cruise Halong?

Check-in is from 11:00 AM, and check-out is until 10:30 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The cruise offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Alisa Cruise Halong?

Alisa Cruise Halong is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 2200000 VND. Just use the "Let us know what you need" section of the booking page to let the cruise know you want a ride, and they will contact you via the Agoda messaging service. A stay at Alisa Cruise Halong also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the cruise. For those who wish to drive their own cars, Alisa Cruise Halong has a car park right on site for maximum convenience. If you're looking for an easy way to get around Ha Long with private transportation, the cruise can arrange both taxis or car rental.

Is breakfast offered at Alisa Cruise Halong?

Start your mornings right, with the continental and buffet breakfast options offered at Alisa Cruise Halong.

What are my dining options at Alisa Cruise Halong?

Alisa Cruise Halong features an on-site restaurant for your dining convenience.

Can special events be hosted at Alisa Cruise Halong?

Large events and gatherings such as weddings, private events and engagements can be hosted at Alisa Cruise Halong. Small or intimate events like birthday parties, entertainment events and honeymoons can also be accomodated. Services for event decoration and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, room decorations are available upon request.

Can business events be hosted at Alisa Cruise Halong?

Audio-visual equipment is available to help your business event or meeting a successful one.

What is the smoking policy at Alisa Cruise Halong?

Alisa Cruise Halong does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Alisa Cruise Halong?

Alisa Cruise Halong’s neighborhood is Tuan Chau Island which includes popular restaurants such as 1958 Restaurant and Sandy Bay Beach Bar & Restaurant.

What are popular attractions near Alisa Cruise Halong?

Alisa Cruise Halong’s location in the Tuan Chau Island neighborhood makes it close to famous attractions including Halong Pearl Museum.

What popular beaches are close to Alisa Cruise Halong?

Alisa Cruise Halong’s Tuan Chau Island neighborhood also includes Bikini Island Beach, Tuan Chau Beach and Paradise Bay Beach.

What popular natural sightseeing spots are close to Alisa Cruise Halong?

Alisa Cruise Halong is located within Tuan Chau Island, which makes it conveniently close to natural sights including Heavenly Palace Cave.

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Explore the neighborhood

What people love about Alisa Cruise Halong

  • 8

    Very good

    "Very relax and enjoyable stay"

    khong

    |

    September 9, 2020

  • 9.6

    Exceptional
    Staff 

    "Staff are warm, and the tour guide Tony introduce well the visiting sites."

    Ying

    |

    February 14, 2020

  • 10

    Exceptional
    Staff 

    "Everything great, so enjoyable here 😊 staff were tremendous 🍻🍻"

    Pantira

    |

    January 10, 2020

Property ranking|Compared to 694 Ha Long properties
See all rankings
Service score
9.4/10
Value for money score
8.7/10
Location score
9.1/10
Cleanliness score
8.9/10
Better than
95
%
of Ha Long properties
Better than
94
%
of Ha Long properties
Better than
94
%
of Ha Long properties
Better than
93
%
of Ha Long properties
Overall rating:

9

Exceptional
456 reviews
Cleanliness
8.9
Facilities
8.8
Location
9.1
Read all reviews >
What travelers say they love:
Food was excellent and beautifully presented.
Michelle from South Africa
Couple
More about Alisa Cruise Halong

