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Exterior view, Abadi Suite Hotel & Tower Jambi by Tritama Hospitality in Jambi
Deluxe Room - Guestroom, Abadi Suite Hotel & Tower Jambi by Tritama Hospitality in Jambi
a tall building with a clock on it's side, Abadi Suite Hotel & Tower Jambi by Tritama Hospitality in Jambi
Lobby, Abadi Suite Hotel & Tower Jambi by Tritama Hospitality in Jambi
a wooden table topped with plates of food, Abadi Suite Hotel & Tower Jambi by Tritama Hospitality in Jambi
Ballroom, Abadi Suite Hotel & Tower Jambi by Tritama Hospitality in Jambi
a bathroom with a sink, toilet and shower, Abadi Suite Hotel & Tower Jambi by Tritama Hospitality in Jambi

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7.5

Very good

357 reviews

357 reviews

Housekeeping5
Breakfast3
Food & Dining2
See map

8

Excellent

Location rating score

Excellent location - Inside city center
Parking
FREE
Nearby landmarks
Makam Pahlawan Satria Bakti Park 1.2 km
Patung Selamat Datang Park 1.3 km
Park Adipura Monument 1.4 km
TRONA Jambi 1.7 km
Siloam Hospital 1.9 km
Stadium Tri lomba juang Jambi (koni) 2.1 km
Taman Rimbo 2.2 km
Eks Arena MTQ 2.6 km
Sultan Thaha Airport 2.6 km
Mandala Swalayan 2.7 km

Abadi Suite Hotel & Tower Jambi by Tritama Hospitality

Jalan Prof. HMO. Bafadhal No.111, Jambi Selatan, Jambi, Indonesia, 36134 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Jambi Selatan, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sultan Thaha Airport. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and indoor pool on-site.

Highlights

Inside city center

Front desk [24-hour]

Free airport transfer

Free Wi-Fi in all rooms!

Sauna

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Hygiene Plus

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment

Facilities

Airport transfer

Car park

Shuttle service

Free Wi-Fi in all rooms!

Spa

Swimming pool [indoor]

Front desk [24-hour]

Check-in/out [express]

This property is in high demand!

3 travelers have booked today.

Value for money7.5
Distance to city center2 km
Location rating8.0

Rooms available at Abadi Suite Hotel & Tower Jambi by Tritama Hospitality

Very good
Room comfort & quality

7.5

Superior Room
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 double bed or 2 single be...
Enter dates to see prices
Royal Suite
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Regular Room
...
  • Room size: 24 m²/258 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Deluxe Business Room
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 double bed
Enter dates to see prices
President Suite
...
  • Room size: 87 m²/936 ft²
  • 1 queen bed
Enter dates to see prices
Superior Room (2 Single Bed / 1 Double Bed)
...
    Enter dates to see prices
    2 BEDS DOUBLE OR TWIN
    ...
      Enter dates to see prices
      president suite (1 Queen Bed)
      ...
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        Room Assigned on Arrival
        ...
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          Frequently asked questions

          What time is check-in and check-out at Abadi Suite Hotel & Tower Jambi by Tritama Hospitality?

          Check-in is from 12:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

          How do I get to Abadi Suite Hotel & Tower Jambi by Tritama Hospitality?

          Abadi Suite Hotel & Tower Jambi by Tritama Hospitality is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind -- it's free! Just use the "Let us know what you need" section of the booking page to let the hotel know you want a complimentary ride, and they will contact you via the Agoda messaging service. A stay at Abadi Suite Hotel & Tower Jambi by Tritama Hospitality also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Abadi Suite Hotel & Tower Jambi by Tritama Hospitality has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Jambi with private transportation, the hotel can arrange car rental for you.

          Is breakfast offered at Abadi Suite Hotel & Tower Jambi by Tritama Hospitality?