More about Alisa Cruise Halong

Alisa Cruise Halong

Treat yourself to a relaxing stay and all that Ha Long has to offer with a stay at Alisa Cruise Halong.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Alisa Cruise Halong. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Ha Long can be assisted with taxi, car hire and shuttle services available.
Parking is provided for guests by the cruise. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The cruise's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. While lodging at this wonderful cruise, a charming and cozy on-site fireplace will keep you warm on cold days and nights.
Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Alisa Cruise Halong. In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. The cruise is entirely non-smoking. Smoking may only take place in restricted designated areas.
Rooms at Alisa Cruise Halong are designed with the guest in mind. To enhance your stay, some rooms at the cruise come with linen service, blackout curtains and air conditioning. The specially-designed rooms at Alisa Cruise Halong offer a layout option like a balcony or terrace. The cruise's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Alisa Cruise Halong, where breakfast is provided free of charge. What's better than a good cup of coffee? Start every vacation day at the cruise with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the cruise. Once there, be sure to check out karaoke rooms and bar for some in-house nighttime fun.
The cruise even has in-house cooking amenities such as BBQ facilities for its most selective guests.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Alisa Cruise Halong has a range of activities that will meet your needs. While you're there, be sure to take some time to explore the easily accessible beach. Warm up at the end of the day with a visit to the massage, hot tub, salon, spa and sauna. The many offerings at Alisa Cruise Halong ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool.
With the cruise's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. Stay wet and wild with fun family water activities like fishing. You won't need to go far to play some water sports, with the convenience of boats and canoes provided. No need to go anywhere after dinner -- play with friends or family at the shared lounge and TV area.
You can find a perfect memento of your trip, or grab some simple travel supplies at the souvenir shops.


Around the property

While in Ha Long, take some time to venture outside of Alisa Cruise Halong. Tourists travel from around the world to see Dau Go Gotto, which is an easy visit just 3.4 km away. Take a trip to somewhere offshore with an island adventure at Hon Ga Choi Island located 4.9 km away.


Reasons to stay here

Verified reviews score this cruise higher than 94% of accommodations in the city on value for money.
Travelers who stayed here really appreciated the location, scoring it better than 94% of the city's other options.
This cruise's staff and services score higher than 95% of accommodations in the city.

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Amenities and facilities
Excellent
Facilities

8.8

Most talked about facilities

Food & Dining

26 mentions

Housekeeping

7 mentions

View

2 mentions

Internet

1 mention

Languages spoken

  • English
  • Vietnamese

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Boating
  • Canoeing
  • Exercise area
  • Fishing
  • Hot tub
  • Karaoke
  • Massage
  • On-site entertainment
  • Sauna
  • Spa
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Water sports (non-motorized)

Cleanliness and safety

  • Body thermometer
  • Breakfast in room
  • Face coverings on staff
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Protective screens in common areas
  • Rooms sanitized between stays

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Breakfast [free]
  • Coffee shop
  • Happy hour
  • Kitchen
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Currency conversion service
  • Daily cleaning
  • Doorman
  • Dry cleaning
  • Fireplace
  • Gift/souvenir shop
  • Grooming service
  • Hair salon
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shrine
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Swimming pool [kids]

Access

  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Transport to airport

Available in all rooms

  • A/C
  • Complimentary coffee (instant)
  • Complimentary drinking water
  • Desk
  • Free tea
  • Hair dryer
  • Locker
  • Mirror
  • Non-smoking
  • Refrigerator
  • Seating area
  • Shower
  • Slippers
  • Sofa
  • Soundproofing
  • Toiletries
  • Towels
  • Wooden/parqueted flooring
Food and dining
Breakfast options
  • Asian
  • Continental
  • Halal
  • Vegetarian
  • Vegan
  • Buffet
Restaurants on site

Restaurant

  • Cuisine: European, International, Vietnamese
  • Menu: Buffet, A-la-carte
Location
BEST VALUED CRUISE! HIGHLY RECOMMENDED! Lounge no.16, Tuan Chau Island, Tuan Chau Island, Ha Long, Vietnam, 200000
Exceptional
Location

9.1

Airports

  • Cat Bi International Airport (HPH)
    29.3 km

Public transportation

  • Halong Train Station
    6.8 km

Hospital or clinic

  • Bệnh viện Quốc tế Hạ Long
    5.6 km

Shopping

  • Bai Chay Commercial Center
    8.3 km
What's nearby

Popular landmarks

  • Dong Thien Cung
    3.1 km
  • Dau Go Gotto
    3.5 km
  • Hon Ga Choi Island
    5.0 km
  • Bai Chay Bridge
    9.4 km
  • Soi Sim Island
    11.7 km
  • Sung Sot Cave
    13.5 km
  • Cua Van Fishing Village
    18.3 km
  • Luon Caves
    20.4 km