          Wake up to a great buffet breakfast at Abadi Suite Hotel & Tower Jambi by Tritama Hospitality. Adults can enjoy breakfast offered with an additional charge of 100000 IDR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

          What are my dining options at Abadi Suite Hotel & Tower Jambi by Tritama Hospitality?

          Abadi Suite Hotel & Tower Jambi by Tritama Hospitality features an on-site restaurant for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

          What is the smoking policy at Abadi Suite Hotel & Tower Jambi by Tritama Hospitality?

          Abadi Suite Hotel & Tower Jambi by Tritama Hospitality does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

          What is the closest airport to Abadi Suite Hotel & Tower Jambi by Tritama Hospitality?

          The closest airport is Sultan Thaha Airport, 2.5 km away from Abadi Suite Hotel & Tower Jambi by Tritama Hospitality.

          What restaurants are nearby Abadi Suite Hotel & Tower Jambi by Tritama Hospitality?

          Abadi Suite Hotel & Tower Jambi by Tritama Hospitality is located in Jambi Selatan, famous for good restaurants such as Taman Asoka, Kentucky Fried Chicken (Kfc) and Pempek Cek Nayu.

          What are popular attractions near Abadi Suite Hotel & Tower Jambi by Tritama Hospitality?

          Abadi Suite Hotel & Tower Jambi by Tritama Hospitality is located in Jambi Selatan area, which is famous for attractions such as Makam Pahlawan Satria Bakti Park, Patung Selamat Datang Park and Park Adipura Monument.

          See map

          Explore the neighborhood

          What people love about Abadi Suite Hotel & Tower Jambi by Tritama Hospitality

          • 10

            Exceptional
            Spaciousness

            "Big room good facilities!"

            Siti

            |

            December 12, 2022

          • 10

            Exceptional
            Spaciousness

            "Spacious room, the bed is confy, air con works well, wifi is decent, helpful staff, breakfast with various selection."

            Lina

            |

            March 22, 2021

          • 7.6

            Very good
            Breakfast

            "Old building yet well maintain, spacious room, breakfast just ok"

            Sahala

            |

            September 29, 2019

          Overall rating:

          7.5

          Very good
          357 reviews
          Cleanliness
          7.5
          Facilities
          7.3
          Location
          8.0
          Read all reviews >
          More about Abadi Suite Hotel & Tower Jambi by Tritama Hospitality

          More about Abadi Suite Hotel & Tower Jambi by Tritama Hospitality

          Abadi Suite Hotel & Tower Jambi by Tritama Hospitality

          Wake up in the heart of Jambi and get the most of your urban escape with a comfortable stay at Abadi Suite Hotel & Tower Jambi by Tritama Hospitality. This hotel is the perfect spot from which to explore amazing attractions.
          Take advantage of a wealth of unrivaled services and amenities at Abadi Suite Hotel & Tower Jambi by Tritama Hospitality. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Jambi can be assisted with car hire and shuttle services available.
          Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including express check-in or check-out, luggage storage and safety deposit boxes. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Abadi Suite Hotel & Tower Jambi by Tritama Hospitality. In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice.
          Smoking may only take place in restricted designated areas.
          Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with linen service and air conditioning. The specially-designed rooms at Abadi Suite Hotel & Tower Jambi by Tritama Hospitality offer a layout option like a separate living room. The hotel's in-room entertainment is second to none, with daily newspaper, television and cable TV provided to guests in select rooms.
          You may be assured to know that a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms.


          Dining and things to do

          Wake up with no worries at Abadi Suite Hotel & Tower Jambi by Tritama Hospitality, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at Abadi Suite Hotel & Tower Jambi by Tritama Hospitality which has a selection of halal options.
          The hotel even has in-house cooking amenities such as BBQ facilities for its most selective guests.
          Throughout the day, you can enjoy the activities offered at Abadi Suite Hotel & Tower Jambi by Tritama Hospitality. Warm up at the end of the day with a visit to the massage, spa and sauna. The many offerings at Abadi Suite Hotel & Tower Jambi by Tritama Hospitality ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.
          Stay wet and wild with fun family water activities like non-motorized water sports. You won't need to go far to experience fun water sports, with the convenience of water park provided.


          Around the property

          With its convenient location, the hotel offers easy access to all Jambi has to offer. RM. Aroma Cempaka is located 3.0 km away from the hotel for your convenience.


          Reasons to stay here

          Verified reviews for this hotel's food and dining options score it better than 97% of accommodations in the city.
          This accommodation beats more than 97% of competition in the city on room comfort.

          Show less

          Amenities and facilities

          Very good
          Facilities

          7.3

          Most talked about facilities

          Housekeeping

          13 mentions

          Breakfast

          10 mentions

          Swimming Pool

          4 mentions

          Food & Dining

          3 mentions

          Languages spoken
          • English
          • Indonesian
          Internet access
          • Free Wi-Fi in all rooms!
          • Internet services
          • Wi-Fi in public areas
          Things to do, ways to relax
          • Garden
          • Karaoke
          • Massage
          • Sauna
          • Spa
          • Swimming pool [indoor]
          • Swimming pool [outdoor]
          • Water park
          • Water sports (non-motorized)
          Cleanliness and safety
          • Daily disinfection in all rooms
          • Daily disinfection in common areas
          • Face coverings on staff
          • Hand sanitizer
          • Hygiene certification
          • Physical distancing of at least 1 meter
          • Rooms sanitized between stays
          • Safe dining setup
          • Staff trained in safety protocol
          • Sterilizing equipment
          • Temperature check for guests and staff
          Dining, drinking, and snacking
          • Bar
          • BBQ facilities
          • Coffee shop
          • Kitchen
          • Restaurant [halal]
          • Restaurants
          • Room service [24-hour]
          Services and conveniences
          • Air conditioning in public area
          • Concierge
          • Daily housekeeping
          • Doorman
          • Dry cleaning
          • Elevator
          • Ironing service
          • Laundry service
          • Luggage storage
          • Meeting/banquet facilities
          • Safety deposit boxes
          • Smoking area
          • Terrace
          For the kids
          • Kids meal
          Access
          • Check-in/out [express]
          • Front desk [24-hour]
          • Non-smoking rooms
          • Pets allowed
          • Safety/security feature
          • Security [24-hour]
          Getting around
          • Airport transfer
          • Car park [free of charge]
          • Car park [on-site]
          • Rental car
          • Shuttle service
          Available in all rooms
          • Air conditioning
          • Coffee/tea maker
          • Desk
          • Free bottled water
          • Hair dryer
          • In-room safe box
          • Mini bar
          • Non-smoking
          • Satellite/cable channels
          • Shower
          • Smoking allowed
          • Wi-Fi [free]

          Food and dining

          Breakfast options
          • Asian
          Restaurants on site
          Restaurant
          • Menu: Buffet, A-la-carte

          Location

          Jalan Prof. HMO. Bafadhal No.111, Jambi Selatan, Jambi, Indonesia, 36134
          Very good
          Location

          8

          Property policies

          Children and extra beds

          Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

          All children are welcome.

          Infant 0-1 year(s)
          Stay for free if using existing bedding.
          Baby cot/crib may be requested directly from the property.
          Children 2-9 year(s)
          Stay for free if using existing bedding.
          If you need an extra bed, it will incur an additional charge.
          Guests 10 years and older are considered as adults
          Must use an extra bed which will incur an additional charge.
          Others
          • When booking more than 5 rooms, different policies and additional supplements may apply.