Nearby landmarks

  • Tuan Chau Harbour
    610 m
  • Tuan Chau Beach
    880 m
  • Bikini Island Beach
    1.0 km
  • Tuan Chau International Tourist Island
    1.7 km
  • Paradise Bay Beach
    2.0 km
  • Lao Cau Islet
    2.4 km
  • Dong Thien Cung
    3.1 km
  • Mui Bo Re So Islet
    3.1 km
  • Heavenly Palace Cave
    3.2 km
  • Dau Go Gotto
    3.5 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Children 0-10 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 11 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • One child under 4 years old stays for free if using existing bed.
  • Children 4 - 6 years old will be charged 50% of the adult price.
  • Children 7 - 10 years old will be charged 80% of the adult price.
  • Children 11 years and over are considered as adults.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from11:00
  • Check-in until12:00
  • Check-out from09:15
  • Check-out until10:30

Getting around

  • Airport transfer fee2200000 VND

The property

  • Number of bars/lounges1
  • Number of floors3
  • Number of restaurants1
  • Number of rooms 21
  • Year property opened2016
Property announcements

Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

Reviews of Alisa Cruise Halong from real guests

Provided by verified guests of Agoda
9.0
/
10
Cleanliness8.9
Facilities8.8
Location9.1
Service9.4
Value for money8.7
High score for Ha Long
Rating
9+ Exceptional (148)
8-9 Excellent (28)
7-8 Very Good (31)
6-7 Good (12)
<6 Below Expectation (3)
Time of the year
Mar - May (37)
Jun - Aug (58)
Sep - Nov (62)
Dec - Feb (65)
All guests (395)
All room types
All languages

Show reviews that mention 

Showing 222 verified guest comments
12345
10.0
Exceptional
Mr. from Vietnam
Solo traveler
Single Suite
Stayed 1 night in May 2017

Exceeded expectations, Alisa Cruise”

A great experience, more than I expected, alisa staff are very enthusiastic and professional, they take care of their customers are very thoughtful, food on cruise so excellent, delicious, diverse, rich. My room has a large balcony with nice view of the sea. In the room there is a Jacuzzi bathtub, it is very comfortable when you soak in the cool water in summer heat, the rooms are tastefully designed, harmonious and cozy. . the room very clean, all facilities are brand new. They arrange an exciting journey, enough to make you feel the beauty of Halong, I really like the time to take kayaking around small moutain rock, I think this is the best time with me to visit Halong bay, thanks to professional and knowledgeable of tour guide, he is a good man and helpful. Alisa has a luxury car service, it’s Limousine dcar line, good one and best ever. I think alisa is the best 5 star cruise on Halong Bay. I highly recommend for every people…thanks Alisa so much…

Reviewed May 29, 2017

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10.0
Exceptional
Hansi from Sweden
Group
Senior Suite
Stayed 1 night in July 2019

Great service and accommodation!”

We had a very pleasant stay at Alisa Premier Cruise. The accommodation and service was spotless. Very attentive staff. I booked my trip through agoda for 6 people with 3 rooms. Unfortunately two of us could not make the trip due to an accident one week before the trip. I reached out to agoda but they could not help me cancel one room. So I contacted Ms.Nancy at Alisa. She was very helpful. Arranged a transfer for us, upgraded our rooms and also helped us with a refund. Very fast response and great service. As for the experience of Halong Bay. The scenery is fantastic. But as many other has written before there is alot of people visiting Halong Bay at the same time. At moments you get reminded of the touristy side of it all. Nevertheless, if you want to go to Halong Bay Alisa Premier Cruise is my top recommendation.

Reviewed July 19, 2019

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9.6
Exceptional
Joachim
Family with young children
Family Connecting Room (4 Adults)
Stayed 1 night in August 2019

Wonderful experience overall”

We just completed our first Halong Bay Cruise 2D1N. First we were overwhelmed by the amount of cruises available, we finally settled on Alisa cruise based on previous reviews and it turned out to be an excellent choice. We booked through Agoda, and sent a message immediately as we were unsure of the boarding time and location. We promptly received a message back from Nancy who liaise with us from there - removing any grey areas we could have had. We had an amazing time on board the cruise, the service and organization was was excellent, same the accommodation and the food. They try to accommodate for dietary restrictions by asking each table before serving the fist meal. We’ll definitely recommend Alisa.

Reviewed August 23, 2019

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10.0
Exceptional
Jennifer from Singapore
Group
Senior Suite Ocean View - 2 Days 1 Night
Stayed 1 night in November 2018

A wonderful trip”

This is my 2nd time on Alisa Cruise to Halong Bay within a year. My trip in Jan this year with my husband was with Alisa Premier and we both had a great time enjoying the beautiful scenery with great staff and services on board. This trip was booked with Alisa Cruise for 10 of us and we were upgraded to Alisa Premier and all of us enjoyed the comfort, service and facilities on teh cruise. Highly recommended if u are looking for having good quality time with yr family with high standard of comfort and service.

Reviewed November 18, 2018

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10.0
Exceptional
Wai from Malaysia
Group
Triple Suite
Stayed 1 night in May 2018

Exceptional”

We booked Alisa Cruise and they upgrade us to the Alisa Premier Cruise. They use small boat to transfer us to the Cruise and the boarding time was later than what they stated in the itinerary. Impressed by the Lemongrass Aroma Essential Oil at the Bathroom, which can last around 11 hours. However, same type of room doesn't means having same facility. Our room don't have the intercom telephone and my friend room don't have the Aroma Essential Oil. Alisa cruise staff are friendly, helpful and plunged into their work with immense zeal. Everything is good and you get what you pay for.

Reviewed June 03, 2018

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10.0
Exceptional
Melissa from Australia
Couple
Junior Suite
Stayed 1 night in May 2019

Great cruise, staff, activities and food”

We had a great time on Alisa cruise. We celebrated our 1 year wedding anniversary here and enjoyed it thoroughly. Although there were many activities and a fairly tight schedule for a 1 night 2 day cruise, it has to be this way to fit everything in. We were fine with this but might not be for everyone. All the cruises would be like this. The staff were fantastic and were attentive to our needs. The food led by Mr Jacky Chan was exceptional. Everything was high quality, fresh and most importantly very tasty. We would highly recommend Alisa Cruise to everyone!

Reviewed May 05, 2019

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9.2
Exceptional
Laura from Canada
Couple
Senior Suite Ocean View - 2 Days 1 Night
Stayed 1 night in January 2018

Alisa 1 - beautiful room, great view, delicious and abundant food”

We requested the white boat (Alisa 1) for bigger windows and Jacuzzi tub. (Alisa 2 is the Junk) Our wish was granted and we LOVED our cabin but wish we had longer time in it during daylight hours. The itinerary is busy so if you want more cabin time consider skipping some excursions such as Te Top island and breakfast. Breakfast is served at 7:15 but there's a large brunch at 9:45. Te Top island is small with beach and 400 steps to crowded viewpoint. View was good but there is similar view at Surprising Cave the next day. You can swim at Te Top but too cold in mid-January. Our tour guide, Robert (Huong) was good and staff were attentive though English was limited. Only an issue when we needed help with our safe but worked it out on our own. Happy hour from 6 to 7 was buy 2, get 1 free. Drinks are pricey and in USD$. The food was delicious and abundant. Check out of room is 9:45 but it would be nice if we had the whole cruise time in cabin. Return to port at 11am.