          Some helpful facts

          Check-in/Check-out
          • Check-in from12:00
          • Check-out until12:00
          Getting around
          • Airport transfer fee0 IDR
          • Distance from city center2 km
          • Travel time to airport (minutes)10
          Extras
          • Breakfast charge (unless included in room price)100000 IDR
          The property
          • Number of floors13
          • Number of restaurants1
          • Number of rooms 124
          • Room voltage220

          Reviews of Abadi Suite Hotel & Tower Jambi by Tritama Hospitality from real guests

          Provided by verified guests of Agoda
          7.5
          /
          10
          Cleanliness7.5
          Facilities7.3
          Location8.0
          Room comfort and quality7.5
          Service7.6
          Value for money7.5
          High score for Jambi
          Rating
          9+ Exceptional (37)
          8-9 Excellent (25)
          7-8 Very Good (73)
          6-7 Good (33)
          <6 Below Expectation (57)
          Time of the year
          Mar - May (51)
          Jun - Aug (63)
          Sep - Nov (35)
          Dec - Feb (76)
          All guests (357)
          All room types
          All languages

          Show reviews that mention 

          Showing 225 verified guest comments
          12345
          10.0
          Exceptional
          Lina from Indonesia
          Solo traveler
          Regular Room
          Stayed 2 nights in March 2021

          Quite comfortable”

          Overall I had a pleasant stay. Spacious room, the bed is confy, air con works well, wifi is decent, helpful staff, breakfast with various selection.

          Reviewed March 22, 2021

          See room deals

          9.2
          Exceptional
          Nugrahani from Indonesia
          Family with young children
          Regular Room
          Stayed 1 night in March 2021

          GOOD”

          Really worth to try. We ask for deluxe room but we got a room with a huge bathup which really impressive w/ that price, the staffs really good thanks!

          Reviewed January 08, 2022

          See room deals

          8.8
          Excellent
          Ronny from Indonesia
          Business traveler
          Superior Room
          Stayed 2 nights in December 2021

          Excellent”

          The facilities in the hotel, as well as those in the room, are not maintained properly.

          Reviewed December 05, 2021

          See room deals

          8.8
          Excellent
          Parsaoran from Indonesia
          Business traveler
          Regular Room
          Stayed 1 night in December 2019

          Lumayanlah”

          Nice, warm, yet so quiet..

          Reviewed December 09, 2019

          See room deals

          8.0
          Excellent
          OngkoB from Indonesia
          Family with young children
          Regular Room
          Stayed 1 night in January 2021

          Very good”

          Because on Pandemic situation, their gardens very dirty not maintain well, but the breakefast food it's OK as standard 4 stars and room is well, but they didn't perform well as my requested for high floor and good views(shld be river views)

          Reviewed January 26, 2021

          See room deals

          7.6
          Very good
          Sahala from Indonesia
          Business traveler
          Regular Room
          Stayed 1 night in August 2019

          Average hotel”

          Location in downtown but not on the main road, hardly seen. Old building yet well maintain, spacious room, breakfast just ok

          Reviewed September 29, 2019

          See room deals

          7.6
          Very good
          Yodi from Indonesia
          Business traveler
          Deluxe Room
          Stayed 2 nights in April 2019

          Breakfast Review”

          Good breakfast

          Reviewed April 15, 2019

          See room deals

          dear bapak yodi, terima kasih atas review yang telah bapak berikan, semoga ABADI SUITE HOTEL & TOWER selalu jadi pilihan saat bapak berkunjung ke kota JAMBI, terima kasih salam, fo team

          Responded May 06, 2019
          Abadi Suite Hotel & Tower Jambi by Tritama Hospitality
          5.6
          Liana from Singapore
          Couple
          Regular Room
          Stayed 4 nights in January 2020

          Above average”

          Have requested for non smoking room and given a room at 10th floor, which stated as a non smoking room. Yet still inhale the smell of smoke. Has called the staff and asked to change room, but only after my daughter called by 10.30 pm and reminded the staff that it will affected my health problem, me and my spouse were moved into a new room.