Reviewed February 06, 2018

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10.0
Exceptional
jingyu from South Korea
Family with teens
Triple Suite
Stayed 1 night in July 2017

it is fantastic!!”

i stayed in alisa cruise for 1night 2day. I made a good meories thanks to the alisa. It wasn't started service for longtime.but all crew of cruise has been kind . I have recived top of sevice quality. alisa cuise is best of all cruise in Halongbay. Guilde "Robert" is very kind. he often asked me . uncomfortable feeling point, the meal suit our taste. He has been best guide. Also Julia is very kind. too. I was impressed by her kindness. when I go back to Halongbay, I will choose Alisa cuise again.

Reviewed July 21, 2017

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8.8
Excellent
Yeoh from Malaysia
Family with young children
Family Connecting Room (4 Adults)
Stayed 1 night in August 2017

Amazing experience ”

We really had so much with Alisa Cruise Halong. Well planned and organized activities , visited titop island hiking , swimming , sunset party, tai chi in the morning, kayaking, climbed hang sung sot caves and good dinner served and entertaining by their manager in cruise . Give Alisa Cruise a thumbs up!! Love it!

Reviewed August 29, 2017

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10.0
Exceptional
Eric from Malaysia
Family with teens
Family Connecting Room (4 Adults)
Stayed 1 night in December 2017

Amazing Cruise!!!”

Amazing cruise Totally amazing! From the most comfortable shuttle bus (there was even free wifi in the shuttle bus) to the most beautiful cruise in Halong Bay! The service is tip-top at every part of the journey. The staff are warm and professional. The cruise manager, Tommy and the entire team of staff (especially Moon) did a great job making sure everything was well taken care of. Tommy is not only the cruise manager, he is everything even a Taiji instructor. We did Taiji with him the next morning :) My family totally enjoyed the trip. All the activities were well planned and timed. We reached the top of ti-top island before sunset to catch the breath-taking scenery of Halong Bay. Similarly for Surprise cave. It was early so it wasn’t as jam-packed with tourists as I would have expected. We enjoyed kayaking along the bay too. It was a money well spent trip.

Reviewed December 24, 2017

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10.0
Exceptional
Tanya
Family with teens
Senior Suite
Stayed 1 night in December 2018

Awesome cruise”

Alisa cruise to Halong Bay was exceptional. Boat has excellent facilities and is clean and new. Food was outstanding. Catered well to my daughters who are vegetarian and vegan. Staff were great. Activities were well run, interesting and fun. Thanks Anna you were awesome!

Reviewed December 19, 2018

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10.0
Exceptional
Emily from Singapore
Family with young children
Triple Suite
Stayed 1 night in December 2018

Good trip with very friendly staffs”

The room was very clean and comfortable. Staffs were very friendly with very very good service. During meals they will ensure everyone is happy with the food and will try to provide more options. For example during dinner, we had the viet roll but my son did not know how to appreciate and was struggling with his food. Upon seeing it, the staffs quickly asked if they can prepare other food for him like spaghetti or bread. Very caring and attentive staffs! The itinerary planned kept our time very occupied too. I would also like to thank the coordinator, Nancy. She was very friendly and patient with all my queries at any time and very prompt in replying. Overall very good and pleasant trip with alisa cruise.

Reviewed December 26, 2018

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10.0
Exceptional
Calvin from United States
Couple
Senior Suite
Stayed 1 night in November 2018

Beautiful Ha Long Bay”

Nancy at Alisa Cruise helped coordinate the van pick up at my hotel in the old quarter and was on time. It took us to the port where the cruise left promptly as well. The 2day/1night excursion was the perfect amount of time to soak in the beauty of the bay. The food on board was good and our cruise director, Alex, as well as the rest of his staff were incredibly kind. Couldn't have asked for a better overnight trip. Definitely recommend!

Reviewed November 22, 2018

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7.6
Very good
Yie from Malaysia
Family with teens
Family Connecting Room (4 Adults)
Stayed 1 night in February 2019

Loving the place and cruise!”