          Reviewed January 07, 2020

          See room deals

          6.4
          Good
          DANDY from Indonesia
          Family with teens
          Regular Room
          Stayed 1 night in December 2021

          Value for money”

          Potensi bagus, kurang terawat

          Reviewed December 12, 2021

          See room deals

          3.2
          carl from Australia
          Business traveler
          Superior Room
          Stayed 2 nights in April 2019

          Tired and Dirty hotel”

          I stay at least 120 nights per year in hotels throughout the Asian region and this is the worst hotel I have stayed in for many years. The staff were ok. But my room was old, dirty and smelled of musty stale smoke. I had requested a smoke free room not near the lift. They put me in the room next to the lift stinking of drake smoke. The carpet and curtin ms need replacing. The hotel is 13 years old but looks about 30 years old. It is very tired and all the towels and bed clothes are old and very off white. The bathroom is disgusting with dirt in the lights and the bath and tiles had black dirty stains. I never complain about hotels and generally just accept what I’m given because I stay so often in hotels throughout the year. I didn’t complain to reception because my colleague had a room also the same. Avoid this hotel!! And way overpriced for what u get. The hotel photos on Agoda website are very misleading.

          Reviewed April 27, 2019

          See room deals

          dera carl,mr thank you for chosing ABADI SUITE HOTEL & TOWER for your destination and, thank you for the comments given, apologize for your inconvenience, in the future we will provide the best servants. thank you regard, revers team

          Responded May 06, 2019
          Abadi Suite Hotel & Tower Jambi by Tritama Hospitality
          10.0
          Exceptional
          Putri from Indonesia
          Family with teens
          Regular Room
          Stayed 3 nights in May 2018

          Really great hospitality”

          I came to Jambi to visit my one-year-old nephew, it was so tiring but in the end of the day I can totally rest peacefully in Abadi Suite. The breakfast was also really good. Even though the building was old, the maintenance was really well. All the staff was friendly and polite.

          Reviewed May 22, 2018

          See room deals

          7.3
          Very good
          Nicolas from Indonesia
          Business traveler
          Regular Room
          Stayed 1 night in July 2011

          Best Hotel in Jambi”

          Nice room and good service

          This is my few time that I stayed at this hotel. I would say that Abadi Suite Hotel is the best in Jambi. Although the price is quite expensive. But there are only two four star hotels in Jambi, and this hotel is the best hotel in Jambi that you can get. The room and staff services is good and they also provide full facilities.

          Reviewed November 21, 2011

          See room deals

          7.7
          Very good
          Nicolas from Indonesia
          Business traveler
          Regular Room
          Stayed 2 nights in July 2011

          The Best Hotel in Jambi”

          Nice room with full facility hotel

          This is my 3rd time I've visited Jambi. I always stay at Abadi Hotel. It has spacious room with nice bed, TV and nice bathroom. The hotel also serve and have full of facilities. The breakfast is good. The pool is large and close to the only waterpark in Jambi. it also have bar and cafe to hang out at night. I think this is the best and the only 4star hotel in Jambi.

          Reviewed July 31, 2011

          See room deals

          8.3
          Excellent
          Thomas from Switzerland
          Solo traveler
          Superior Room
          Stayed 1 night in March 2012

          Quality hotel, friendly staff, food so so”

          Friendly and helpful staff, free WIFI, spacious rooms

          The hotel is located in the center of Jambi and offers a nice overview on the city (from the tower). There are a lot of shops nearby (in walking distance). The rooms are spacious and look friendly, the available lamps are a bit limited, so the room does not really get bright in the night. Bed is very comfortable and aircon is easy to adjust. The room service was quick to deliver a meal, all the ordered food looked nice (nicely presented on the plates), however the taste of the food was only so so... WIFI worked well and quickly in my room and in the lobby and was free. Friendly staff at check-out - offered a free shuttle to the airport.

          Reviewed March 21, 2012

          See room deals

          9.7
          Exceptional
          Daya from Indonesia
          Business traveler
          Superior Room
          Stayed 2 nights in December 2011

          Great location and nice room”

          great location and modern style

          The room is very nice with a great view from my window. All staffs are friendly and quite helpful. The food was also good. I am satisfied for my stay there, and definitely will stay there again if I am visiting Jambi

          Reviewed February 22, 2012

          See room deals

          7.3
          Very good
          Nicolas from Indonesia
          Business traveler
          Regular Room
          Stayed 1 night in July 2011

          Best Hotel in Jambi”

          Good room and breakfast

          When visited Jambi, I always stay at this hotel. Although the price is quite expensive for a four star hotel, but this is the best hotel in Jambi. They offer good and spacey room with good breakfast also. The service is nice and full of smile, the facility is full and the hotel is clean. And the the hotel location is at city center of Jambi

          Reviewed November 21, 2011

          See room deals

          8.0
          Excellent
          Thierry from France
          Couple
          Regular Room
          Stayed 3 nights in January 2012

          Great and welcoming hotel”

          Great hotel

          it a rare to find a good quality hotel in jambi! the entire stay was excellent. the room was great, clean and comfortable. the bathroom was also great. the service was very good with warm and welcoming staff. the check-in and check-out were smooth. i like the nice welcoming smell of the lobby.

          Reviewed January 27, 2012

          See room deals

          7.7
          Very good
          Craig from Canada
          Couple
          Regular Room
          Stayed 1 night in December 2011

          Nice hotel. Reasonable value.”

          Clean and relatively modern.

          Overall probably one of the best, or the best, hotel options in Jambi. Clean and comfortable but nothing special.

          Reviewed December 12, 2011

          See room deals

          6.7
          Good
          Lee from United Kingdom
          Business traveler
          Deluxe Room
          Stayed 3 nights in December 2011

          Meets expectations, doesn't exceed them”

          Nothing to write home about

          As other reviewers say, this hotel is rather over-priced for what it offers. The rooms are large and relatively comfortable, though they are also very dark with inadequate lighting, which is particularly problematic if you need to work. The air conditioning is far too fierce, even when turned up the ambient temperate - I had to turn it off and open the window to avoid being too cold. The free wifi is adequate but not particularly fast. The location is relatively good, offering quick access around town, but there aren't many facilities (restaurants, malls, etc) in the immediate surroundings that one can walk to. The immediate environs aren't particularly nice - a polluted bit of marshland by the river. The hotel itself has a few food outlets. The Chinese restaurant is billed as the best in town and was certainly bustling when I ate there, though I found the food quite mediocre. The same goes for the 24hr cafe-bar, which has a very restricted and over-priced menu. Breakfast is served in the cafe-bar. Western guests may struggle to find something they can stomach at an early hour; my tip is to order an omlette. The staff were friendly and helpful but not all spoke English. Overall it pretty much met reasonable expectations for a hotel in a provinicial Indonesian city, but certainly didn't exceed them.

          Reviewed January 21, 2012

          See room deals

          5.3
          nilayati from Indonesia
          Couple
          Deluxe Room
          Stayed 1 night in November 2014

          Definetly wont comeback! ”

          Good food, 24hours restaurant, huge pool

          The hotel is very expensive, we booked the deluxe room, but the wall is cracked and ugly. Towel look so old and cheap. We checked the cheaper room which the price so much cheaper but looks better and almost same size, I dont understand why the price have a big different, If I knew, I will just take a cheaper room ( superior). I was bit hungry after my flight got cancelled because of the smoke there, was spending time all day un the airport so I decided to book a nice room at famous hotel in Jambi but turn out disappointed. So I call the room service because I didnt see the menu in the room, the staff at the restaurant answer me this, "Because its Garuda room so we dont have regular menu" He kept telling me that 3 times. I've told him that am not Garuda crew, he sounds shocked. So, are they giving me a room for Garuda crew without a room service menu because of the room is cheaper? Finally I went downstair to a restaurant and just order a snacks because I feel angry already. The check in also so slow, they said they couldnt find my confirmation booking from Agoda, I have already gave them the booking number but we have to wait like 20-30minutes when its already almost 12 at night. Bath up sooooo dirty and so many more that am not happy staying here... :(

          Reviewed November 06, 2014

          See room deals

          12345
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