Since travelling with my parents, hence decided to choose a luxury cruise for better comfort and pleasant stay. The itinerary has been fixed by them so it will be hassle free especially to those who don't enjoy free and easy. All meals had been included (1 lunch, 1 dinner, 1 breakfast and 1 brunch) except for drinks. This applied to all other cruises as well. Enjoy the kayak session as you can explore the beautiful of Halong Bay scene out from the cruise. A must try activity! Also you get to visit cave and climbed the stairs to see the scenery of Halong Bay from the top. Thanks to the tour guide which made the whole trip a fun and memorable one. Room wise overall okay except we did noticed small cockroaches crawling in the bathroom. It was still a pleasant stay afterall and will definitely choose Alisa Cruise again when I come back to Halong Bay!

Reviewed February 12, 2019

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8.0
Excellent
JAVIER from Spain
Couple
Senior Suite
Stayed 2 nights in August 2019

Recommended, but schedule can be improved”

Lets first say that I highly recommend the cruise, the overall experience is outstanding, driven primarily by the amazing views. We did the 3 day / 2 night, which translates to around 47 hours on board (same in all Halong Bay cruises) The cruise itself is very good, one of the best from what I could see from other ships that were close by. The food is outstanding, the staff goes great lenghts for you to enjoy your dinner, and attend any alimentary restrictions or preferences. Service is great overall (kudos to Jacky). Itinerary can be improved, the day trip on a leased boat is of lower quality than Alisa, since you are with people from other boats, you may end up visiting the pearl farm twice, if that is the case, go kayaking instead, the area is beautiful. Transfer bus route is bad, it takes too long, and for the restroom break you stop in an overpriced shop for 30 minutes (far too long)

Reviewed August 13, 2019

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10.0
Exceptional
Wai from Malaysia
Group
Senior Suite
Stayed 1 night in May 2018

Value for money”

Upgraded us to the Alisa Premier. Despite of boarding at 12.30pm as per stated in the itinerary, the boarding time was delay around an hour. Although drinks are not included they have water dispenser at the restaurant, you can refill with your own empty bottle. The room is very comfortable but it is located at the back and when the cruise is moving the engine is quite noisy but at the night the cruise stop moving it's fine. The staff there is very passion and helpful . Satisfied and truly enjoy time on the cruise.

Reviewed July 20, 2018

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10.0
Exceptional
Sheng from Taiwan
Couple
Junior Suite
Stayed 1 night in August 2019

Great experience with Alisa cruise ”

This is our very first cruise trip we were really enjoyed it. Great food, great activities and especially smile on crews face. Nancy was very helpful she organized bus transportation and plan the time to pick us at our hotel even during she was ill she still managed to help us, thank you Alisa Cruise and all of the member^^

Reviewed August 08, 2019

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8.8
Excellent
Dukho from South Korea
Couple
Senior Suite
Stayed 1 night in May 2018

Great staff and wonderful experiences ”

I changed my schedule a few times for personal reasons but Alisa cruise staff Be Ti Hon(Anna) gave me so kindly. I had a great experience to enjoy Ha Long during my stay with great Alisa staff. Strongly recommend you to choose Alisa.

Reviewed October 05, 2018

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10.0
Exceptional
Sarah from Canada
Group
Senior Suite
Stayed 1 night in November 2018

best cruise ever”

I would wholeheartedly recommend this cruise. we were able to go to places that no one else was, because of the thought and details Alisa put into this Cruise. I would highly recommend it every aspect was perfect and Anna made our trip even better. The friendly staff we're great and I am so happy we chose this Cruise Line

Reviewed November 25, 2018

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10.0
Exceptional
Yoke from Singapore
Solo traveler
Junior Suite
Stayed 1 night in September 2017

wonderful”

Love at first sight when I see Alisa. Everything was good but didn't get to really enjoy as weather forecast was stormy and all of us has to leave the ship in the evening( order by Vietnam government). Alisa cruise company refund some money back) I will come back again

Reviewed September 27, 2017

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